I've been looking for a new sandwich place to go to for a while, namely one that was near where I live, and I finally decided to give this place a chance. I'm glad I did and stopped overlooking it sooner, because these subs are good. It may not be in the most desirable area in town, but the store was remarkably clean and the employees were very friendly. They even allowed me to bring my sweet baby Muffin (shih tzu) inside while in her carriage. It's my first time in any Firehouse Subs, so I wasn't entirely sure what I would like. I went with The Engineer because the calorie count (conveniently plastered along the menu) was right where I wanted it, and I love most turkey subs in general. Plus, I thought the addition of mushrooms was pretty unique. I got the pickle on the side and a confetti cookie that I will eat later. (I'll let you know how it is--but anything with sprinkles will be a winner). I was pretty impressed with the quality of the sub. The meat was hot and tender, mixing well with the cheese, and the mushrooms did give it a good unique taste and texture profile like I knew it would. Meanwhile, the veggies in the sub were cool and crisp, making the whole sandwich a satisfying yet refreshing meal. I like how they ask if I would like to round up for the firemen. I realize Firehouse Subs were founded by firemen and they give back, so I said, "Why not?" since it's only rounding out to the nearest dollar. Although I think The Engineer will be my favorite and my usual to get, I'll be sure to try others on my repeat trips. read more

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20 minute wait and they forgot all the meat on my sand which. I ordered a club and they gave me the saddest BLT I've ever had. Thanks dicks read more

Firehouse Subs - Sandwiches Near Me - Tampa, Florida

I walk in like normal and stand at the online pickup area. I watch as all the food gets made for other people, but no worker acknowledges me. On top of that, they make me wait 30 minutes before finally asking for my name, only to point me to a completely different pickup area, even though I was in the correct spot the whole time. A total waste of my time and absolutely horrible service. read more

Unfortunately this place is ridiculous. On Fridays you can't order a sub from here on Uber eats for some reason. It just won't ever show up. read more

What's going on with Firehouse Subs? This is the second time in the past 3 months I've had bad service. The first time I ordered a hot sub with extra meat and got the wrong meat, the second time I ordered a hot sub, the bread was cold. I won't be going back for while. read more

Honey, there is nothing hot about this sub. The meat is supposedly steamed as what they explained to me that it's supposed to go in the oven and get toasted. It was barely warm. I'm so confused and underwhelmed for a tiny drink a bag of $.99 chips and a medium size sub for nearly $15. I know you freaking line and no I will not be back. It was tasteless flavorless cold, and nowhere near a fire.. also burned away half my lunch break waiting on a sandwich to be made which shouldn't take more than a minute or two. The whole process was painful. Definitely will not be back. read more

Came in and no one at the counter taking orders. Waited over 5 mins to order and have spent over 30 mins waiting for one medium size sub on my lunch break and no one was in here. Not sure how it can take almost my entire hr long lunch break to get a sub. Will not visit this location again, clearly short staffed and no care for customer service whatsoever. They had two employees making sandwiches and the one was also taking orders at the same time and the other employees I seen weren't doing much of anything. All the employees were talking and having a grand time instead of getting people in and out at 12pm lunch hour, makes no sense. People don't want to spend over 30 mins in a quick service/fast food restaurant. read more

Firehouse Subs - Hook & Ladder sub fully involved. Good sub but not worth the long wait. - Sandwiches Near Me - Tampa, Florida

Food is always fresh and service is warming. I also LOVE the cookies. It's my girlfriend's favorite sub restaurant.

This is the second time they didn't put my pickle on the side in the bag. It's very disappointing that now I need to check my bag when I specifically said I wanted a pickled on the side. It's really not that hard. Very disappointed. It may not seem like a big deal, but when you're expecting something and paying and tipping, it becomes a very bad experience in the end. read more

Had lunch here with my wife and the employees and atmosphere are relaxing and inviting. I had the Engineer sub combo and it was delicious and super filling. And the Sweet Iced Tea was great. It's a definite must visit for a great lunch. read more

Firehouse Subs - Engineer - Sandwiches Near Me - Tampa, Florida

Ordered a Club on a Sub sandwich with everything and when I received my order (came by GrubHub) the only things on the sandwich was one small piece of bacon, shredded lettuce, a tomato, one onion slice, and some mayo. The main ingredients missing were the ham, the turkey, the cheese and also the mustard. Terrible! read more

If i could give a zero i would. This is not due to the food which is the best subs. The service is beyond poor the servers are insulting and degrading to customers. The resturant is not clean. Forget about calling corporate you will never hear back. This tells me they don't care and with that said i don't care about spending my hard earned money there. Plus for a large sub it is $20 outrageous to pay that much and be treated like a piece of garbage. Never again Firehouse. read more

New to the area came to firehouse to try a tuna sandwich and it taste so good. Been back already four time and every time has been good. Great customer service!!! Food tastes fresh and delicious. read more

