Perfect Union is hands down my favorite dispensary. I had only ever been to the downtown location…read moreand had no idea this bigger one even existed. When I was out with my guy getting ready to head to the usual spot, he stopped me and said no, let me show you the other one. He mentioned it was two or three times bigger, and he was not exaggerating. It is tucked back in an industrial area with a big lot and plenty of parking. The entire exterior is covered in gorgeous "flower" murals, and I was impressed before I even walked inside. At the door, the security guard was checking IDs and he was genuinely friendly. He asked if it was my first time there, and when I told him it was, he told me to make sure I mentioned it at the counter for a little first time treat. That alone set a great tone. They do not allow photos inside, so phone went away. Walking in was almost overwhelming in the best way possible. So many brands, so many options, and a ton of good sales going on. I definitely needed more time to browse than I had, but I was on a bit of a time crunch. I ended up grabbing a couple new bags of gummies and a THC beverage. When I got to the counter, I told them it was my first visit just like the security guard suggested. The person helping me lit up, welcomed me warmly, and offered me several different complimentary options to choose from. I ended up going with gummies. It was such a nice little surprise and made the whole experience feel thoughtful and welcoming. I have since tried the products and everything tasted great and worked exactly how I wanted it to. Both locations have earned my loyalty at this point. Perfect Union is officially my go to spot.

They took care of the issue that I had the last visit and were super nice about it! 5 stars!read more

Great prices and selection. Service with a smile. Very knowledgeable and friendly staffread more

All of thee above always great service from the time you walk in the door everyone is very nice…read moreand helpful and knowledgeable and it's sooooooo beautiful and clean inside I love it at Valley Health and definitely recommend

Solid selection with very efficient service! I appreciate that staff doesn't hover around you or…read moremake you feel rushed. Prices in store are a little cheaper than listed on Weedmaps too.

First time in this area. I actually like the 'scruffy' nature of the neighborhood, sort of…read more'industrial', feel like dispensary pricing is better in those areas. This place was brightly lit, a courteous gentleman greeted me, and I was helped by an associate promptly. My overall take on the pricing is that it seems higher in general than pricing I am used to in Long Beach/Lakewood area, but I was able to make a good selection at a fair price, and was quite happy with the product I bought. Would definitely return. I think it goes without saying I went into their retail location in person; personally, I am not a fan of delivery..too 'old school' :)

Worst customer service ever! Sold me a faulty a cartridge and refused to take it back or exchange…read moreit. I thought I was tripping until I see kola down the street has a policy for faulty returns. This is ridiculous! No wonder there is no customer there

This used to be my go-to dispensary because they had great…read moreselections and was close to my job. I stopped going there back in June, because their inventory was extremely low nearly every time I went. They would always tell me they would be fully stocked the next week. I would come back a week later to nearly empty display cases again and given the same story, and to come back a week later. After about three more visits and purchasing some low priced, low quality flower (which was all they had) I decided that had enough of this place and never went back for about four months. Well, today I decided to go back to see what they had on hand and was sadly disappointed. The pre-roll display case was completely empty! The two display cases that had flower, only had about six or seven $22 eighths for sale. Again I was assured to try back in about a week because they were going through some kind of transition? Whatever. I bought one of the $22 eighths because I was there and just wanted to get something. Anyway,I got home opened the package and was disappointed to find four of five decent sized nuggets, but they were hard as a rock. Just disgraceful. I'll be going elsewhere until this place gets its act together.

Super convenient and good quality The staff is super…read moreknowledgeable and friendly, especially Rob I wouldn't go anywhere else

Best delivery great selection of items and prices Always…read morehelp out with my order very professional

This review is sooo overdue. Tay (customer service) and Cecil went above and beyond for me the last…read moretime I was there. Absolutely spectacular service. There was an error and they corrected it and went above the call of duty. I'll never forget how you guys made things right for me. Kolas is lucky to have these two on their team.

Telephone call, I was told that clones are $19 out the door yet the clones turned out to be $26…read moreplus tax... no price tags are the actual cost of the items and you're taxed twice at this location on one purchase.

