The night I came here, the entire area was so busy due to the Christmas parade, shopping, and it being Friday after work. Isaiah greeted me as I entered, he made my sub exactly how I requested, and had a friendly smile and attitude the entire time. I was very happy with my experience here! read more

the food was really good, service was horrible, the place was filthy, napkins stuck to the table had to peel them off so sticky. the girl behind the counter just stood there and staired at us . we asked if we could get waited on and she just pointed at the cash register . after about 5 minutes a guy came out from behind the back room , kinda rude . we should have left. ill never go back. almost $40 for a kids meal and a small sandwich, a medium sandwich, and 2 drinks read more

Good food but $3.78 for 2 glasses of water. 2 paper cups=$3.78. How ridiculous is this??? My fault.....should have looked at the menu prior to ordering read more

Firehouse Subs - Photo of how I got ripped off - Fast Food Near Me - Manhattan, Kansas

Worst experience ever! Do not eat here! Ordered lunch for 2 online at 9:45 to be ready at 11 when we showed up the lady was rude af and acted like I never ordered so tried to show receipt and she wouldn't look at it, said I couldn't get a refund and asked if I still wanted the order.... Finally another lady came out and said she did the refund so we went back to work with no lunch and the money never went back on my card! Thieves and terrible atmosphere! Do yourself Favor and boycott this sh$thole! Never again and I used to like firehouse... but will never set foot in another one! Never! Total trash experience! read more

My friend came in for a sandwich and while we were waiting at a table after she ordered an older lady who I assume was the manager rudely stormed up to us and asked us to leave because we had a Crumbl box. She started berating and degrading us because for some reason she must have felt she was on a power trip that day and telling us we needed to leave. After we told her we had just ordered she stormed off and began yelling at her employees like it was their fault. This woman is the most unprofessional manager I have ever interacted with and she did nothing to even try to make the situation better. The sandwich was mediocre at best and I will be telling everyone I know to never come here. read more

Sandwiches are ok, but they are whoafully understaffed. If you eat in, be prepared to wait. They fulfill all the online orders first. Today my order was placed at 1:20pm and I received it at 1:50. There was one other person in the establishment when I arrived. The service certainly doesn't reflect the tradition of the fireman. read more

The subs use to be better. Last time I went not so good the portion size seems smaller with the price being more . Too bad I use to go here all the time after last week I probably won't go anymore ! read more

I am rarely at firehouse subs and when I am I go for the classics, and it really has been awhile. I came in here for the advertised thanksgiving sub to share with my wife and I am extremely disappointed that I spent money here. For a "large" (medium at best) sub, a small drink and chips it was 22 dollars. Absolutely insane price for what it is and I will absolutely not be recommending this place to anyone ever because of that price point. Firefighters or not, that's scamming. That price can not be justified. Then to look at the quality of the sandwich??? There's three things on it?? Are you serious? For $22. Never again. There was no music at all in the place so you could hear a pin drop, and the employees looked dead. The place was clean though and I'll give it that. This was a 3/10. For the Entire experience. There's so much more you could've done with the sub but there is not much going on here, and for what it is I promise you is not worth $22. Waste of time establishment. Go to Jimmy John's or even subway, and firehouse better watch out in case a jersey mikes comes into town because they'll have nothing left to hold on to. $22 my ***. Never again. read more

Firehouse Subs - "Thanksgiving Sub" - Fast Food Near Me - Manhattan, Kansas

The first time I stopped at Firehouse, and I was the second person that day, essentially I was the only one in line and it over ten minutes to make a easy sandwich and there was three employee's working behind the counter. The sandwich was marginal, certainly not better than McAllisters, marginally better than Subway, which is the worse sandwich shop in the USA. The place was clean and the staff was nice. I just don't know what would happen if the lunch crowd came in and flooded the place. I know I'm not going to find out. read more

I got their new sandwich as a giant on white. Probably the worst decision I have ever made. The customer service was good and the employees were nice. It was super dirty and there were at least 4 workers at the time. The sandwich should've been hot but was warm on the outside and cold on the inside. It really made me think that they pre-made the sandwich and heated it up in the microwave. Worst sandwich place of all time. read more

First time trying and last time going. When paying for the food I was asked if I wanted a pickle with my sand which, and I said no because I hate pickles. Got home 3 min later to eat my sub and it had a pickle spear in the box with it. No big deal...but wait! The sub was drenched in pickle juice and juice from the meat. The bread was like you dipped it in water but tasted like pickle, it was quite disgusting. The meat was cold, not even like it had been attempted to be heated up. It was also a slimey texture. Honestly very disappointed. Would never recommend total waste of money. read more

Best meatball sub I've ever had . I ordered the sweet and spicy . It's delicious . I will be back read more

Firehouse Subs - Best meatball sub I've ever had . Sweet and spicy . Will make this place my regular lunch stop - Fast Food Near Me - Manhattan, Kansas

Sandwich was pretty good. Service not so much. The gentleman who took my order was extremely rude. I've worked quite a few food service/customer service jobs and i can't imagine ever being so dismissive and just generally rude. Not sure if he was having a rough day or what not but I'm not quite sure I'd go back after that experience. It was my first time ever trying firehouse and i love their mission and what they stand for, but again- don't think I'll be going back. read more

Very good for subs but very pricey. I'd go regularly but can't stomach the cost. Soup was okay but again, pricey for the amount.

