Always get my tires rotated here. Highly recommend Cory! He is super nice and made sure I had…read moreeverything I needed.

I needed an oil change. It was very convenient. I pulled into a bay, and the service person changed…read morethe oil, checked my filters, replaced my windshield wipers, checked that all of my lights were working, etc. It's expensive. You pay for the convenience. But it had been years since I handled this stuff on my own, so it was worth it to me. I now have a record of what has been done and when going forward.

I wish I could rate this at zero stars. this place is full of CROOKS. a friend of ours took their…read morecar here to just tell them what was wrong with it. when my friends went to pick it up, they ended up doing all this work to it which cost $1,000. my friend wasn't counting on that, didn't have the money and he had to work that evening. they told him he could rent a car and refused to give his car back. they are CROOKS and immoral. Shame on them.

Had a flat in the way in for Christmas. Called around and found a place that would be open next day…read moreclose to my parents house. Got up early and was in by 8:15am. Told them about the tire and they took a look and said "We'll take care of you" and they did. Awesome the were opened the AM of Christmas Eve (they close at 11am) so I could get this taken care of. No coffee or waiting area but seems like a good little shop. I was in and out for this job in 30-45 mins. Perfect for this tire repair service that I needed. Patched tire, not plugged, and mounted it back on for $15 for my type of car. Would use them again.

Went to this local Valvoline on September 16th. Had not even reach 6,000 miles. During that time I…read morehad to get four "top offs" of 3 quarts of oil. My KIA requires 5.1 quarts. That is a total of 17.1 quarts of oil. After the last "top off" on November 28th I asked them to check for any leaks. Instead the manager Iziak just filled my vehicle with some type of oil. My vehicle takes the full synthetic 5w20. Then he had me drive off. After 564 miles my engine blew. KIA sorento engines have a recall on them from 2012 - 2017. That is why I bought the vehicle. But when the KIA dealership did their investigation they noticed that the engine was seized. The dip stick was not registering any oil. Then they lifted on the rack. Removed the under carriage panel and found the OIL PAN PLUG WAS NOT IN THE OIL PAN. So when I asked for them to check the engine for a leak, I expected that they would check. Instead I was given excuses that they did not know how the plug would fall out, BUT THEY WOULD NOT TAKE ANY RESPONSIBILITY. They blamed KIA and the dealership. KIA nor the dealership had anything to gain. KIA did not even know that Valvoline did the oil change. Not even that but KIA had other KIA Sorento getting engine replacements. My vehicle was NOT singled out by the dealership to blame the oil change. Lastly, I was told by Valvoline Corporate that the store or regional manager would physically go out and conduct their investigation within 2 business days. It's now 6 business days later and they NEVER looked at the vehicle. They just made an arbitrary decision that it was not their store. So, did they really check the oil plug ? Not in the amount of time I was there. I even got out of the vehicle on one of the occasions and no one ever removed the panel. They just filled it up, and blamed KIA for excessive oil burn. 17.1 quarts ??? I don't think so. What oil did they put in, since I know where the synthetic oil I get is kept on the back wall and not the oil "hose" they used ? TAKE RESPONSIBILITY AND REPLACE MY ENGINE, AND PAY FOR MY TOWING AND RENTAL CAR !! Sadly I took it to them because I believed they had integrity. NO THEY DON'T *** You state you "completed" the investigation. You did not even go to the dealership to check the vehicle. You say it's been "resolved" . How ?? I received no denial letter. All I have heard is that there are "red flags". What are the "red flags".

Used to be a great place. They have a new crew that' doesn't know how to work together. Waited an…read morehour behind one car while other line came and went. Won't be back.

I have no concerns using Mohr's for my truck and horse trailer service. Staff is helpful and…read moreknowledgeable.

Took my van to an oil change place. They noticed oil on top of my PS pump and suggested I get it…read morechecked. Went to MTF to have it checked. Received an estimate for over 800$. Went to a dealership for another estimate. Nothing wrong. Was oil residue from the oil change. Last year was charged over 700$ for rear brakes. Now wondering if that was a lie also. Never again.

By far the worst experience I've had at any tire shop. Went in to get a tire patched and they told…read moreme I would be in and out in 90 minutes. After 90 minutes they finally took my car back. After 20 minutes of watching the tech on my dash cam just continue to stuff his face instead of work. Meaning after almost 2 hours I was still gonna have to wait for them to do the actual work. I finally told them to give me my keys and left. I've taken cars there for years but I will never be going back there again. Clearly they have lost their work ethic.

counter help needs to improve on thair people skills, very rude and make it seem like they don't…read morewant to help you with your car...high prices and very slow service to do the work needed . bought 5 sets of tires and lots of other repairs....TIME TO MOVE ON...See ya.. C Adam Toney

Made a 9:00 a.m. appointment on a Saturday. It took longer than expected, but overall it was a…read moredecent experience. I went in because our Jeep Patriot was making a squeaky noise when backing up. They ended up replacing the rotors, brake pads, etc.--$2,000+ and about 7.5 hours later, it was finished. The drive home was fine, but by Monday morning the squeak was still there. I called NTB, and they had me bring it back the next day. After waiting about 30-40 minutes, two mechanics checked everything over and said it all looked good, at least from a safety standpoint. We stopped using the emergency/parking brake, and the noise went away immediately. At this point, I'm guessing it's just an older Jeep thing and occasional noises are "normal."

Fast, friendly, knowledgeable We needed a new belt, battery…read moreand alternator. We were towed there and they were recommended by the tow company. I thought I'd pick up our truck in a couple of days, wrong. It was in hours. Im very impressed.

The window motor on my car is broken and these people gave me an estimate for the part of over $400…read moreand a rear wiper blade for $37. Last summer I ordered all three blades for $20. Today I ordered the window motor and assembly for $47. They are the WORST. Altogether the quote came to around $700. Now tell me how a part is TEN TIMES what I found it for NEW in about 15 minutes online. That is ridiculous.

This place is garbage took my truck to get grinding noise fixed they replaced the serpentine belt…read moretwo days later it's doing the same thing and truck started shutting off by itself. Took it back for repairs and they had my truck for almost a week and wouldn't answer their phone and didn't do any repairs, just said they drove it around and couldn't find a problem when I finally was able to reach them. Now I have a truck with the same problem after a week, waste of time and money!

I reached out to Roger about some trouble with my 2019 Nissan Rogue. It was making some mysterious…read morehumming sound that I couldn't figure where it was coming from. This problem was so mysterious that neither Roger nor I could even lateralize the problem at first. But this is where Roger was different. He wouldn't quit. He wouldn't give up. This mechanic worked on my vehicle for hours trying to figure it out and kept me involved in each step of the process. It was his resilience and determination that was truly amazing. And he did not even charge me for the extra time involved. I was shocked but his answer made me realize just what kind of mechanic Roger was. He said that he just loved cars. They way he works and the passion he puts behind any car he works on proves just how much he means that. His prices are far too reasonable for the work he puts into the vehicle. He is beyond knowledgeable and efficient with his work. Roger is the mechanic I will come back to whenever my car needs any sort of servicing because with Roger, I know the job will be done with the utmost level of care. You can't ask for more than that from your mechanic.

I told him what was wrong with my vehicle and he said that my battery was "sh*t." Then, he came to…read morelook at it after I replaced the battery, and said he would replace the alternator for $85 if I had the part. I asked him to fix the battery sensor and the alternator. I had both parts. He charged me $230. Refused to take less even though I was willing to give him $200, and it shouldn't have cost even that much.