We have used this tour company several times, most recently to New York City. The tour included…read moreshopping at several Christmas markets. Times Square and several eateries at Times Square were included. The tour also included the Top of the Rock, Central Park, Statue of Liberty, Rockefeller Center and several drive by looking. The tour guides and bus driver made the 10 hour bus drive seem a little shorter with snacks and movies. Recommend for anyone who (like us) wants to go to New York City, but doesn't want drive and schedule places to visit. A must do! The tour also included lunch on your own in China Town or Little Italy, dinner Bens Authentic NY Deli and Buca di Beppo. A chance to savor food from street vendors, see where various movies were filmed and the City of New York. Our previous tour included the aircraft carrier Intrepid and the space shuttle as well as various aircraft. Thanks to Denny (Tour Guide) and Steve our Driver! Great Job!!

We were on the Blue Lakes bus to Chicago. Will never book another ride with this company. The…read moredriver was very bad. She was confusing as per the time ( as she did not seem to grasp a time change from Ohio to Illinois ). She was over a half-hour late picking us up in the beginning and over an hour late at the end. Supposedly she said she had to keep circling for a parking spot but we were standing right there at the scheduled pickup spot and she did not pass by ( not even at the intersection ) even once. When she finally arrived, she offered no apology. Not even a simple 'Thank you for your patience'.....We arrived back in Toledo 3 HOURS after the scheduled time----despite the fact that this woman drives much too fast. My friend had the seat right behind her and clocked her at 80 MPH at times. Is this even legal ? We will NEVER AGAIN trust this company for any kind of booking.

I have gone on many trips to casinos in Canada, Michigan and…read moreNew York with Lakefront. Never once have I been inconvenienced or felt unsafe. One time a driver got lost on a milk run to Seneca. He was funnier than dangerous.

WARNING: Worst Rental Experience Here is the order of events…read morethat occurred leading up to my charter and how your company failed to provide what was promised. 4/12/2018 - Client makes inquiry about bus charters and receives a quote from Angie Bishop for one 56 passenger bus to transport guests from the Ritz Carlton hotel (1515 W 3rd St, Cleveland, Ohio) to the private property at 3535 Revere Road, Richfield, Ohio and back, confirming the pickup and drop off locations for the first time. 5/4/2018 - Client receives booking confirmation from Lakefront Lines on the charter, confirming pickup and drop off locations for the second time. 6/14/2018 - Client inquires about a second 56 passenger bus and receives a quote, confirming pickup and drop off locations for the third time. 6/27/2018 - Client receives confirmation on the charter of the two buses, confirming pick up and drop off locations for the fourth time. 9/10/2018 (week of the wedding) - Client's wedding planner reaches out to Lakefront Lines to confirm booking and make sure that Lakefront Lines had performed a test run to ensure timing and accessibility for the guests. Lakefront Lines informed our wedding planner that there has not been a test run and then scheduled one on 9/12/2018 (3 days before the wedding). 9/12/2018 - Lakefront Lines comes to the private property at 3535 Revere Road, Richfield, Ohio and informs the wedding planner that the buses would not be able to drop off passengers at the contracted address, and would drop wedding guests on the street 300 yards away from the location. Lakefront Lines cited road width concerns. Wedding planner asks the coordinator to at least attempt a test run to the actual location, but Lakefront Lines refused. 9/13/2018 (2 days before the wedding) - Wedding planner and client reach out again to Lakefront Lines to try to figure out a solution to transport the guests from the street to the actual location of the property. Not only does Lakefront Lines not offer any solutions (smaller buses, shuttle vans, etc.), the representative, Angie Bishop, now changes the narrative and claims that the booking was for transporting between hotels rather than to a private property. This was a flat out lie and an impossibly bad one, as Lakefront Lines had at least 4 months and 4 different confirmations to check the location. 9/14/2018 (one day before the wedding) - Client books two shuttles from separate companies for an additional cost to move guests safely from the road to the actual location of the venue. As you can see from this timeline and details, Lakefront Lines had four and half months from the time of initial booking (and five months from the original inquiry) to the actual charter date to test run and inform the client that the buses would not be able to drop off guests at the actual location. Lakefront Lines never had the intent to do a test run until the wedding planner reached out. Lakefront Lines informs the client three days before the wedding that they would not be able to drop off at the actual location. When pressed about why the client was not informed of this during the previous four months, Angie Bishop then lied and claimed that the booking was for a hotel to hotel transfer, despite verifying the address four times. Not only did this experience create additional costs for the client (having to book shuttles at the last minute), it also caused delays in the wedding, discomfort from guests (some of whom had to walk), and heavy emotional stress for the client in the week of the wedding. Lakefront Lines made no attempt to remedy the situation and falsely tried to put the entire responsibility on the client.

