Im a big fan of firehouse subs, and got out of class tonight at 8:30. I pulled into the restaurant at 8:45 to grab a sandwich before going home. Only to find out that they decided to close 15 minutes early. I thinks its absolutely ridiculous that this restaurant just wasted my time and my gas. So that their employees could go home early. I wont be returning. Caribbean cafe and jimmy johns will be the only sandwich joints i spend my money at from now on. read more

I've never bad a bad meal at this location. Sometimes the wait can be long, but that's to be expected. The staff can sometimes be rushed, but other than that, good FS location. read more

Firehouse has definitely become my favorite "sub shop". I love that their meatball sub contains REAL meatballs and not nasty frozen manufactured meatballs like some other sub shops. You can order it regular or "spicy" and I alternate between the two. Sometimes the "spicy" sauce can be a bit much. I once asked for half and half and they obliged me. I also really enjoy the smokehouse beef & brisket sub. It has the perfect combination of bbq sauce and cheese. Yum. My Husband prefers the Hook and Ladder. Honestly, I haven't really had anything that I don't like at Firehouse. They are also the first restaurant that I experienced the many flavored soda machine at. I like to get either orange or grape diet sprite or lemonade. It makes me feel like a kid again getting flavored syrup added to my drink. It's even better that I get to do it myself and it is unlimited. This particular location is always very friendly and fast. They have a drive-thru that I have used a few times and they have a decent-enough sized dining room with an outdoor dining area. Needless to say, I'll be back. read more

Firehouse subs is a good sandwich shop. They always try to greet you with a cheery welcome. The dining room is clean although kind of small. I think the only downside to the location is the placement of the 120 flavored soda machine (great idea with limits) which is located almost directly in a position that hinders the ordering line. This is inconvenient and confusing since people wanting refills wind up in the ordering line or those getting refills block the ordering line. Not to mention people seemed to find them confusing (almost like watching someone use an ATM for the first time) which takes more time and also backs up the line. I am not sure what this location could do about it because as mentioned above it is small. The good thing about Firehouse is their subs. My two favorites are the Hook & Ladder and the Steak & Cheese. The Hook & Ladder is a great sandwich that blends flavors that give a sweet and tangy sensation with its combination of smoked turkey, honey ham and cheese topped with mayo and deli mustard. Which is good combination by itself but when the onion kicks it there is an explosion of flavors. The Steak & Cheese has that meaty, sink your teeth in it sensation, topped with sautéed onions and bell peppers. This is a hearty sandwich that I find very satisfying. One addition I like to do with this is add A-1 Steak Sauce which really adds a nice zing. One thing that Firehouse offers that is kind of an "in your face" secret is they have a multitude of sauces (hot sauces, steak sauces, etc.) that are readily available for your selection. Definitely give this place a try. I think it is good for families and kids. read more

I stopped in for a quick lunch yesterday. Very good jerk Caribbean chicken sub, delicious!!

I haven't been to a Firehouse Subs in a long time. I had the Bacon Ranch on wheat bread and it was great! The bread is soft and the turkey was nice and warm. I got extra cheese with no onion. Perfect. A pickle comes on the side; I'm a pickle lover and the pickles here are mediocre. The service wasn't horrible... The cashier was nice. The manager said the "F" word right in front of me, and then one of the team members who brought my sub out, gave me a pick up line. I was hungry and the sub was awesome. I will probably go to another location so I won't have to hear the employees curse ( which I do, a lot of people do, just not when I'm working, especially if there's a customer) and I won't have to hear pick up lines. I recommend the number 8. read more

The associates here are absolutely fantastic! So helpful, understanding, and accommodating. I am pregnant and have been CRAVING a delicious sub forever, but I also have Lupus with serious allergies to gluten, eggs, and dairy. They worked with me as we figured out what alterations I needed and provided so much reassurance and help. It's wild the amount of satisfaction a simple meal from a place with great customer service can give you! Thank you, Firehouse Pinellas Park! read more

So so good. One experience years ago made me not want to go back. It took a half an hour to get my toasted fancy sub I cant remember the name of so I never went back. Recently I had time, thinking I would need it just to eat there so I gave it another try. Difference was Nighy and Day. Took like 8-9 minutes thats with it toasted and it was wonderfully put together and tasted better than a publix sub hands down. I could possibly eat here daily for lunch given the opportunity. read more

What a wonderful staff. While a lot of places are dealing with being short staffed (Due to COVID) these two ladies never missed a beat. They were there alone (4:45pm 4/15/2021) and remained friendly, polite and professional while handling the counter, drive thru and phone in orders. Thank you for all of your hard work. As always the food was delicious. read more

My husband and I stopped here on Tuesday, 7/23, at around 5:40p.m. at the drive-thru. We waited a good five minutes before anyone answered at the drive-thru and when the employee finally answered, we should have taken that as a cue to leave. I ordered a Hook & Ladder and my husband ordered his sub without mayo, tomatoes and mushrooms. OMG you would have thought he ordered the world on a silver platter because the drive-thru employee obviously was not paying attention and became very argumentative with him over the ingredients until she finally got it right. We pulled around to the window and there was another customer waiting to receive their order. We sat there for another 10 minutes until the customer pulled away. We assume the customer had been there for awhile because there was no exchange of money and food and we had been there for about 30 minutes at that time. We waited another 10-15 minutes -- no one had come to the window. There were only 3 cars in the parking lot, 1 customer sitting in the dining room and 3 employees that we could see. We left, something we have never done before--anywhere, then we went to Wendy's. Really! Is this the way Firehouse Subs wants their business handled? The Mason Family Pinellas Park read more

