If you love your family members, do not let them go to this office!!!!
A member of their office staff crossed an ethical line with my family member. I wish I could say more, but I don't believe this will be posted if I do. When I tried to file a formal complaint, I was met with rudeness and they refused to speak to me or acknowledge the employee's wrong doing. I told them I had irrefutable evidence of the misconduct, but the office manager refused to speak to me about it and said I had no right to complain. That's when I found out they mysteriously lost the paperwork we filled out during the first visit, giving me permission to access my family member's records and speak to them on their behalf. As a representative of the physician, the office staff should be held to the same ethical standards as the doctor, but this office ignores their patients and their family members.
I have never encountered a doctors office so unethical in my life, and as much as I'm angry about what they did to my family, I am writing this more for the next family that they could hurt. Do yourself and your family a favor and do not go to this doctors office.
Note: If you need to know more information for piece of mind, feel free to message me and I'll share more with you. Anything to protect another family from suffering the same harm they inflicted on us!! read more