Had an experience the other day with a worker named Ed and I will NEVER go back to this place. He was extremely rude and condescending after asking me to personally give him my pin number for my debit card. I had never been asked that before and arrogantly told me that everyone that comes there uses a credit card as if I wouldn't know better. I requested a supervisor and Ed claimed there was no one higher than him there, only to find out there was and that Ed isn't even a manager. I can't bring myself to spend money there again after that experience. read more

Horrible service. I went at 10:10 for breakfast, and they started doing lunch because their horrible service took me into past 10:30. Outrageous. read more

Was working nearby so I figured I would just grab a quick bite. Usually Chick-fil-A are quick to get through and get your food. This one did not disappoint in that area. I ordered the cobb salad with creamy salsa. It was nice to eat a salad that wasn't full of the heart of iceburg lettuce. The tomatoes were nice and red with a slight firmness. There was plenty of topping and then the creamy salsa took it up a notch. To top it off one of the best lemonades around. read more

Can't get enough of this dang location! They always have orders made correctly and fresh not to mention the customer service, always friendly! read more

Chick fil' A "eat more chik'N" Great service, there was only one time out of the numerous times that I've been here: where I've had to actually pull over in the parking lot and wait for the food to be done. Standard chick fil'A with prompt service and the same taste as any other CFA read more

There are no complaints here! Living in Vegas the past 7 years, we had no Chick-fil-A. I grew up with it in Texas but of course once it is not available, it becomes a luxury and a special craving. I knew there was a CFA in the KSU Union, but tried it out a few weeks ago and found its pre-made food a little disappointing. The selections were limited. I found out CFA was opening today and was so excited. I saw all of the people camping out yesterday in the parking lot. I knew I wanted to go on opening day so I waited until 1 PM to grab lunch. There were so many people working on day 1 and I had no wait to order. I got the spicy chicken sandwich meal and sat down with a number - not sure if this will be a regular occurrence but food was delivered to my table. Because the restaurant was packed, I shared a booth with some other people. My meal came out lightening fast! It was hot and fresh and juicy. I really enjoyed the sandwich and waffle fries. Staff came around offering to refill our drinks, which was so nice. I met the owner on the way out. I was given a gift card for free breakfast so I will be back very soon. This is a great addition to MHK, Free wifi! read more

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Food is always great and is complimented by the service. Always appreciate the dog treats on the side

Amazing customer service. Whenever I have a DoorDash, they immediately come to the counter smiling and always have it ready. Whenever I am a customer there, they are still smiling, and I can tell they like their jobs! Definitely recommend. read more

Came to this location tonight, an hour before closing and had an annoying and strange experience. I pulled up to order, was not greeted by the staff at the speaker per usual. As I am having a conversation on the phone waiting for the order taker I notice that they suddenly open the other lane and cars are ordering ahead of me. I say "hellooooo" and the guy finally acknowledges my presence...! When I get to the window to get my food the order taker, a young guy with glasses, the young lady taking my money, AND the MANAGER were all there staring at me, silently...wtheck?!! It's then that I realized that these boobs were listening to a private conversation I was having while waiting for them to take my order! The nerve, the nosiness and the lack of professionalism is not what I expect from this organization. Def will be contacting corporate read more

Love this restaurant!!! No matter where you are the quality, friendly atmosphere and prompt filling of your order is superb. This restaurant is excellent and even though always busy, gets you through the line quickly. read more

Chick-fil-A in most places in the US are delicious, reliable, and have great customer service. BUT not this Chick-fil-A , I have given them more than enough chances for their reputation with me as a customer. The past 5 times I've gone through the drive thru either something was missing, or something was incorrect with my order. But most importantly the food has always been either lukewarm or flat out cold. I am a huge fan of Chick-fil-A in general but Would never recommend this Chick-fil-A. Period. read more

Everything is legit good. Always. As you expect. Their service is top notch. The drive through is lightening quick and efficient. They need to teach their system to everyone read more

Stopped here for breakfast on the way back home, as we were visiting Manhattan from out of town. Due to COVID, we placed our order via drive thru, which consisted of two breakfast combos and a chicken biscuit. They asked us to pull over and park as they prepared the food. No worries. We waited 10 minutes and got our food and started the drive back home. All of us got sick from the breakfast and were confused as to why as the food should've been made fresh. read more

This was my first time going to chick-fil-A and I'm sure to be coming back. The employees are friendly and welcoming, the food is fairly priced and very good quality. And the sauces are diverse and overall excellent. For my first chick-fil-A experience, I'd say this is a wonderful chain and will be coming back read more

Most fast food places treat you like garbage just like the food they serve. Not here! I don't know what's better the amazing chicken, or the fact that the service is amazing and always consistent. If I could give y'all 10 stars I would. Might mess around and get CFA catered at my wedding some day. read more

