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    Services - Firemans Services

    Electric inspection

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    4 months ago

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    28 days ago

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    4 months ago

    Fast service, and did a solid, quality job! Submitted the inquiry in the morning and he arrived in the afternoon and resolved the issue.

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    Gentech

    Gentech

    (13 reviews)

    Crazy bad service. After having the secretary text and let me know they were coming, I noticed the…read moretext had the wrong address. I called and they rescheduled. The day of the service I called and asked if they would be coming as there was a windy snow storm happening, they said they would. The tech showed up, sat in his truck for at least a half hour, didn't bother to check in with me and did his work and left. Well the storm knocked out the power and our generator that was serviced didn't start and left us in the dark with no well water or heat. I called Gentech and was told I needed a new control board and they would get me a quote. I asked they why I wasn't informed the generator had major problems since I had stayed home to meet their tech , they didn't have an answer for that. I told them the generator was working 2 days before when we lost power, they agreed to send a tech. The tech came, this time I went out and watched him work. I told the tech I thought it was the battery cable as the noise when it tried to start made the ticking sound a car does when the battery is dead. The tech cleaned the battery terminal and the generator started. Needless to say I was pretty upset as the office had told me the generator needed a new control panel and I felt they were trying to cheat me out of at least a couple of thousand dollars. I placed two follow up calls to speak with the owner, I never received a call. Today a tech showed up out of the blue, I told him to get off my property and called the office, expressed my frustration about them trying to rip me off and fired them. The last service a few months ago, the tech forgot to flip the switch back to automatic and we lost power , luckily my electrical contractor told me to check all of the switches and I was able to get it started myself. I'm a retired homebuilder and bought many generators thru my electrical contractor from this company along with the service contracts. I have had many complaints about them but was assured by my electrical contractor they were fine. Advise; stay away and find another company to service your generator equipment.

    In my opinion STAY AWAY from Gentech operating out of New Windsor, NY. They "repaired" my…read moregenerator for $595 and then I paid $363 shortly thereafter for annual maintenance, thinking I'm done. But they now claim that, even immediately after the repair and maintenance, I still need to pay another $1394 in repairs in order for the generator to work. When I called to question this, the person was quite rude. In my opinion this company is dishonest and not trustworthy.

    Illumigen - From dim to dazzling. This kitchen now shines with upgraded lighting that adds both style and utility.

    Illumigen

    (2 reviews)

    The technician who came out was a pleasure to work with and very professional, but the way this…read morecompany is run left me extremely disappointed. The boss himself was unprofessional in how he handled communication, and instead of providing clear answers, I was met with excuses, delays, and attitude. After being rescheduled and strung along, I completely lost my patience. For something as important as an EV charger install, I expected better organization and accountability. Unfortunately, while the technician did his job well, the company's leadership and overall customer service were unprofessional and left me with a very bad experience.

    As poor a customer service experience as you could ever expect. They are not timely with their…read morereplies. And when they do finally contact you, they do not provide answers anyone would be looking for. We have been waiting for weeks to get a simple site visit for a home charging station installation. Apparently only one person in their company can perform this service. So they told us it would not happen for two weeks since he had "a conference" to go to. We were then rescheduled for an appointment yesterday. And in the lead-up, we received endless texts asking us to confirm this date and time. But alas, the day before this new appointment date, we were asked to reschedule yet again. But it was only for one day later so we bit our tongue. Now this morning we received yet another message using the same excuse they initially trotted out. That the owner was stuck traveling back from a conference and that we would need to look at times next week. So if you are looking for a company that plays games and gives you the run around? Then Absolute Trash is the partner you are looking for. But if you are looking to actually get services performed? Then stay away from these clowns. Far away.

    Firemans Services - electricians - Updated July 2026

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