Knowledgeable and able to fix our 2nd oven. Also reasonably priced for their service. Would…read moredefinitely recommend and will use them again if needed.

Mr. Powell and his family have been providing outstanding heating & air-conditioning service to my…read morefamily and our home for many years. They always answer my calls immediately, (even on weekends and holidays!) We have called them many times when our air-conditioner was not working or when we needed work done on our fireplace...each time we were contacted immediately and scheduled for service. Mr. Powell and his outstanding crew are always very professional, timely, and have a great sense of humor! They always answer all my questions and are very fair with pricing and work. Powell's Appliance & LP Gas Repair Service has taken care of our family for many years, very highly recommended! Have a great Holiday Season Mr. Powell! All the best to you and yours. Thanks again!

Timely, professional and fair pricing. I couldn't be more pleased with the job they did.read more

This business put up a wall for my mother. The wall looks gorgeous and the work was completed on…read moreschedule. The workmen were very considerate. They cleaned the site up well. We are very pleased with their work.

Keith is a DEDICATED and Rare Gem in this Art of Chimeny Repair. As a Realtor he has ALWAYS taken…read moreEXCELLENT care of my clients and he has personally repaired my Chimney!!!! I wish I could give him 10 Stars.....He has done work for me for over 14 YEARS......

Less than satisfied with services provided. Needed an initial inspection following home purchase…read more Setting appointment was easy. Rep showed 40 minutes early without notice. Inspection amounted to cell phone light being shinned into firebox, nothing more. My guess is that this guy never takes his ladder off the van.

Hired this company to do a chimney sweep and move out inspection. Decided to go with this company…read morebecause the fee was almost half of all other companies in Jacksonville, and my husband and I are moving out of state in two weeks, and they could get the job done before then.. The employee who picked up the phone was rude and would talk over both my husband and I, every time we called, on multiple locations. I was able to ignore this and continue on with business though. Had the cleaning and inspection scheduled for Friday at 2pm. The guy never showed up or bothered calling... finally he called back on Saturday and the phone was really choppy, so we couldn't reschedule. On Monday, I was sitting in a chair (which happens to be located at my front door) and a white van pulls up and parks in my driveway. The van was advertising a tile and grout removal company, and since I hadn't called one for services I watched the van extra carefully. I looked down for a moment, and when I looked back up the van was backing out and had parked in the street in front of my house. He stayed there for less than a minute, and left. Next thing I know my husband calls me, and tells me the chimney sweep guy came by and that he says he 'knocked, but I didn't answer'. Look, if the company had something else to do at that time, they could've just called and rescheduled vice pulling this deceiving stunt. No one likes companies who lie!! He came back hours later and decided he was going to park on my grass, and pulled RIGHT up to the front door. ARE YOU KIDDING ME????? Some people may not be anal about their grass - but we are trying to rent our house out, and we sure as hell don't need this company destroying our property!!! When we asked him to move his van he seemed dumbfounded. REALLY? I didn't even trust this guy to be our house without supervision - I've never had this problem with any other company. When he finally finished the job (only took a few minutes) everything was fine. I just wanted him out!

I would say we had a rocky start. He was originally hired to inspect my chimney and when it was…read moretime to do the inspection, something came up multiple times. I end up moving out of state and trusting he would do the job, so I left the key with a neighbor. While waiting for him to inspect the chimney, the cleaning company flaked out on me. I can say in the end this company did save the day. They may not be on time, all the time however Chris said if he gives you his word, he will do it. His company end up doing my entire move out clean, carpets, and chimney inspection. I passed the first time. The only reason I'm giving 4 starts is due to the fact of punctuality and some business practices I don't agree with. But his work is above average.

I hate giving a bad review but I don't think this place is concerned about their business…read more Asked to pay the annual fee multiple times and they never called back. No issue now for I sent in a check to cover that. I did want to continue service and I understand the economy and Covid has its impact, however, I spoke directly to the person who stated he would come out on a given two day window to exchange my bottle and he never showed. Asked again - never showed. Cancelled service asked for the tank to picked up - never showed. Please get your act together and follow through with what you promise. Sorry this is a bad review yet it is warranted.

Good communication from start to finish of my DIY install…read more Came to my home, accessed the job, gave me tips and advice on my specific LP installation along with the different piping products available on the market. Tank delivery and set up went flawless, propane delivery's are on a set schedule that I can adjust to my specific needs. All interactions with company personnel were friendly and professional. Owner showed up at my home to oversee tank installation, answered my questions. Customer service at its finest! FYI - Can hire them to install the LP piping for you.

Customer for life! Bobby and Tyler went above and beyond to make sure that we were not only set up…read morequickly, cleanly and efficiently but also took the time to answer all our questions and concerns, while working with us with regard to setting up our appointments and explaining the maintenance process. Bobby and Tyler are the dream team!!!

After weeks of searching for someone who would come out and do new install at our business for a…read moregas water heater, we found Jones. First impression was Brenda and Gabe who were very courteous on the phone. They quoted and found time on their schedule to have the installers come out the next day to set a new tank. Bobby and Tyler, I have to give 10 stars. They were professional, informative, and friendly. We had an existing line that needed pressure test and fixing to bring up to code. They came immediately while in the area to look at the work. As soon as the town gave permission, they came and finished the job within hours. Definitely recommend this family business for propane needs.