Cancel

Open app

Search

Firestone Complete Auto Care

3.5 (85 reviews)
Closed 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Vehicle battery testing

Check engine light

Engine oil light diagnosis

34 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto regulator replacement

Auto switch replacement

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Windshield wiper replacement

Firestone Complete Auto Care Photos

More like Firestone Complete Auto Care

Recommended Reviews - Firestone Complete Auto Care

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Osama B.

Worst service possible! I took 4 tires & rims to be mounted on the rims then to be placed on my car. Manager tells me that they are a bit busy & in order to not wait around to leave the rims & tires so they could mount them and balance them before swapping out the tire sets. I leave for an hour only to come back & see 5 techs twiddling their thumbs & guess what? No tires where mounted in the rims! This was at 4:15pm & he promised me that they would be done by 4:45. I tell him I'm not happy at all, I tell him to give me back the tires & rims & that I'm taking my business elsewhere, he then tells me that I signed a contract with them & that they have to do them, now he's holding me hostage for my items! To which my response was that if I'm staying he's doing the work at a discount for lying to me & telling me that the tires would be mounted by the time I got back! So now I'm looking at 5 techs all trying to figure out how to raise my car on the lift( my vehicle is lowered) all he had to do was screw down the pads on the lift arms, over inflate the tires or just use a normal jack! Instead I got 5 techs looking like monkeys trying to put a cylinder in a square! Plus they put 3 of the tires facing the wrong way in the rims! (see photo) Never had such a bad experience at a garage ever! The manager there is incompetent! He lacks people skills & I don't even know how he's a manager!

Couple of photos. This is what I get for not doing my own service on my truck.  This locations workmanship gets 2 thumbs down for sure

See all

Photo of Brian S.
109
26
2

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Ross W.
13
56
4

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Josh N.
96
24
15

9 years ago

Awesome service! This place is run like a well oiled machine! I've had nothing but great service.

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Went there because I had a flat, they were fast and got the work done in about 30 mins. They didn't seem to have many discounts or such.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of T E.
0
14
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Mark M.
4
75
39

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Pam D.
0
12
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Keith M.
166
14
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ann F.
12
37
0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ryan C.
106
3
0

7 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Thank you for choosing Firestone, Ryan!^Kristyn

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

17 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 3

Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

Mark was well informed and very helpful and let me know if a sale coming up so U could get my back tires as well!

Mentioned in 7 reviews

Read more highlights

Discount Tire

Discount Tire

4.2
(253 reviews)

This location is AMAZING. I had an alert for tire pressure. Andres, quickly greeted me as I come…read morein and let me know he will be with me once he was done with his existing customer. Acknowledging me when I first came in, was a big plus for me. That is a lost art in customer service these days. As promise once he was done, we immediately went to my car. I let him know what was going on & what I had experienced. He explained there could be a variety of reasons, but stated he will look into it right away and advise me to sit in the waiting area while he checked on my tires. After a short while later, he came to me explain everything. He did such as adding air to my tires explained.Sometimes they fluctuate with weather changes and recommended a possible wheel alignment, if the problem persists. His patience and kindness with me stood out more than anything so I felt compelled to write this review

I had my tires replaced here about a year ago, and recently I got a nail in one of them. I sent my…read moregirlfriend in to get it patched, and she was told it would be a 2-3 hour wait just for a simple nail repair. After waiting that long, they ended up saying they couldn't patch the tire because the tread was too low. The tread is clearly still good--well over 50% left--so the explanation didn't really make sense. The service was frustrating and felt like a waste of time for something that should've been a quick fix. Only reason I'm giving two stars instead of one is because the manager did step in and apologize on behalf of the employee she was dealing with.

American Factory Wheel

American Factory Wheel

4.8
(835 reviews)

My Tesla Model 3 20" wheel had a slow leak after traveling down here on a road trip. Took it to a…read moretire shop for a patch and they found out there was a small crack on the inside rim instead. They quoted me $350 to send the wheel for a weld/repair or $950 for a refurb oem. After reaching out to several shops a few of them who couldn't do the repair recommended American Factory Wheel. I gave them a call to see if I could do same day even though it was afternoon already. The person who picked up the phone was very nice and told me the soonest would be the next day morning and I could book through their website. As soon as I hung up I immediately received a text with a quote and link. Booking through their website was fast and easy. Came in today for my 9:30am appointment and Darren helped check me in, drove it into the shop and within a few minutes confirmed the crack is repairable with a cash/card quote and about 2 hour turnaround. They finished at 11:20 just under 2 hours. Cost was $242 OTD with card. Easy, fast, great service, good price

This review is a bit late, BUT well-deserved. When I worked for a large exotic automotive…read morecollection, this is one of 2 companies that we would use for wheel repair, and that is because they are very thorough, the repairs are structurally safe, and the quality of work has you wondering if your wheel was ever even damaged. These guys are honest and reputable, and I'd recommend them time and time again! I've recommended them to many of my friends and neighbors. If our garage could trust this company with repairs on wheels off of very rare [irreplaceable] exotic car wheels, you can rest assured that you can trust them, as well!

