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    Firestone Complete Auto Care

    2.1 (56 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    If I could put 0 starts I would. It has been a week today that Firestone has damaged my truck. I brought it in last Wednesday for new brakes, pads, alignment, and overall checkup. I picked it up later that day and, on my way, home I felt a tugging and squeaking while driving it. I had 3 morning appointments the next day. As soon as I headed to my first appointment, I heard the loudest grinding along with the squeaking sound, only much louder, loud enough that every car I passed looked concerned. As I pulled in to get gas the owner came over to me and said you seriously need new pads, it's like metal on metal. I asked a friend who works with cars to take a look at it and he said that I did not have any brake pads, and that metal was just rubbing against metal. It took 3 phone calls to Firestone and dealing with Charlie, who continued to state that they did not have any openings for the next few days, but if I brought it in first thing Saturday morning that they would try to check what was going on. After my last appointment I brought my truck back and asked them to look at it, which they did, called me 15 minutes before they closed to come pick it and if I couldn't make it by 7:00 then I would have to pick it up in the morning. When I asked them what happened they said that they had used low-quality pads on my truck, which a lie as there were no pads. Once I got it home, my husband looked at it and realized that the rotor had been cracked, which is due to extreme heat if the metal rubs against the caliber that has no pads,or is seriously worn down. I have been without my truck for 5 days, I've called the store, I've emailed corporate and I've emailed the district area manager and still no help.

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    12 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    10 years ago

    They do a nice job here for basics like a tire rotation. Always fit you in and get you in and out quickly.

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    12 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Almost 4:30PM on Sunday evening, got warnings on tire pressure.

    Mentioned in 4 reviews

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    Firestone Complete Auto Care - tires - Updated September 2026

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