I love Firehouse. But this location has gotten worse. I ordered my food at 12:10 according to my receipt. It's now 12:31 and I still don't have my food. Way understaffed. Should never ever take this long. Problem is they take all these online orders and don't focus on customers in the store. Should never take more than 20 minutes to get a sandwich. Update: it's a week later. The place is empty. I've been waiting 15 minutes again for my food. Thought I'd give them another chance. Not sure I'll give them another. Ordered at 11:31 and I just got my food at 11:48. read more

Firehouse Subs - It's empty in here and it still has been 15 minutes wait for my food. - Sandwiches Near Me - Tampa, Florida

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Things are looking up for this location! I've had some bad experiences in the past and stopped coming for a while. Glad I gave them another chance as my recent visits have been great. During this visit, manager and staff were polite and communicative, food was delicious and accurate. I appreciated how the manager let me know my order was coming up next and asked several clarifying questions to ensure my satisfaction. Keep up the good work everyone! Nice to have a sub shop around here you can rely on! read more

Sat waiting for 1 simple medium sub for more than 30 mins. Not very busy. So much chatting behind the counter with one guy just standing around. I made a terrible mistake coming here for lunch. read more

The sandwiches at fire house are amazing. They actually take the time and care about how they make each sandwich. I'm always impressed every time I come here. read more

I only give this firehouse subs 3 stars because of how good their sandwiches are. You walk in and it doesn't look that appealing to the eye. The wait is also always way too long! I tried ordering via grub hub to hopefully speed up the process, but it takes just as long and they leave it sitting there in the back until I lose my patience and have to go ask for it. One time I literally waited my whole lunch break for a sandwich! Honestly though , it is well worth the wait because it's just so good! I always order the hook and ladder combo which is ham and turkey and tomato , onions, lettuce , and mayo and mustard. It never disappoints! It is a little bit pricey for a combo. The total is usually a little over $10. Even though the wait is long, I usually always get this for lunch. read more

About the most unfriendly staff I've ever encountered. Randomly had a sign on their door that said they were closing at 7 due to "unforeseen circumstances." I asked about it when I came in at 6:50 and nobody answered. Manager is walking around rolling his eyes and shaking his head. Not the type of service I would expect from an otherwise stellar franchise. read more

Firehouse Subs - a one bite sign in a store window - Sandwiches Near Me - Tampa, Florida

AVOID this Firehouse Subs like the plague. Night after night - either does not "confirm" orders via DoorDash or CANCELS orders 30-40 minutes after they're placed. My orders have been inexplicably cancelled twice. When they do confirm and actually prepare food, the quality has plummeted vs any other Firehouse Subs in the area. Sloppy and/or wrong ingredients, cold, skimpy. This store's ownership has major problems. Looking at the other reviews before I added this one, they've had problems for a very long time. DO NOT RECOMMEND. read more

I'm not necessarily a sub connoisseur by any means, but I do like certain toppings. Growing up in the subway generation has certainly tainted my expectation of how a sub shop should function. They only offer two types of bread! What?! No rosemary crusted whole wheat Parmesan bread? In all seriousness though, I was happy to get back to basics and the subs were quite good. The ingredients were fresh and there was a myriad of hot sauces for your sub-eating pleasure. read more

This is my 2nd attempt to write a review about Mrs PRISCILLA @ The Firehouse Subs on W. Hillsborough. The store is always clean and everyone working there is always so friendly but Mrs. Priscilla is DOPE!!! She makes me smile every time I visit the store. She has a pleasant and very up beat personality. She treats the guest like they are a priority and makes it a point to learn your name! I Appreciate You Mrs. Priscilla!!!!!!! read more

Extremely rude lady working, closed the restaurant 10 minutes early than lied and said she was the manager. Unprofessional. I can't believe you wouldn't want to make the extra money. read more

Great subs and I love the free birthday sub on the app! Excellent selection of hot sauces. Friendly customer service.

there's not much to say I didn't even want to give this business three stars but here we are. I've eaten better food at a 24 hour diner

Every time I come here it is always a great experience. Such a great crew here. I usually come about once or twice a week. Subway and Quiznos has nothing on Firehouse! read more

As far as my sandwiches were... they were fair to good... I had one of my sandwiches with double meat, and it looked like it was normal meat. Could not tell that it was doubled or not. What was my biggest problem with going into this location... This is only my 3rd time coming into this location. I have been going to Firehouse Subs for the last few years because of its ties to the local community and its love for the men in women in uniform. (Fire, Police, and Military) This was the first location that I went to that did not honor the Military. I have probably eaten at a dozen different Firehouse subs over the years. As a retiree, I enjoy giving companies my money that show that little bit of love to the members of our services... It was very surprising to hear that this Firehouse does not honor that. When I was talking with the lady at the register, she seemed to be limited with her English and was not able to answer questions with logic or confidence. For these reasons, I will not be coming back to this location. The food is ok. But, I will drive to another location that has better service and shows respect to all uniforms. read more

Stopped in yesterday to grab an Italian, which is one of the better Italian subs around and my girl got the limited edition King's Hawaiian Pork & Slaw sammich! OMG LOL read more

