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    Firestone Complete Auto Care

    2.9 (53 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    10 years ago

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    17 years ago

    These guys are worse than Somali pirates. You can go here only for oil and lube changes. Any other repairs you might have to think twice.

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    14 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    You can actually make an appointment for Sunday here, and even on Sunday the staff were friendly and punctual.

    Mentioned in 3 reviews

    Read more highlights

    Mobil 1 Lube Express - Original air filter from 2015. Got an oil change 3 weeks ago and they told me it was fine. Apparently they must not like to try and upsell

    Mobil 1 Lube Express

    (33 reviews)

    I took my 2009 Mazda 6 to Mobil One Lube, and they completely wrecked my car drove the car for 45…read moreminutes and there was coolant in the oil. this was about a year ago for some reason this post was not uploaded.

    I went to Mobil 1 Lube Express on Newfield Street to get an oil change. When I pulled up, I asked…read morethe attendant (later he said he was the manager) how much it would cost to get an oil change. He stated that I would need to go inside the office and get the price. He said just leave the car. I went in and got a price and they quoted $75.00. I told him the price was too high, and that was okay, and left. This was less than 5 minutes. When I went outside to get my car, they had pulled my car into the bay, and had the hood up. I asked them why, and told them I don't want the oil change. At that time they said they already "dropped the oil" and that there was no oil in my car anymore, and that it couldn't be driven . The manager then threatened to call the police because I wouldn't leave the bay with my car. After arguing with the manager, he called the business owner, who came out about 15 minutes later, and I finally agreed to pay $25.00 to get oil, to get my car out of there. I shouldn't have had to pay a dime, but I had no way to get my car. Then the owner had the audacity to whine, claiming he's losing money. They had no permission to work on my car in the first place. They are disgusting, dishonest crooks. I'll file a complaint via the consumer protection. But you should know what they are doing. Also, both the manager and the owner refused to give me their names! They should not be in business.

    Hometown Garage - Auto Repair in Portland, CT

    Hometown Garage

    (14 reviews)

    Jessica, John + the team are incredibly wonderful to work with. This is the place to go for a…read morecommitted staff, quality work, honesty + friendly service. What else could you ask for?

    I decided to take a chance & bring my car to Hometown after someone recommended them to me because…read morethey are closer than the mechanic that I normally go to (he is great & I never have to spend a fortune with him). I had them look at my car because I've been hearing a loud cracking/creaking sound coming from the front. They look it over & told me it was my struts & shocks. I paid over $1,800 to get them replaced. When I picked my car up, it was still creaking; same sound. I let them know & they told me to come by & take a ride with one of the mechanics. He heard the noise clearly within the first 5 seconds of me driving it. I brought it back for them to look at & they told me that they "accidentally" put the wrong part in my car. They then replaced it with the correct part; great. When I picked my car up for the second time, the same loud cracking/creaking sound was happening. After I sent videos to them from my dash cam (which has the date & time on it) and from my phone of me pulling into my driveway (both in which you can clearly hear the LOUD creaks) I went to the shop and spoke with Jess. I told her that I was extremely upset and frustrated because I just paid almost 2k to get work done on my car that it didn't need. She was very sweet & we worked out a full refund. I will give them credit for that because the situation was handled very well. They knew that I would not be bringing my car back to them and had plans to go to my main mechanic to get it fixed. They told me "We really would love to know what the issue is with it. Please keep us updated when you find out. We are so so sorry about our mistake". Considering how well they handled the situation & how kind they were to me about it, I decided to give them another chance to listen to the sound & get the issue fixed. I dropped my car off for them to look at yesterday. While my car was getting looked at for the third time, I ask them for a quote for a battery replacement on my boyfriends car (the one I have been driving while mine is in the shop) because it won't start without being jumped. They sent me a quote. I accepted & they told me to bring it to them this morning at 8 AM to get it replaced. They texted me a couple hours later about my car, telling me that they heard noises coming from the back & a slight noise coming from the front & I would again need to drive with a mechanic so I could "mimic" the noise. They told me "We had 4 people drive your car & no one heard the creaking". Feeling very frustrated yet again because everyone that I drive with hears the noise and they were heard clearly in the videos, I called my main mechanic and told him about the issue. He immediately reassured me and mentioned a couple things that could be causing it, which Hometown never even thought to look at. I decided to text them back & thank them again for looking at my car, but told them that I would not be going through them to get this problem fixed. I asked them to leave the key in my car (I had my fob to unlock it) & I would be there after work to pick my car up & be back at 8 AM today with my boyfriends car to get the battery replaced as planned. They responded with "ok." When I went to pick my car up from their lot after work, my car was UNLOCKED WITH THE KEY INSIDE. That is extremely frustrating & upsetting especially with the amount of car break ins in Portland recently. Regardless, I still showed up this morning with my boyfriend's car to get the battery replaced because he needs it done. When I walked in the door, the owner looked shock. I told him that I was here to get the battery replaced. He said to me "I know what you're here for. I just didn't think you were going to show up" even though I told them I would be there in the morning. He then processed to tell me that he is not going to change the battery in my boyfriend's car because I was denying their services. He was extremely rude & basically accused me of trying to get free services from them. They were fine with giving me the refund & me bringing my car to a different mechanic to get the issue fixed at first, but since I brought my car back for a third time & ultimately decided not to have them work on it, they deny my boyfriend service just because I'm the one bringing his car in? They wasted my time by having me drive down this morning when they knew they had no intention of replacing the battery. I don't have any faith or trust in them to fix the actual issue with my car & was not going to give them any more of my money to fix something on my car that they think "might" be causing the noise. I do not recommend Hometown to anyone. Not only are their prices ridiculous, but the mechanics don't seem like they have any clue what they're doing. Stay away! The attached videos are from the night I picked my car up for the second time... after they put the correct part in my car. If they can't hear that noise when they drive it, they need to get their ears checked.

    Firestone Complete Auto Care - tires - Updated June 2026

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