They go above and beyond . On time and able to accommodate my work schedule…read more Took the time to explain things .

Wanted to have my fireplace and chimney checked out before using this winter. Mark was right on…read moretime and showed me how to make sure the damper was working properly. It was actually off track. He also fixed my door frame that was loose. That was just the inside,he cleaned all the vines that had grown up to the top . I couldn't have been more pleased with the service. Now all I need is some good wood and some campfire roasting forks.

I had my first Chimney Sweeping experience this morning with Jacksonville Chimney Sweeps…read more I had called them based on various reviews I had seen on other sites- it took about two days for the wife to return my call, but she was exceptionally apologetic, explaining how busy they have been and how she doesn't like to call people later in the evening. She was sweet and explained how I could check her husbands credentials online and even gave me an estimate over the phone based on my description of our fireplace. The fall seems like their busy season, so if you are able to be patient and recognize this is a husband/wife duo doing everything, it's well worth it in the end. When the guy (I THINK his name is Peter) arrived (on time), he went straight to work, but was friendly and approachable. He stayed for about an hour, giving me the do's and don'ts of fire starting, product buying and safety measures. He really knows his stuff and I didn't feel like he was (pardon the expression) blowing smoke up my a$$. He ended up charging me quite a bit less because our chute was clean and only needed to be inspected for safety. He also found a little lizard up there and sent him to safety outside. Based on their friendliness, promptness, cost and knowledge, I wouldn't hesitate to recommend this company to others. Hopefully they have the same positive experience.

I only gave one star because I had to give something. I scheduled an inspection of my fireplace and…read morehad to drive an hour to meet him at my new home and no one showed up or called me. I called like five times only to get a voice mail about cleaning Santa's chimney. I left a message and never heard a word back. I needed this inspection last minute to close on my home and he pushed it further back due to having to find someone else. This company is not worth your valuable time......He was the only one I could find that wasn't to busy to get it done the next day. I totally understand why now...:(

They did an amazing job and were very honest and helpful!!! If you are looking for someone you can…read moretrust to do you right, and that is very knowledgeable, All-in One Chimney Sweeps is who you want. I was planning on having my chimney swept after an inspection that I had them do, and they explained they would gladly do it if I really wanted them to, but that my chimney looked very clean and I would be waisting the extra money. He said he knew times were tough and didn't want me to spend money unnecessarily. I really appreciate the honesty, and the fact that they were very helpful. We will be referring all of our friends, family, and neighbors to them!

Fabulous job. Loved working with them. The work was done on time, on budget and was done…read moremeticulously. Aside from cleaning, they needed to repair mortar in fireplace and chimney. I am so glad they did that. No leaks from Dorian, thank goodness. They also ordered a custom chimney cap (it's an older house, so it's not standard). And, they even did extra mortaring to the chimney. Will always use them. Fantastic job done by wonderful folks.

In reality, 0 stars. Dude guaranteed me I would pass my move-out inspection. I didn't. Had to turn…read morein let's so I lost like $400 for my property manager to fix it themselves. Dude promised he would make it right. Didn't. Just took my money and ran. Now he's unresponsive. He will play the "old man" card. Business downright just sucks.

I don't know where to start. I wish I could give negative 3 stars, these guys owe me stars Haha,…read morebut seriously. I hired them when I PCSed and paid upfront. HUGE MISTAKE! I had to continuously call every day to get them to do their job and back their "pass inspection garauntee". The owner is irresponsible and unprofessional. After I hired him and told my realtor, she was pissed to say the least. She'd delt with them in the past and knew the headache that was ahead. They charged us an extra $25 and didn't tell us or explain it, they took 2 weeks to do a 1 day job. And even after they finished, they took another week to drop off they key so the inspection could be done. All the while I'm still paying rent and utilities. Not only did they never apologize or compensate for the delay, the guy actually tried to justify the wrong that that were causing on a daily basis. I broke my window and got a replacement for it. They actually TOOK MY NEW WINDOW AND REPLACED IT WITH AN OLD DIRTY PIECE OF CRAP! I hope this guy realizes how luckey he is to own a legit business and overcomes his flaws to become great. They have the potential. But as it stands, he's a terrible leader and as a result has an incompetent crew. Save yourself the grey hairs, DO NOT give "his master's" your money.

I received an advertisement in the mail and it looked like a very professional company. I called to…read moremake an appointment and Allison was very friendly. She said she would see if they could give me a phone estimate and somebody would call me back. Nobody called so I called them back the next day. Allison answered and told me that they couldn't do the phone estimate somebody would come by later today. Nobody did so I called back and Allison told me she would have the field manager give me a call. I said never mind I will go with somebody else. Allison was very nice the whole time, but apparently they don't need my business or at least they didn't act like it.

From the owner: Specializing in: - Dryer Vent Cleaning…read more- Gutters & Downspouts Cleaning - Chimney Cleaning - Pressure Washing Equipment & Services - Window Cleaning - Power Washing - House Washing - Cleaning Contractors

Jennifer Mabe out of the Winston Salem office went above and beyond to be sure our dream came true!…read moreShe was knowledgeable, communicative, organized, and very professional. Highly recommend!!

If I could give a no star I would. I worked with a realtor from this company back in march and it…read morewas the worst ever she didn't give a damn I had to be calling her 5-6 times before she answers or even text her all the stuff that was supposed to get done to the house that we wanted the seller to take care of she said she should write it up and send to the seller and she didn't after closing I tried to reach out she literally blocked my number I went and emailed her she didn't respond. Now I called the company and what did they do literally nth talking bout oh most ppl would just be happy we called so they could voice their concerns like ok how's that gonna help me because now I'm the one that's gonna have to pay to fix the issues in the house because the realtor was useless honestly ubbelievabel ill deff tell all my army buddies in this area to stay clear of this company sorry ass employees that give zero crap about ppl