AMTRAK TRAIN SERVICE - SANDUSKY, OH 1200 North Depot St. at…read moreShelby St. Sandusky, OH 44870 4 Miles From Cedar Point Amusement Park http://www.amtrak.com/servlet/ContentServer?pagename=am/am2Station/Station_Page&code=SKY TRAIN STATION SERVICE FEATURES ============================= YES: ==== Handicapped Accessible Restrooms on Train & Station Handicapped Accessible Wheelchair lift to trains Handicapped Parking (Requires State Permit) Tickets purchase on Trains (Arrive @ Station 30 mins prior to departure) Payphone at Station 20 Short-term Parking Spaces 20 Long-term Parking Spaces Amtrak Guest Rewards (see below) NO: === No Enclosed Waiting Area No Ticket Office No Quik-Trak Kiosk No Lounge No ATM No Elevator No WiFi at Station/Train No Checked Baggage Service No Baggage Service No Baggage Carts No Baggage Storage No Baggage Assistance No Lockers No Parking Attendant No Accessible Water Fountain No Station Hours 2 TRAINS STOPS DAILY AT THE SANDUSKY STATION ========================================== Capitol Limited - (14 Stops in 18 Hours) Washington, DC - Pittsburgh - Cleveland - Chicago Train Stops: Washington D.C., Rockville, Harpers Ferry, Martinsburg, Cumberland, Connellsville, Pittsburgh, Alliance, Cleveland, Elyria, Sandusky, Toledo, Waterloo, Elkhart, South Bend, Chicago Train number(s).........29 (Washington, D.C.-Chicago) - Arrival: 4:02 AM Train number(s).........30 (Chicago-Washington, D.C.) - Arrival: 12:40 AM Capitol Limited - On-board services ========================== Distance traveled: 764 miles (1,230 km) Class(es): Coach and First Seating arrangements Airline-style coach seating Sleeping arrangements Superliner Roomette (2 beds) Family Bedroom (4 beds) Superliner Bedroom (2 beds) Superliner Bedroom Suite (4 beds) Superliner Accessible Bedroom (2 beds) Catering facilities Dining car with full china service[2] Observation facilities Sightseer Lounge Car http://www.amtrak.com/capitol-limited-train ================================ Lake Shore Limited - (7 Stops in 20 Hours) New York/Boston - Albany - Chicago Train Stops: New York, Albany, Boston, Buffalo, Cleveland, Sandusky, Southbend, Chicago Distance traveled 959 miles (1,543 km) (Chicago-New York) 1,017 miles (1,637 km) (Chicago-Boston) Average journey time 20 hours (Chicago-New York) 22 hours 40 minutes (Chicago-Boston) Service frequency Daily Train number(s).........48/448.......(Chicago-New York) - Arrival: 4:12 AM Train number(s).........49/449.......(Chicago-Boston) - Arrival: 4:55 AM Lake Shore Limited On-board services ============================ Sleeping arrangements Roomettes and bedrooms Catering facilities Dining car and on-board cafe http://www.amtrak.com/lake-shore-limited-train OTHER AMTRAK FEATURES ====================== Amtrak Guest Rewards - http://tinyurl.com/AmtrakGuestRewards

