My wife had a tire emergency on her way home from work with a low tire pressure warning on her…read moreright rear tire, pouring down rain. stopped in to see if a technician could look at her tire, I would like to note as she passed all of the open garage bays that you would pull your vehicle into not one customer there, empty. After 5 minutes of waiting a guy came out to talk to, after explaining her situation, a woman came in behind my wife he said to the woman do you have an appointment? She said yes 5:00 the guy told my wife sorry can't look at your tire until tomorrow at 5:00. Not a soul was there before the woman with an appointment, BS not ever getting my business! Went down the road to R and R fixed it in 10 mins , No Charge !

Clean, quick, and respectfu! will recommend and definitely would come back. Ben and the staff is a…read moregood crew.

We were on a trip from Pennsylvania to Nebraska. Stopped in Decatur for the night. We were…read moreexperiencing tire issues. Our car kept telling us a tire had low air. One tire I was having troubles putting air in it. Palmer Tire took us right away and fixed our problem. They were very friendly and reasonably priced.

One of the best in the business. Trust worthy, affordable, and they stay on schedule with your…read morerepairs. The palmer family is second to none and I will continue taking my vehicles there with no doubt in my mind.

Been going to Marty's as long as I can remember, and me and my family have never been disappointed…read morewith the work. Always amazing communication, and they make sure to go above and beyond checking everything you may have a question about! Always my first choice when I need something done to my SUV.

I would recommend Marty's! They fixed my wife's tire sensor! They are very good! Thank you so much!read more

Great place, great people, great work. I moved down here recently for work and someone recommended…read morethis place for car repairs. Will be taking my vehicle back here and recommending it to everyone I know. Prices are extremely reasonable. Thank you!

Fast and reasonably priced brake repair. They had my car ready for pick up by lunch time on the…read moresame day.

We were in Decatur for a wedding weekend. We had driven from 5 states away. On the day of the…read morewedding (Saturday), I noticed a nail in my right rear tire. I was able to call this store, and even though they were busy, they agreed to me dropping the car off and they patched the tire during the ceremony. They were even nice enough to research the tire's warranty information and performed all work free of charge as the tire was still under warranty. I was able to safely drive back home thanks to the service at this store. Thank you so much!

I had problems with my 2003 Lincoln Town car. They did a repair on#8 cylinder, replaced coil packs…read moreand plugs. This car is not a daily driver. 200 Miles after the repair, whilst my wife and dogs were going to Iowa to see my parents, a plug blew out of#8. Outside of Peoria Illinois, thankfully it was at as rest stop. We'd stopped to water the dogs walk around and have our lunch. When I started the car back up, it sounded like I was popping popcorn That's when I knew I had a problem. The tow home was$800 Firestone told me that everyone in that shop isn't there anymore. The Manager told me that regardless of the mileage since the last repair, didn't matter, F them Don't go there

The man that works the front desk has an ego and attitude that is not fit to work any sort of…read morecustomer service position. He was rude, condescending, and overall unpleasant. When we went to pick up the car, he put his hand out to grab my credit card before he even told us the total. Then when we asked for the keys to the vehicle, he said that they were in the car. I have a push button start car -- so, I inquired as to where in the car I might find the keys since they cannot be placed in the ignition. He shrugged his shoulders and said, "I don't know, the cupholder?" in a tone that was intended to suggest I was an idiot for asking To add insult to injury, the windows were down on my car. Which meant, that anyone could have walked up and just got into my car and driven away with it. When I asked, "so the windows are down, and my keys are in the car?" His response was, "haven't lost one, yet."

Got a flat traveling, got us a used tire to get us back on the road +plus checked all of our other…read moretires before we left. They even filled up my dads motorcycle tires up !! Thumbs up!

I would love to say this the most honest place I've been at in Decatur il ! and I definitely will…read morebe back with ANY of my car issues ! thank you again to chuck aka chucky and Neal and the other guy for your honesty and quick service

I called ahead to get a time for service. After arriving at said time I sat for another 45 minutes…read moreuntil I realized they were skipping me. BURN! Then they take off with the truck after I told them what was wrong and to check the balance of the front tires. They left again to drive on the interstate. They absolutely wouldn't believe me. After the second ride they pulled it in to balance the tires. Problem solved. It was the short older guy!!! The taller younger man did me right and got me out the door

My wife had a tire emergency, it was pouring down rain and a low air pressure warning on her right…read morerear tire was showing on her dash, she stopped at a competitor that was closer to her work place fearful of causing damage to her rim or tire, the place didn't have any customers in the place every bay was empty, she spoke with a guy behind the counter he said he couldn't look at her tire until 5:00 pm the next evening because one person walked in with an appointment. She left and came to RNR Tire Express went in and explained her situation to the tire professional, he immediately went out and brought her car inside and examined the tire and found that the tire had a roofing nail in the center of the tire, he showed my wife the nail and explained he would remove the tire and patch it from the inside. 10 minutes later my wife's car was back on the road and what really blew my mind, no charge ma'am...wow, you guys earned my business from here going forward, it's nice to know there are still stand up guys out there to look out for loved ones in our absence, Thanks to the guy that helped my wife, I owe you one bro!

Sam's club needs to listen to customers' complaints regarding their choice of shipping companies…read more Fedex is the worst shipping company in the US. Their carriers don't deliver to the correct address, and when they do the package is often damaged. Complaints directed to Fedex go without any kind of QC/QA, bc they're a multi-billion dollar company & 'to hell with the customers'. Replacement product is often also delivered in the same manner. I've cancelled my club membership mainly bc Sam's doesn't give me a choice in shipping service, even though I'm paying for it. Too bad, bc I really like some of their Member's Mark products, but I don't have a club within a reasonable driving distance, and the cost of membership wouldn't be cost effective.

I originally rated this Decatur store higher primarily because of the gas station and the…read morecompetition it brought to the monopolistic price fixing stations of the area. Nearly every other experience with Sams Club has been majorly disappointing however. The store itself seems to be poorly managed. The food court is an absolute joke, a couple of stale slices of plain pizza and weak hot dogs, when you can find it actually staffed and open during club hours. Nearly every time you check out there you have a line of full carts and a single friendly, but way over burdened receipt checker holding you hostage from exiting until she can verify your receipt and items you may be stealing. Costco also has the obligatory receipt screening but they manage the lines and service the customers. This is something this Decatur store refuses to do consistently. The goofy Sams Club tries to up-sell you to a premium member ship for the pleasure of being queued up like cattle waiting to be scrutinized. The checkout up-sells you EVERY DAMN TIME. WONT TAKE NO THANK YOU FOR AN ANSWER. The store is absent a pharmacy and every other Sams Club offering. The meat cases are nearly empty every day. You can't find USDA Prime beef there, they offer "Members Prime" instead seemingly trying to fool you into thinking you are getting better for your money when you are not. This seems downright deceptive to me. Costco puts this place to absolute shame and even though the closest one is 45 miles away, I maintain my membership there where you get real USDA Prime beef for the drive and all the other wonderful deals Kirkland brand negotiates for its Costco members. No more Sams for me. I cant justify two memberships and I like Costco even though its a drive once a month. Sams actually annoys me. So it goes by-by.