Ok usually I do these reviews on Weedmaps , however this place is worth a yelp …read more I finally stopped by The Sanctuary with my husband, and honestly, I knew I was going to like the place before I even walked through the door. As we were heading inside, I passed a girl coming out who looked so much like Billie Eilish that my brain completely short-circuited and I accidentally called her "Billie Eyelash." Thankfully, she knew exactly what I meant and laughed about it. That little interaction pretty much set the tone for the whole visit: good vibes, friendly people, and nobody taking themselves too seriously. Once inside, the experience only got better. As a first-time customer, I was able to take advantage of the new customer discount, which is always appreciated. More importantly, the staff actually took the time to help me figure out what I wanted. I wasn't looking for someone to point at the most expensive thing on the shelf and send me on my way. I had questions, I explained what I normally buy, and the budtender took the time to walk me through options that actually fit what I was looking for. Shoutout to AK, who was incredibly patient and helpful while my husband and I stood there trying to make decisions. I even managed to get what might be the most studious-looking photo ever taken of a budtender. The man looked like he was preparing a dissertation on flower selection. I ended up picking up some flower and a pre-roll, and I left feeling like I got exactly what I came for instead of settling for whatever happened to be on special that day. What stood out most to me, though, was the atmosphere. Everybody working there had their own personality. You'd see someone covered in tattoos helping a customer on one side, someone else who looked like they should be coaching a high school sports team on the other, and another person who looked like their mom's life goal was making sure they stayed focused on school. Somehow it all worked perfectly. The staff was a mix of completely different people, but everybody was welcoming, knowledgeable, and easy to talk to. That's the kind of place I enjoy coming back to. It felt comfortable, not intimidating, and definitely not pretentious. The Sanctuary is also dangerously close to my house, which means they may have accidentally gained a regular customer. Great service, great atmosphere, helpful staff, and a genuinely welcoming vibe. Sometimes you walk into a business and immediately feel like you belong there. This was one of those places. And at the end of the day, it's kind of funny that a bunch of completely different people can come together over one common interest. That's exactly the energy this place has. And I hope no one took any disrespect for my version of my first introduction because I mean everything with the most sincerity and love .

I was seriously disappointed by my experience! When I got there... I was a new customer. They were…read morehaving issues with their system... for checking people in. They needed to scan my ID. (They also take all your info. Including my phone number.) It kept formatting in a way that wouldn't scan. After the 9th or 10th try it worked. I wasn't stressing off of it. The gal at the front desk was nice and trying her best. They weren't busy and ai wasn't in a rush. Yet, when I found out they don't carry the Stiiizy gummies. I was like... that sucks but oh well. I would have tried another but all of their gummies were $25.00!!! I pay like $12.00!!! I get the same amount and the same concentration. They are to help me sleep. I was going to buy $60.00 worth. Which at Stiiizy, would be like 6 bags! Which would have 10 in each baggy. Not here! It would have only been 2 packages and a total of 20 pieces. Not worth the price. My friend bought a bunch of stuff. It wasn't till we were about 15 minutes away. That I realized that I left my ID. No one on staff said anything!!! Yet, they clearly had to know. They didn't call me and let me know. By that time they were closed. It wasn't till the next day. When I called them and they checked. Thank GOD they had it! Not that it was in question but who knows. The most frustrating thing was... I called and got put on hold for 8 minutes!!! (This was the manger's line!) I don't think they were coming back on the phone. I called back and got a lady this time. She was not friendly at all and rude!!! Which is surprising since the staff there are so friendly! I guess management doesn't believe in good customer service!?!? On top of that all. When I went to pick up the ID. There was no apology! Nothing!!! Oh and they had easily 50 to a 100 IDs stuffed in this container. Like an old tin money container. Like you use at a garage sale. To hold all the money! I bet they haven't reached out to any of those customers!!! Which is really bad customer service and retention! If you are missing your ID and have gone here. They may have it!!?!? I am not ever going here again!