It was, without any comparison, the worse experience with travel, of my adult life. On the Ohio…read moreend, Amtrak employees were completely absent. The station was locked. There were no signs, posted information, no employees to explain train traveling to those with questions, nothing. We got there, and just hoped we were in the right place. It was very nerve wracking. On the Chicago end, forget about it. The employees in the station were rude, unhelpful, arrogant and acted like everything about train travel should have been common knowledge--- "what do you mean you don't know the train starts boarding 30-45 minutes before it is scheduled to leave?" There is no information on the app, none of this is printed on the ticket-- My Aunt handed her ticket to the baggage agent and asked him to please show her where it was explained that her bags had to be checked an hour before boarding; he started reading... his response, "well, it's not clearly stated here, ma'm, but, if you go online ( he circled the website) it will explain all this information." Seriously? Does Amtrak not know they can clearly post all this information IN THE STATION? SOMEWHERE? How about posting all the cities the trains, boarding from each gate, are going to make stops at? "Gate C " Train stops at: South Bend, Indiana, Waterloo, Indiana, This town, Indiana, Toledo, Ohio Sandusky, Ohio Etc." Instead, my daughter and I got downstairs and stoped at the gate that read, "Gates, A, B, C, and D." We thought, okay, this is our line. We stood in that line for about 10 minutes before my daughter realized we were in the wrong place... again, no one in a uniform to ask, and we ran to the other gate C, only to be told by a very rude employee, "Sorry, Ma'm we just closed boarding for this train." Insert SSSSSCCCCCRRREEAAAMMMMMM, here. An image of me punching him dead in the face flashed through my mind. Never again. NEVER. We paid $74 more dollars, waited 3 more hours, and finally got on the 9:30 pm train. Where we FROZE. "Holy Icebox, Batman, we have to help these human popsicles!" Our train car was so cold, people started taking their bags down from the overhead, and putting on clothes over the clothes they were wearing PLUS their blankets. We asked a conductor about it, he said "i'll see if I can turn it down". Apparently, he meant it, because it seemed to get even colder as the night wore on. My bones hurt! It was horrible. My daughter and I were holding each other, while curled up, in our seats, for warmth. I don't know how people travel this way. Even if this was just a one-off for Amtrak, it was such a magnificently bad one, that I will never, willingly, schedule another train trip. Horse and buggy would be better. Motorcycle would be better. TRICYCLES would be better. Nothing, nothing, NOTHING, even comes close to reaching the level of sheer ineptitude and madness that Amtrak occupies. My husband's assessment, there is a reason Amtrak is going bankrupt. I don't know, maybe I'll see if there are any zeppelins heading my way, next time I want to take a trip, to Chicago.

Just came back from NYC. Everything was perfect! Our bus had a flat on our last day as we were…read morefinishing breakfast which delayed coming home later but the hotel and our tour guide were very professional with 55 or more people. We were lucky we didn't get stuck in Times Square Saturday night with the flat tire, we'd probably still be there! Our driver Al was the BEST! You should see the way he drove in Manhattan with all the traffic and pedestrians. He could maneuver our coach down a one way street between a parked catering truck and a big box truck! Russ our tour guide was fabulous as well. Very personable, informative and all around fun. Once I recover from this trip I'm going to look up another destination with this duo. Personally, I give this tour a 11/10. They went above and beyond. Thank you Al, Russ and Great Day Tours!

We used Great Day for our wedding transportation for gursts from hotel to venue and venue back to…read morehotel at the end of the reception. They were on time and were able to provide us with a large 55 passenger bus which was great to transfer a lot of people at once. In the world of wedding where anytime you put the word wedding in it the price increases by 3x, Great day was really well priced compared to any other transportation company I spoke with. They were quick to respond and flexible to changes of location as wedding plans evolved. My friends also used them and had a good experience as well. Only 1 negative was at the end of the night going back to the hotel the radio was not working so that kinda put a damper on things but lucky in today's age we have phones and played music on our phones to help keep the party rolling. I would highly recommend.

