We noticed a leak in our upstairs unit. We called over 10 other businesses, but either no one…read moreanswered or they had no availability until the following week. I decided to give Humphrey a call despite the reviews, and I am beyond impressed! When I called to inquire about service, the techs arrived in less than 20 minutes at my door. The customer service agent was kind, clear, and helpful. The techs were mindful of our home as it was pouring rain outside, and they wanted to ensure they didn't track all the extra water and dirt from outside. Which was greatly appreciated and just an additional plus to their service! They troubleshooted everything, found the issue, and addressed it immediately. They explained everything they were doing and took pictures and videos, which are all documented in our home's file with their company for reference at a later date. The issue was resolved, and we appreciated their quick response to our urgent need. We will be using them again and will recommend them to friends and family.

I started their program to come out twice a year to service my ac. Today was the first day. I can't…read morecomplain about the price. It's cheaper than many I called. The tech named Jimmy came out. He did more than I've seen anyone do. He also took his time, was informative, and friendly. Jimmy was also very organized which you don't see much anymore. I feel I've made the right choice with these guys and gals.

Hired post Hurricane Florence- wanted an established local company to do roof and fascia damaged…read more Numerous issues after they got the deposit. One - their two week estimate to start job went to 4 weeks. They show up one day unannounced. They "complete" the job in one day but leave parts undone and didn't notice they left trash stacked on the side of the roof. They left it that way for over a week or more- texts and phone calls went unresolved. Horrible communication internally between Dave (owner) and work crew. Office staff screwed up the invoice. Workers tear off fascia then only to knock on my door realizing they can't even match it?!? I can just keep going.... Hope to god what they did isn't as unprofessional as the work on the roof-I worry the roofing done was rushed. Facebook name is an alter ego- but the company will know who this review is I think or maybe I'm just one of many post Florence customers disappointed in their rush for cash.

David and his team were fantastic to work with. He provided me with the best quote for a new metal…read moreroof, beating the three other quotes I received by a long shot. Work on our roof was started and completed on time. Every interaction we had with the roofing crew was both friendly and professional. Over a year after it was installed, I'm still 100% satisfied with my new roof and the installation provided by David and his team. We constantly recommend them to our friends and neighbors and would highly recommend them to you!

Mike went above and beyond to accommodate my schedule and did a great job on all accounts. He is…read moreyour guy!

These guys are TOP NOTCH...the best of the best! They have always been able to get to us very…read morequickly and they are AMAZING at getting out stains (yes, they even got red nail polish out of berber carpet) and fixing problem areas. We have a Rug Doctor so we clean the carpets ourselves pretty regularly, but one visit from Bryant's left us with carpet looking 100% cleaner than it started! I would highly recommend Bryant's Carpet Pro to anyone--and HAVE recommended them to many people in the past and everyone has always been extremely satisfied!

We had another great experience with Edwards & Edwards Heating and Air!…read more I called about a week ago right at closing time. When he started saying, "I can't get to you until..." I was preparing myself to hear "next week," but instead he said, "in the morning!" Considering I was calling at closing time, I was more than happy with that. The tech came out the next morning and was honest about our 17-year-old unit. The repair just wasn't cost-effective, and he explained everything without any pressure. The owner called us back that afternoon with a quote, and we decided to move forward with replacing the system. The installation crew was fantastic. They were polite, efficient, personable, and took the time to explain everything before they left. They were also great with our dogs, even though I tried my best to keep our "helpers" from supervising the job. Their pricing was more than reasonable and I really appreciated that they didn't try to sell us things we didn't need or take advantage of the situation. It's refreshing to find an honest, knowledgeable company that truly puts their customers first. I highly recommend them!

We called Edwards when our AC died during 106 heat index. They came out promptly and quickly…read morediagnosed and fixed the problem. We used them once more for a repair and then for a replacement of our HVAC system. Employees were always very professional and explained everything that they were going to do before doing it. They also have the best prices in the area that I was able to find.

We had a toilet in one of our Bathrooms that had not been flushing right, for some time. It was…read moreextremely frustrating, especially as that was the bathroom used when guests, friends and family members came to our home. Two workers arrived, and began working right away. I was totally surprised to learn the Plumber was the young woman as I had NEVER utilized a woman Plumber before. I cannot praise her enough. She did an outstanding job, she was totally focused on fixing the toilet and we are finally able to flush the toilet without any problems. I would absolutely use Paradise Plumbing again, they performed an amazing service, and I especially hope they would again send this awesome female Plumber. Thank you Paradise Plumbing!

Requested to repair main sewer line. Gave estimate, arrived on time, repaired in timely manner…read more Professional communication

Few months after the storm finally decided to get my roof done. Picked up the phone and called…read moreStormPros and difinitely made a great decision. Elizabeth and Gabriel were there from day one getting the job done. Received estimates from multiple sources but StormPros were the most affordable with quality work and great company to do business with. Difinitely recommend StormPros!

I was was late to the race filing a claim for my Insurance regarding any damage done by Hurricane…read moreFlorence. I was unable to get on the roof and do a inspection after the hurricane his due to I had a liver transplant back in the summer. By the time I did file a claim just 2 weeks ago all the good local roofing company's was booked out like 8 months. I had a few estimates from a few very new people I guess saw a opportunity to make a buck and I saw a lot of red flags and they was too high. Clearly charging way above prices. Then I found Storm Pro's. New to the area yes but I did my homework and I went with them. Elizabeth, Gabriel, Alfredo and the crew did me right! They went above and beyond. Their prices are spot on and you really really get your moneys worth. I am a self employed ceramic tile installer for over 30 years here in New Bern 10 years. I do custom work with no call backs. I know how to spot slim shady and these people are not that. I know what it takes to do the job done right, how they work as a team and their professional approach shines. Hire them you will not be sorry. Scott Felts

I highly recommend! I called to get my house and patio pressure washed, Jimmy practically came the…read moresame day!! (Would've if I was available) Not only did he do an amazing job cleaning and treating my home, he moved all the furniture and put it back himself! I will most definitely use his services again.

I've finally removed the Sawmill Fencing sign because it's clear you don't plan on honoring your…read moreoverpriced and subpar work. I kept the sign up for a while to showcase the poor quality, but after hiring someone who truly knows how to build fences to correct your mistakes, I refuse to promote their craftsmanship by keeping your sign up any longer.

Times are hard and people are short on cash Mike understands that and is willing to work to get you…read morethe best job and pricing available. His crew is very professional, quick, and reliable. They know their work and stand behind it, it's reassuring that if something doesn't look or feel right they will let you know and give advice. I had them come out and repair my dry rotting front porch that had been badly put together the first time years ago. Even though thats not their specialty they came out built it according to how I wanted and was done in a day. I will absolutely call them again for wood work of any kind. A very down to earth company with a bunch of down to earth, commonsense oriented, reliable people. Definitely what this town and your wallet needs