Firehouse subs is a great place to get different hot subs. My personal favorite is the roast beef and melted cheddar sub. This is pretty much why I come to Firehouse subs, it is hard to resist. They have a good selection of other hot subs, although it is hard for me to order anything but the roast beef and cheddar. They also have several chopped salads which my wife enjoys. They also have a kids menu which includes a drink, treat and a fireman's hat, all for a fairly affordable price (under $5 i believe). They make sandwiches fairly quick and I have never had a problem with order accuracy on what is delivered. The serving staff are nice enough as well. On my last visit they were somewhat forgetful on an item which accompanies the kids meal - mainly the fire hat. The server who brought out the food informed me that I was supposed to get this from the person taking orders and payment however she promptly brought this to our table after we complained of not receiving it. read more

Today was my first firehouse sub experience it most likely will be my last. I just wasn't impressed with Firehouse. I found this location to have a weird setup and everything was all over the place. You order in the corner and when you go to get your drink you basically have to turn around and walk directly back into the line you were just in to get your drink. It can get very cluttered especially if multiple people are getting refills. I ordered the "hook n ladder" sub, which I'm assuming is their "specialty" sandwich. It's the first thing on the menu, its got a firefighter theme, and well, lets just say I'm assuming this is their specialty sandwich. You get the point... I ordered that along with a medium combo for just over nine dollars. The medium drink was huge. Anywhere else it would be a large. So when I got my cup and saw how big it was, I was excited for my sub hoping it would be rather large. It took about 5 minutes for them to make my sub, which I found a little long to toast some bread and put some meat together but oh well. Finally my sub came out and it was a lot smaller than I imagined. I don't know if I got unlucky or that's just how small their subs are, but it made a foot long from Subway look big and that's not saying much. My next thought is that maybe they are going for quality over quantity. Nope. It was warm at best. My sub had no flavor and was one of the most plain tasting subs I have ever had. I appreciate everything they do for fire fighters and what they give back to the community but the food is average at best. read more

Firehouse Subs is a step above Quiznos and Subway but a step below any actual sit-down sub shop (RE: Lenny's) Their sandwiches are standard fare: ham and turkey, meatball, corned beef and pastrami, tuna, etc... All sandwiches come with lettuce, tomato, white onion, mayo and spicy mustard, as well as a pickle. White or wheat bread are their standards. A medium combo with chips and a drink will run you just under $10. Sandwiches don't come out especially fast and I do recommend calling ahead if you're in a hurry. I really like their hot sauce bar. Customer service is average. Not a bad place for a good, quick lunch. read more

'Welcome to Firehouse Subs' can be heard every time you walk in by the friendly staff. Let's start with the bread. It's better here than their more famous competitor by far. Next, the hot Italian is my favorite and make sure you get it 'fully involved'. Salas's are good here too. I prefer them chopped which is a good option they have. Finally, I like the Coke freestyle machine which gives you more drink and flavor options to choose from then you could ever try! read more

Came here after moving to Tampa and ordered the Hero sandwich, blown away! So much better than subway hands down and very friendly staff, can't wait to come back! read more

Zombies for staff, could barely understand cashier, felt like a/c was broken in the store, floors were dirty, almost all drinks were out in the machine (I had to let them know, so no staff is checking this). My sandwich tastes good, thank God. I ordered the NY Steamer, and added tomatoes. Got the combo, was about $10.50 for a medium sandwich, chips, drink. Food was good. read more

I order from the firehouse subs here Tampa Florida, today. I order three subs and various other items. The food was slow to get to hotel where I am staying also there was nothing special about the food. It's was bland and cold. Plus grub hub is so over price it's Pathetic. Only from firehouse if it's your last choice. read more

I love coming here for lunch. I would like to thank all the staff that works their as my "Hook and Later" was delicious.

First time at a Firehouse Subs...I didn't look at Yelp prior to see the other reviews. I placed my order then looked around...was busy with people sitting...none of them had food. It's that moment I realized how long it was going to take. 20 minutes for a sub is way too long. Order ahead was keeping folks in the store from being served. Sub was good, but if you are trying to get a quick lunch, this isn't the place . read more

When I'm in the mood for a sandwich this is my favorite spot. My favorite sub is the hot turkey sub fully involved. They have a secret ingredient that holds them apart from all other sub shops. The secret is the fire house hot sauce. It's on the wall with all the other hot sauces. It is so good. It's hot but not to hot. It is also sweet. It brings out the flavors in the sandwich for a perfect marriage! The restaurant is always clean and the staff is very friendly. read more

12/5/16...Tried it again, explained what happen the last visit. Told the cashier what I wanted on the steak and cheese sandwich and she stated "do you want mushrooms?". I never mentioned mushrooms in our conversation! Anyway, the sandwich was done correctly, althrough lack seasoning, however I know I won't return. Just not a good place for me. read more

Firehouse was one of my top favorites when I lived in Florida and this particular store was the best one I've been to out of so many. I loved their New York Steamer!! read more