The food is always really tasty and I greatly appreciate being able to get a sub sandwich on gluten free bread. I prefer the Jamaican Jerk Turkey and my hubby loves the Philly cheese, but this is definitely our go to when we want a tasty sandwich. I've also ordered large catering of box lunches a few times and it was very easy and everyone was highly satisfied. read more

Yeah not really a place ill be going back to anytime soon. Somehow they managed to put some other kids order on my check then couldn't articulate the receipt very well and gave me 6$ cash back when it should have been 13$ if my math is right..??..?? The menu is beyond confusing / doesn't flow or read well. Restaurant ordering process seems to be laid out backwards. Expensive for a sub. Sandwich was pretty good. Just save yourself the time trouble and standing in line and just go to Subway or Good cents. 06MAY19. read more

First time I ate here, I got one small Philly and a small Jerk Chicken Sandwhich. Today I got the same thing except a medium for the jerk chicken. I opened my Sandwhich and saw this sticker in it. I thought this place was good until I saw this. I'm 100% sure one of the employees spotted that prior to closing the Sandwhich as I have worked fast food before. The funny thing is.. when I got my Sandwhich something told me this was not made with love. read more

Firehouse Subs - Sticker found in Jamaican Jerk Chicken - Fast Food Near Me - Manhattan, Kansas

I've been to a few Firehouse Subs locations before and found them to be pretty good, so I had to check this one out when they opened near my apartment in Manhattan, KS. This franchise location is still very new, so they are pretty slow and disorganized. The food is okay, but nothing special. There are a number of other good delis in the area that I would recommend visiting over Firehouse Subs. Once it has been open longer, it may improve, but for now, I give it two stars out of five for slow service and bland sandwiches. read more

Love firehouse subs! I tend to get the hook and ladder and it's always spot on. They have a good cherry limeade as well. The employees are always so friendly and helpful! read more

great food but the lady taking the order had absolutely no personality, kept interrupting me as I was trying to order and did not say thank you. No smile either. The soap in the bathroom never works in addition to all of that. I guess you take the good with the bad read more

Super freaking slow, tried to fit three sandwiches in a paper bag and expected me to add chips and drinks in it without it ripping. Well guess what?? It fucking ripped and they didn't bother getting me a bag or helping me and this was a DoorDash order. I personally won't be coming back. read more

Wife and I wanted to try this place for first time. She got the Italian and it was decent. I ordered the Reuben. Combos both. Started in to my "reuben" and tasted beef hot dog. Realized it was pastrami and not corned beef. They also use coleslaw instead of sauerkraut. It didn't taste like a Reuben, at all. But it's okay, since it's not a Reuben. 2* review for mislabeling, but not misleading, the ingredients even stated pastrami and coleslaw. My fault for not reading it. Pleasant service though:) read more

Arrived at 1115 for an early lunch. Service was so slow it might as well have been 1215 and a lunch rush. Very disappointed as it failed to live up to what I have experienced at many other Firehouse locations. Don't make the same mistake I did. Find somewhere else to go. read more

I'm sorry to say that I'm not too impressed with this place. Ordered a salad with Ranch Dressing. Ranch dressing tasted a lot like Creamy Italian... The put the dressing in the soufle cup in the bowl with the salad greens etc. My husband ordered a NY Steamer that was supposed to have pastrami and roast beef, but he got ham or something that resembled it. read more

On my life this place cannot get an order right. When I ask for no pickle, don't roll an entire pickle up in my sandwich!!!

I order takeout from here regularly and have always had the best sandwiches! The corned beef brisket is to die for. I always choose Firehouse Subs before any other sandwich shop in town. read more

The philly cheesesteak sub I had wasn't bad, but it didn't make me pine for the next time I would return. My biggest issue was the service. With the firehouse motif, they have an employee who they call a "dispatcher". He brings your order to the table. I ordered my sub with no mushrooms (just meat, cheese, peppers, and onions). I get it dispatched to me and it has mushrooms. I asked the dispatcher to please correct my order of no mushrooms. I get the sandwich back in 5 minutes and its just meat and cheese (no onions or peppers). I just ate the thing because I was starving and was afraid of what they might do if I sent it back a second time. I know I'm just one order among the hundred they do every day, ut how hard is it to make a sub? read more

Waited 20 minutes no food. I went up to ask and was told my ticket was never put up. I apparently talked to the manager but she didn't identify herself as so. I had to go back after the fifth table got their food before us. I finally got two coupons for free medium sub. Bad customer service. Food was good. read more

I don't usually write reviews and I'll try to make this constructive but This is was quite literally the worst sandwich I ever had. I'm vegetarian so naturally I ordered the veggie, and it was so, so nauseating. The moisture from the ingredients seep into the bread when it's heated, so the bread is a soggy, disgusting mess where all the ingredients fall out immediately. I don't like mustard at all but the mustard was the best part of this sandwich. My boyfriend and friend couldn't look at my sandwich while I was eating because it was falling apart and it was so soggy. My boyfriend said looking at my sandwich ruined his appetite. I'm feeling Nauseous long after eating that sandwich just from how unpleasant the experience was. please firehouse, please stop cooking this sandwich. Maybe it's different at the restaurant because I ordered through door dash, but given this is the only vegetarian option, you really need to do more to make your food for everyone. Because I really regret eating any amount of that sandwich and I'll likely never order again. if you're vegetarian or vegan and don't want a salad like every other meal, i Recommend reconsidering where you get lunch. read more

Well.... the food was tasty. When they tell you a small sub they mean it, was small but good. Potato soup was phenomenal. But the price, not phenomenal. Getting charged for another persons food, not phenomenal. And the attitude/ customer service of the employees, definitely not a 5 alarm situation. Send in the chief, the firehouse is in need of some help in the management and customer service department. read more

Would give 3-3.5 stars. I always love the toasted Italian sub when I go to Firehouse. But when we came to this location for the first time, my girlfriend got a veggie without the extra mayonnaise she ordered. Plus, the veggie itself was above average at best. If you want a pretty good sub, you can come here, but it's not necessarily noteworthy. read more