1. Firestone Complete Auto Care

1. Firestone Complete Auto Care

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California, MD

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Firestone Complete Auto Care

5.0 (1 review)
Open • 7:00 am - 7:00 pm
Updated 3 months ago

Services - Firestone Complete Auto Care

Tire Pressure Monitoring System repair

Firestone Complete Auto Care Photos

Recommended Reviews - Firestone Complete Auto Care

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3 months ago

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DADS Garage

DADS Garage

4.6
(17 reviews)

Super honest, capable and quick. They also recommended a motorcycle shop nearby for me.read more

I brought my truck to Dad's Garage in Owings for three relatively straightforward items:…read more * TPMS sensor programming * Tire balancing * Diagnosing an emergency brake-related clunking noise under load I had an 8:00 AM appointment scheduled well in advance, yet after TWO full days, the truck sat untouched until around 2:00 PM on the second day. This was a job that realistically should have taken a couple of hours. The TPMS issue was never resolved. Initially, I was told the sensors had been programmed correctly and that the warning lights were caused by incorrect tire pressure -- one of the most ignorant explanations I've ever heard from a mechanic. The reality was simple: the inner rear TPMS sensors were never programmed at all, which was the entire reason the truck was brought in. They eventually admitted that after the fact. Next was the wheel balancing. My truck has custom powder-coated wheels. Instead of using stick-on weights like the factory setup already had, they installed hammer-on steel weights on the OUTER edge of the rims, damaging the powder coating in the process. Any competent shop should have immediately recognized the proper balancing method after removing the existing stick-on weights. As for the emergency brake concern, they never properly diagnosed it. I specifically brought the truck in for a loud noise under load -- not the normal sound of the electronic parking brake actuator engaging. They dismissed the issue without ever meaningfully reproducing or testing the concern. To top it all off, they broke a wheel stud using an impact gun on the lug nuts rather than properly torquing them as a qualified mechanic should. Because of the excessive use of the impact gun, I now have concerns about stretching or cracking of the remaining wheel studs and will likely be replacing all of them as a precautionary safety measure. Between the damaged powder coating on the wheels and the wheel stud issue, I am now facing well over $1,000 in damages to either have the wheels professionally re-powder coated or replaced, along with replacing the studs they improperly handled. What made the experience even worse was my conversation with Mike, the owner. From the beginning of the call, he was defensive and adamant that everything had been performed correctly -- until several of those claims were proven untrue. Once confronted with the facts, the conversation quickly became unprofessional, including yelling on the phone rather than attempting to resolve the situation appropriately. Two days wasted, damage to my wheels, unresolved issues, poor communication, and additional damage caused while the vehicle was in their possession. This experience was frustrating from start to finish. Steer clear of Dad's Garage unless you want your vehicle returned with more issues than it had when you dropped it off.

Classic Collision

Classic Collision

3.3
(28 reviews)

My husband and I have been loyal customers of Two Guys Auto Repair for over 10 years, and we are so…read morepleased that their high standards have transitioned perfectly to Classic Collision. After my car was vandalized, the team provided exceptional customer service and clear, consistent communication throughout the entire process. The estimating team was incredibly thorough and worked seamlessly with my insurance company to handle the windshield replacement, paint work, and the precise calibration of my car's cameras and sensors. Most impressively, they exceeded my expectations by completing all the repairs two days ahead of schedule. Their extreme professionalism and top-tier workmanship made a stressful situation much easier. We highly recommend them!

Recently had my Jaguar taken to Two Guys due to some damage caused by a hit and run. KC and the…read moreteam were very responsive and did an incredible job on my car. So, I am writing because of the work they did and what I felt like was going above and beyond what they probably had to do but even post fixing my vehicle I have called them at least two more times with questions or concerns NOT related to the work they did but because I feel like they are now my trusted car center. I don't normally write reviews but I really feel like it is important that I mention both the service and the level of work/care that they put into my vehicle. I would HIGHLY recommend and I will continue to trust them with my car. (although I hope there is no more damage in the near future...)

Firestone Complete Auto Care - tires - Updated July 2026

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