We were a group of 10 and had a blast! Our comedian was awesome! She had great jokes and tons of…read moreknowledge on the city. We were able to see all of the cool things around Cleveland. The whole tour took about an hour and a half, with a pitstop at a brewery for a bathroom/drink break. This tour is BYOB, so come prepared! Parking is easy, with a lot right next to the starting point. Highly recommend if you've never been to the city or are looking for a group activity

So worth it! Really fun time! I've lived in Cleveland my whole life and I actually saw and heard a…read morefew things I never knew. Comedian was great!

The holland trip was extremely overpriced. There were problems with the bus and the escort. I will…read morenever book a trip with this company again

Went on a bus trip to the Tulip festival with my family and it was fantastic. Bus was on time and…read moreclean. Also, the driver and escort were very nice and friendly. Wonderful experience. Have been back for more local trips to the casinos with them.

We went on a wine tour for my sister's bachelorette last weekend and we are so happy that we chose…read morethe Grape Vine Tours. Sherry was our tour guide and she was extremely knowledgeable about the area and wine, and we had so much fun. She was fantastic at taking pictures of our group at each winery, allowing us to document the experience along the way. The wineries that we visited all had a good variety of wine tastings, including different whites, reds, and mocktails for the ladies that were not able to drink. The people who served us at the wineries were very friendly and knowledgeable. The wine tour that we booked included a lunch and they were able to accommodate our dietary restrictions. We had such a wonderful time I would definitely recommend the Grape Vine Tours! Thank you Sherry and Peter!

My sister and I had a wonderful wine experience using Grapevine tours, especially with Sherry…read more Sherry was extremely knowledgeable about the wineries, the area and just the overall experience. This is my fourth tour with Grapevine and you can always expect a professional well planned tour. The lunch provided at all the wineries have been 5 star that are well paired with the wineries at each winery. Expect top level of service whether you are a group of 2 or 8. Thank you for a great day of wine tasting.

Staff was SO friendly, helpful, and accommodating. My son wanted to stay and "ghost hunt" and they…read morewere the best: helped us with choices of rooms, a great guide, etc. And when he got too scared and we had to leave (lol) they were so kind, trying to figure out how to make the night better for him. Highly recommend for the staff alone. And you have to see the place yourself: the spook factor does not disappoint!

We too the Christmas tour of the Franklin Castle. It had been on my list of things to do for some…read moretime. The tour guide was very knowledgeable and seemed very invested in the history of the castle. Oh! My! The castle is rich in history. My guess is you could take three different tours and learn something new from each one. We were only allowed to take photos of the first floor. The other floors had Air BnB rooms. Everything from the paranormal phenomena to the tunnels from the carriage house to Lake Erie were fascinating.

If you are like me and know very little about the Amish in our country, this is the way to learn so…read moremuch about the history and current lifestyle. Rich, the owner/operator was excellent in his narration of the Amish. His parents were Amish but left the community before he was born. He went over some "rules" about how to show respect to the Amish such as don't take any pictures without asking first. During our three-hour tour, we were able to see the beautiful countryside, farms, and homes, staying off the main roads is the only way to see just how awesome this area is! We made three stops in the Amish-owned and operated stores and workshops. The Amish that we met were very friendly and enjoyed showing us their great businesses. I learned so much about the Amish today and have more respect for their culture. Please consider taking one of the number of tours that Rich offers. I wish I had found his website earlier as I would have loved having dinner with the Amish and learning more about them! Please do keep in mind that the Amish may or may not take credit cards! It is best to have cash! Also, their stores, etc, are not open on Sundays!

There were five of us on our 2-hour tour with Richard Troyer. What a treat he is! So…read moreknowledgeable and friendly, and he readily answered our many questions. He gave us a choice of what we wanted to see, and he also gave us many ideas for places to visit and to dine afterwards. Our 6-year-old granddaughter was with us, which is why we chose a shorter tour, but he was so nice and accommodating with her that I'm sure she would have liked to spend another hour seeing the sights. I have been to the area countless times in the past decades, but I learned so much more about the culture than I had ever known before. We will definitely repeat the experience, as he has a varied selection of tours.