I had to give a review of this place just for the fact they go above and beyond for customer service. This location is consistently a great little fast food restaurant. They have to be trained to be this friendly and helpful. Always smiling, coming to check on you while you're eating, offering drink refills, and offering to take away your trash. I have eaten here many times, never less than a 5 star experience. Food is really good and staff is all about great customer service. read more

The dinner rush here is no joke, but these employees definitely have it figured out. Shout Out to Thomas for being in his A game and getting all the off dead out to everyone quickly. Idk who he was working with, but they were a good team! read more

BLUF: Best customer service ever! Drive thru gets extremely crowded during peak hours. Fast food done right. There was a Chick Fil A on my campus in Houston and that is where my addiction to CFA began. CFA's are usually hit or miss in the customer friendliness department in Texas but they are definitely on it here in Manhattan. Every single worker is extremely polite, which is nice for a "fast food" restaurant. It is nice to know that all the employees actually value the customer. We came here Saturday morning for breakfast and the drive thru line was crazy. But keep in mind, they do have 2 lines. I tried coming here for lunch last week and there was atleast 35 cars waiting in the drive thru. The inside was not crowded at all - walked right up and placed our order. The food came out quick and delicious as always. The chicken here is so gooood. Don't know how they do it or why others can't imitate it. My fiance got the breakfast burrito and I have to say, it looked and tasted like something you would have paid much more for at a sit-down establishment. I was very impressed. I also love the sweet tea here - the best you can get any where IMO. This is definitely the place to go if you're wanting quality fast food and tier 1 service. Keep in mind, if the drive thru line is long... just park and go inside, it'll be much quicker. Looks like i'll be driving across town more often! read more

A couple of us ate there. Everything tasted bad and different. The fries, chicken nuggets. Something about them was wrong. It hurt all of their stomachs. read more

Wow is all I can say. It's about time that a "fast food" place actually start serving and valuing the customer instead of treating them as an inconvenience. This is far from a typical fast food establishment, I would call it a restaurant with a drive thru, but just as fast. The staff is on point, very friendly and there to SERVE you. There were at least 15 cars in the drive thru when I arrived and I wasn't there anymore than 10 minutes. The chicken is incredible and be sure to stop and talk to the condiment master at the end of the drive thru lane once you pick up your order. He recommended 2 great sauces that I will never fully recover from (In a good way). Honey Roasted BBQ Sauce and Chick-fil-A sauce. This is your one stop shop for all things chicken. There is a new king in town and it has a cow on the roof! Just do it! Your taste buds will thank you. read more

my husband introduced me to chik fil a a couple years ago in Texas and I've been waiting to try this new location here in kansas. It meets all my expectations and the staff is so friendly. I feel like they genuinely want to be here to serve their customers! read more

Chick-fil-A - Their sweet tea is amazing! - Fast Food Near Me - Manhattan, Kansas

The spicy chicken sandwich is always superb. The chick-fil-a sauce is perfect on it. Service was excellent as usual, no complaints other than the price being a little high. Tried their sriracha as well, tasty but still second to the chick-fil-a sauce. read more

To the girl that ran after our white dodge durango after we left the drive thru without our salad. Thank you sooooooo much!!! we need more people like you in this world :) absolutely made our day read more

good chiken i love the chiken its very epic and i love it. my mouth waters when i want chik fila and like yea. and i wish u the luck of covid please dont close down ever read more

Why they insist on having workers closer than 6 feet in the drive through is maddening. You have to wear a mask and be more than 6 feet away. Why risk it? read more

What can I say, you know what you are getting when you come here. but the difference with ours is that they care, are friendly and give back to the community! read more

Very good. Foods are always good. The owner occasionally gives out free rewards on the app which is really nice! Very clean and services are friendly. Highly recommended. read more

We have always had great experiences at this location. Unfortunately that all changed tonight. We came in about an hour and 15 minutes prior to closing and more than half the dining room was closed. There were multiple people in line waiting to be helped. Don't hurry become there was only one table empty and it was dirty. The customers were bumping into each other attempting to navigate through the single pathway that was available. So my tip is don't come in late with the idea of dining in. read more

This chick-Fil-A might be the best in the country. The customer service is unbelievable with employees delievering food in a very quick matter as well as coming back to offer us free breakfast, refills, and more sauce. No other fast food place matches this service by any means. Shoutout to candi and the other young guy (didn't catch his name) for great service. read more