This is the dirtiest firehouse subs I've ever been to. Gross bathroom, floor and carpets were dirty, I had to wipe off my own table because there were all kinds of crumbs and meat on it. Go to another firehouse or the BBQ joint across the street. read more

Today was my first time ever at a Firehouse subs and I have to say what an experience. A few seconds after my friend and I placed our order the power went out. It seems that a transformer blew and knocked out the power In the area. You would think that this would fluster some people but not the staff at this store. Stephanie the manager kept her staff focused onn maintaining customer satisfaction. Even though certain things on the menu, that had been ordered could not be heated, she went above and beyond to accommodate all the customers in the store. We got our food, extras and ate with no rush In the restaurant. Stephanie and her staff did a great job In making what could have been a very tense situation pleasant. I look forward to going back and enjoying some more delicious Subs and soups. read more

10 minutes in drivethru waiting for a sandwich. Four cars behind me all stuck in line. Totally mismanaged business. No one came out to apologize or explain what was going on for 10 minutes. Took another 5 to get my sandwich read more

They are good. My favorite is the hook n ladder. They sometimes forget my pickle tho i guess its ok. Better than publix subs.

Worst sub ever! Cheesesteak only had cheese on 1/2 of sandwich, and only got 2 pieces of pepper and 1 piece of onion. Subway gives you more meat, and they don't give you much, so that should tell you how much meat is on the Firehouse sub. Waste of $$$$$$ read more

I'm a Firehouse lover, but I would never go back to this location. My first impression of this place was that everyone hates their job. No one looked happy or greeted customers. After ordering my food, I noticed that the staff was using the same gloves on the food that they were using on the cash register. I politely asked for them to change their gloves. Afterward, I got eyes rolls and a very dramatic display of changing gloves and talking under their breath.Then another old man had to move a bunch of dirty carpets off the garbage can bc the staff left it in a pile on top. Totally disgusting. The staff seemed annoyed by it's customers and having to do any work at all. I'm sure this company can find other people that want a job! This place won't last long. read more

First time eating there, and I'm pretty picky but this was the highlight of my day! I got an Italian sub and OMG it was so good. Tons of meat that actually had flavor and it was neatly put together and not all in one lump in the middle of the sandwich like some places give you. No rearranging required which is a first for me. I will be be back there for sure. read more

I love the New York Steamer.. Corned beef and Pastrami covered with melted provolone, slathered in mayo, mustard and Italian dressing. The flavor dances in my mouth like Al Pacino in Scent of a Woman. To me, this is the best corned beef/pastrami sub in the entire TB area. read more

I use them for catering our training lunches and they are so great to work with! It's always fresh, very affordable and the customer service is A+++! Susie delivers it to the office herself (even though they don't deliver) and there's never anything missing (she usually includes goodies for us at the front :) )! Thanks Firehouse Subs Team! read more

No complaints here. Made the sandwich I ordered and it tasted good. The soda machine is becoming more and more standard in restaurants now and I expect it'll continue growing in popular culture. read more

Subs are expensive! $8.00+ for a combo meal. Many of the combos have 1000+ calories. They do have a 500 calorie menu. The key to a good sub is the quality of the bread and bread here was tasty. read more

Wondered why sandwich took so long, 10 seconds after l order my sandwich with no lettuce, the same genius who takes my order puts lettuce on my sandwich! Proceeds to cook it into the sandwich, then since l ordered it to go he just picked some of it off! Don't be in a hurry here! read more

This place actually need to step up there game this place is not worth any stars don't waste your you will wait 30 minutes to get your food and when it comes out its not ok read more

Delicious sandwiches and salads so much better than Subway!! Really full sandwiches and very pleasant staff

My friend and I were the only customers in the store. We had the ask to have the tables cleaned, not a clean spot in the whole customer area. I've been to other FHS locations, where the sandwiches were larger and more loaded with meat. For the price, around $10 for the sandwich, I will not go back to this chain. Underwhelmed!!! read more

Friendly service and good food. If you go on your birthday you get a FREE medium sub! Not many places are that generous anymore.

I'm giving it two stars because I was really unhappy by the service. Came here on a Saturday afternoon, excited because I love firehouse subs. Ordered a firehouse hero and they gave me the wrong sandwich. I didn't care though because the sandwich they gave me was delicious and I didn't even notice it was wrong until a lady working there came over and asked to see my sandwich after I have already eaten it half way. She's like yeah I gave you the wrong sandwich and takes it from me without even asking if I want another or anything and she makes me the right sandwich. I was perfectly happy with the other one and was in a rush and the sandwich she brings back was sloppy and not as good. I was pretty upset. You don't take a sandwich away from someone without asking if it's okay. For reals -_- I think the one I got the first time had pastrami instead of roast beef. So good :( make me never want to go back to this one. Pretty bad service if you ask me. No one was really nice either in general. Such a shame. read more

i love the hook n ladder sub my wife loved the steak and cheese sub best in town Christina has excellent customer service skills great place read more