Firestone Complete Auto Care

Firestone Complete Auto Care

3.3
(124 reviews)

Service was amazing got attended quick and the people were helpful explaining what was wrong and…read morewhat was needed!

The Good: Points for being fast. I replaced four tires and got wheel alignment for a little over…read moretwo hours. Some understanding during our communication when I pointed out a price discrepancy. The Bad: Nickel and diming. I've been going to Firestones since 1999 and every location I've gone to just applies all the active, applicable coupons. No games. It's why I've kept coming back even though the prices have steadily gone up (it's gone up to $270!). This location did not do that. I bought 4 destination tires, which has a coupon for a $70 discount. Because I spent over $600, another $100 was deducted. Because I bought the wheel alignment, there was a coupon for a $40 discount. Total discount: $210. Josh initially applied only a $40 discount to the tires. When I showed him the $70 coupon, he was about to say something but ended up just applying the the $70 coupon. He then indicated that he applied the extra $30 off. When I picked up the car, I was told I would get an email with the invoice and Josh indicated again that the extra $30 was applied. The following day I called for the invoice and saw the invoice only reflected $180 off. I called Firestone and spoke to someone who put me on hold for about 10 minutes then transferred me to Josh. When I pointed out the discrepancy, he stated that he applied the extra $30 discount by removing a TPMS Valve Kit charge, which was $30. There was no reference to this TPMS Valve Kit Charge on the invoice. I told him that this was not reflected anywhere on the invoice and asked how a customer would know that there was an accurate deduction when there was no reference to this charge that was removed and instead said a $180 discount was applied. When I asked why he applied the $40 coupon instead of the accurate $70 coupon, he did not have an answer and just said he would send a different invoice to show what he did. Josh then emailed a separate invoice that looked like it was made on the spot that applied two "PRT-DISC Customer Expectation Discount (Promise not met)" discounts totaling $140 and the TPMS Valve Kit Charge for $28 ($7 for each tire), which was not discounted and therefore made the invoice $30 higher. I thanked him for the explanation but noted it caused me to waste my time because he never explained what he was doing in the shop or on an invoice and I, instead, had to call because it looked like I had been cheated $30. He replied that he hoped he would get the benefit of the doubt that he was being honest and I responded that this isn't a reflection of my thoughts on his character but no one gets the benefit of the doubt. We're strangers making a transaction, this is why invoices exist. He then said he had to do it this way because could not apply the correct $70 coupon because he had already entered the $40 coupon in the system and that he went above and beyond for me. I explained he didn't do anything more than he was supposed to do: apply the applicable discounts and accurately process the transaction. If we're being 100% accurate, he didn't do these things or even explain what happened until I called, which is why I wasn't happy with the experience.

Toby Ramos Tires

Toby Ramos Tires

4.5
(26 reviews)

Whilst driving to San Diego in summer's heat, I found myself blissfully lost in the consumer…read moreparadise my country has gone to such lengths to ensure is at the grasp of my fingertips. My phenomenally high powered A/C made the scorching heat outside seem laughable. The size of the cup of soda in my cupholder was once banned in New York City. Meanwhile my massive vehicle burned quantities of gasoline that would make life immeasurably more difficult for generations to come. Nevertheless, I pushed on. I accelerated harder, I turned up the A/C and I took another sip of that sugary soda. I was on top. There was no limit. I was king. I was going to arrive in San Diego on time, ice cold, and with blood sugar levels through the roof. Suddenly I saw a warning light appear on my dashboard display indicating that my tire pressure was low. My illusion of being in a consumer paradise fell before my eyes like Icarus, son of Daedalus, fell from the sky when he flew too close to the sun. I was going to be late. I started questioning who I was and my values. Why didn't I budget more time to arrive? Am I becoming my father? Would I ever go back to school? Things could never go back to how they were before that dashboard warning light came on. Turns out I had a slow leak in my tire. I looked up this place online and was amazed by how quick the service was. The guy working was also super friendly. The price was also super reasonable. I highly recommend this place.

Went here for an estimate. Amazing service. Toby went out of his way to find me tires. When he…read moredidn't have what I was looking for, he referred me to another place who would be able to take care of me. Extremely helpful and honest.

Firestone Complete Auto Care - tires - Updated June 2026

Loading...
Loading...
Loading...