David Hamel operates his business with two main focuses; leadership and people. I ordered a meal for dine-in and also another for carry-out (I was purchasing a meal for an employee of mine). Prior to even placing my order, he was helping a woman with her order, informing her of the Chick-Fil-A app to help her save, while also acknowledging the line of people waiting to place their own order. He didn't waiver his customer service for expedited service; he did both. After I placed my order, I received both my drinks and I took my seat in the lounge. He personally brought my order to me, sat down, and explained that he had communicated to his team that when I was finished with my meal, the other meal would be made so it doesn't get cold and to just inform the staff I was ready. Being a District Sales Manager for a major retailer, I inquired about some of his leadership practices and his focus on his operation in Manhattan, KS. He excused himself to ensure his staff was aware of what he was doing and where he was to maintain their high level of service. David gave me a few insights, recommended 2 books, and gave me one of his hiring manager's insights later on as well. As I finished my meal and conversation with David, Christina came by to take my empty tray and asked if I was ready for my to-go order. Not only did the staff know there was a to-go order to be made but who it was for. As I got to the counter to get my order David asked what the to-go orders drink was. I told him it was Dr. Pepper, he took the drink, dumped it out, and made a new one. I was made a priority in this location, amongst everyone else in the restaurant, and have yet to visit Store 03278 without David being there, approaching me and thanking me for coming in, and asking about my location in Manhattan I oversee. In retail, "the customer is always right." In this case, Chick-Fil-A didn't have to ask what was right, nor did I have to tell the staff what was right; they DO what is right. David Hamel portrays true leadership and execution of customer service with a focus on the right people. Thank you David. read more

My children started begging to come here when it opened because of the indoor play area. So after a while I broke down and took them in. I was pleasantly surprised with the quality of the food that they served. Chicken had good flavor and was always crispy on the bun. Veggies were fresh which doesn't always happen with fast food. The waffle fries are crispy on the outside and soft in the middle just like a good fry should be. Kids love the chicken nuggets and if they don't finish them Dad doesn't mind doing so . They also have soup available in the winter months and salad in the summer at this location which my wife really enjoys. Last never least is the milk shake they have in the summer which is a peach flavor. It is delicious if it didn't have so many calories I'd attempt to live on it for a while. Don't forget to try it while you sit back and relax watching the kids play in the enclosed indoor playground. read more

I have gotten food poisoning 3x in the past month from this Chick Fil A! Don't get me wrong I love chick fil a and everything they stand for! I wanted someone to know so maybe they can get it corrected! read more

Ever since they opened in Manhattan, Chick-fil-A has hired only the most professional and friendly to be part of their staff. The burgers don't look like they were made by someone who hates his/her job and all the food has been delicious. The only thing that is slightly annoying is that everyone always says "my pleasure" instead of "you're welcome". read more

I am waiting for my meal and while I am I decided to write a review! Im super impressed with how they have it together! They have people outside taking orders, I assume to prevent issues and encourage clear communication. Then they get your name, and while you're not even to the window yet they bring out your drink and tell you (by name) your total. When you pull up to the window they tell you the nuggets are nearly done and asked me to pull to the left of another car and that Gideon will bring my meal. Like, they seriously always impress me. And they are always (I legit mean always) super friendly and always smiling. The bathroom inside had diapers for accidents you may have with your little babe, and a potty seat for the bigger babes to use the toilet. The manager sure knows what she/he is doing to keep it perfect every time! This place is the epitome of customer service! read more

This is a really nice location. They were very busy on Jan 1 at 1:30 pm but I still got my food quickly. There's tons of condiments to choose from. Lots of parking make it a easy in and out. The staff was the best though, very polite and accommodating. Go here! read more

I'm not sure what's better..the staff or the food! It's all great, highly recommend. The staff is not afraid to walk by your table and get you a refill or whatever...excellent!!!!! read more

Absolutely the best Chik fi la I have ever been to, make sure and get a sausage biscuit with the Spicy Chicken biscuit for breakfast!

Customer service and friendliness is above and beyond ALWAYS. Chicken so good. Have not dined inside, always drive through so we can munch nuggets on the way home. read more

Chick-fil-A sets its self apart from most of the other eating establishments in the area with its genuine attitude of service to their customers. Genuine is the key word to focus in on. The staff appears to enjoy their jobs and have a mindset to serve customers. Everything from the greeting upon entry, ordering, delivery of food, and the occasional check up for refills, or any other needed help is positive and focused on the needs of the customer. This mindset is not labored but appears natural in the makeup of their employees. The training and ethos of the restaurant is on point. This may seem obvious, but a restaurants focus on efficiency, value, or profit margin miss that an engaging staff, good food, and service are what give the company it's true value. The engaging people and service offered at this restaurant is not seen widely in most fast food establishments. This ability to connect and serve the customer adds immeasurable value to the food which is very consistent and very good. No matter how busy they are, they do not take your patronage for granted. That is a good feeling and can be seen in the loyalty of their customers. read more

Chick-fil-A - Spicy chicken biscuit meal for breakfast. Total cost: $4.99 - Fast Food Near Me - Manhattan, Kansas

I love this place! I'm a stickler about good food and service and this location is very consistent and always has great customer service. The spicy chicken biscuits are the best!! read more