I honestly have never had better service with my laptop! Wyman was extremely helpful with…read moreeverything. In the hour that I was there, he helped me to problem solve the issue with my laptop. He didn't just help with the issue that I had brought my laptop in for, he even helped with the updating my laptop. Even though my laptop was 10 years old, Wyman was able to help me. He was so nice and if I ever have issues in the future I will definitely be coming back here.

Wyman is my hero! He was fast, knowledgeable and kind and I'm so happy to have found him! I know…read morenothing about computers and he took care of an issue fast and had our business up and running like brand new.

I personally visited this office at 9509 US-42, Suite 204 in Prospect, KY on Friday December 6,…read more2024. I was surprised to find a vacant office space and locked door. A business neighbor in the building reported that the Company had been evicted from the building. Accordingly, while I have given only one star in order to be able to post a comment on YELP, this is not actually a genuine rating, just a comment on the Company based upon my personal visit at its posted location on YELP. There was no indication on the door that the company is still in business at some other location. We just don't know. Thanks!

Steve is the man. Great to have him right down the street for tech emergencies…read more I was having computer issues and consider myself a pretty tech savvy guy. Steve solved it in and his rates are super competitive for his skill set. Recently, my wife's business hard drive stopped working which had a ton of important data. It was a no brainer going to Steve. He worked with her and got all the data recovered. Recommend him to everyone. I plan on using Steve next time I have computer trouble or purchasing a new PC.

This is a home based company. Owner will claim I have dealt with him personally and not his…read morecompany, that is to be determined, he communicated with me using the phone associated with the company which is a one man operation and i provided services to the headquarters of the little company. Why doesn't he want people to know who he is? Regardless I feel like owner Jeff Slyn represents the company and he is not easy to deal with, he will change appointments without communication and isn't very honest and just very "shady" to deal with. I was considering using his business for my other business but thankfully I was able to see who Jeff is.

From the owner: We are Louisville's longest running PC dealer, networking and service/support center, 7 days a week…read moresince 1985! We work primarily with home users, home businesses and small business. SLYN Systems has had an A+ Better Business Bureau rating for many years. Our service rate is $80 an hour and we give free telephone support for life on any PC ever purchased from us! Even free initial support for non-clients.

Vivid worked with our builder on our house. Yes the builder was a nightmare but it's not our fault…read more We had to deal with him as well. However, we have been trying to reach Bob for over a month and no response, not to phone calls, texts, or emails. Apparently he installed in our house long range internet devices (3 of them) and used a controller he brought with him to connect them. Now our Internet IP has changed and they no longer can connect leaving us with no internet in areas of the house. When we called an external company to help us, we had to pay several of hundreds of dollars to get one of them to work by replacing it with a new one. We have 2 more to go. They can't be accessed because he has control over them. To buy new ones will cost us $259 per piece. This situation is very frustrating and costly where he could probably help us to fix this. We offered him money in one of the emails that we send him to help us fix this. Still nothing. DO NOT USE THEM!!! This is an unkind act!

We have had Bob and his staff at Vivid do a couple of jobs for us, ranging from installing home…read moresecurity systems to upgrading my HT system. He and his team have always been punctual, professional and very knowledgeable and organized during the process. I find Bob to be a very pleasant and down to earth business owner who takes great pride in delivering value and quality technical service. I would not use anyone else for my technical needs. Highly recommend!

Ben did a great job. Very responsive and a high quality of work. I will call on Ben for future…read moreprojects.

Called left message regarding a job I have. Never responded…read moreback. At least they could return call and say they couldn't or not interested.

Terrible service. I had liquid damage to my laptop and even though I had done everything I could on…read moremy end to dry it out (turned it over, kept it turned off, brought it to the shop as soon as possible), they had no idea how to deal with it but neglected to inform me of that. They kept it at the store for two days without working on it or trying to dry it out or clean it, by which time the logic board had corrosion damage. They also tried to turn it on without first cleaning it, which I am sure made the damage worse- laptops shut off automatically when they sense a spill and turning them back on is the worst thing you can do without cleaning and drying them first. They then charged me a $35 fee to tell me that the laptop "wouldn't start". Well, obviously not. Stay away.

We have used this company for all of our networking needs. They are easy to work with and very…read moreknowledgeable. Highly recommend!!