This was my first experience at this location, and I had to come on Yelp and share how impressed we were by this crew at the Lakeside Jiffy Lube. I have no idea why they have such a low rating on yelp, because I've never had such outstanding service when getting the oil changed. The cost was reasonable and I was in and out quickly and efficiently. I could tell they cared about my vehicle and treated me with respect. I will be a return customer from now on and also I will be telling everyone who works with me to come by and see Julio, Johnathan, and Bill! These guys rock. I fully recommend Jiffy Lube on N. Magnolia in Lakeside. Best customer service! Thank you guys. read more

They're always very fast and best oil service! In and out. Highly recommend. Thank you!

Bill, Jonathon and the boys got me in and out quick. Extremely friendly, efficient and communicative. Got an oil change and an air filter replacement. Good price, and great service! read more

This was my first time going to Jiffy Lube. I usually go to Valvoline, but since I recently moved, I decided to try the Jiffy Lube close to my new house. Unfortunately, it was a big mistake. When I first arrived, no one greeted me. Someone just grunted "oil change?" at me with a questioning tone. It wasn't very welcoming or professional. During the service, I thought everything was going normally until I heard someone from below mention an oil leak. I wasn't sure if they were talking about my car or another vehicle. When they were directing me to leave, I asked about it, and it turned out the leak was actually from my car -- but no one had planned to mention it to me. That was really concerning. After getting home and reviewing the service checklist on my receipt, I noticed several items marked as completed that clearly were not done. Seeing things checked off that didn't happen makes me question the honesty and attention to detail of the service overall. If corners are being cut on the checklist, it makes me wonder whether corners were cut during the oil change as well. Overall, the lack of communication, poor customer service, and inaccurate checklist left me with very little confidence in the service I received. I really regret not sticking with Valvoline.This was my first time going to Jiffy Lube. I usually go to Valvoline, but since I recently moved, I decided to try the Jiffy Lube close to my new house. Unfortunately, it was a big mistake. When I first arrived, no one greeted me. Someone just grunted "oil change?" It wasn't very welcoming or professional. During the service, I thought everything was going normally until I heard someone from below mention an oil leak. I wasn't sure if they were talking about my car or another vehicle. When they were directing me to leave, I asked about it, and it turned out the leak was actually from my car -- but no one had planned to mention it to me. That was really concerning. After getting home and reviewing the service checklist on my receipt, I noticed several items marked as completed that clearly were not done. Seeing things checked off that didn't happen makes me question the honesty and attention to detail of the service overall. If corners are being cut on the checklist, it makes me wonder whether corners were cut during the oil change as well. Overall, the lack of communication, poor customer service, and inaccurate checklist left me with very little confidence in the service I received. I really regret not sticking with Valvoline. read more

Went in for a oil change today and they did great. In and out in 15 minutes. I totally expected it to take hours but Tony Julio and Alex were super attentive and SO friendly. All the employees there were great. Thank you! read more

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Bill was amazing! Thank you so much for your help! Great costumer service with a smile!

Bill and Tony helped me out and they are super quick and knowledgeable. I will always come to this location.

I came for an oil change, mind you this is my first time coming to a jiffy lube. I usually do my own or go to valvoline, first off I came when it was slow. I was the only car and the staff seemed like a bunch of young high schoolers who had no idea what they were doing and were speaking very unprofessional. Not once I go somewhere for an oil change and leave with my car like this. There is no reason to remove the cover and if so make sure it's put back the way it was arrived. Spending $100 dollars or more for this is ridiculous. I will not be going back and I will not recommend this place for anyone. read more

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I came for an oil change today and had an overall good experience. Everyone was kind and professional but if I'm completely honest there was a guy named Alexton who was ALL OVER THE PLACE. Extremely loud, blurting out 50 cent quotes attempting to get 50's speech impediment, how he was up all night wired and how he hadn't slept. He was so distracted he had to call out various car lingo twice because he's trying to talk and be funny while also doing my oil change. The guy below the car was clearly trying to redirect the erratic behavior and another guy rolling his eyes wording "sorry about that" as I was leaving. The only reason I'm leaving this review is in case something happens to my car because he was working on the front end and was clearly distracted. I'm sure he means well but that type of energy while working on someone's car creates room for error and could honestly be a liability. read more

Never got my free windshield wipers with oil change even though we just spoke about them two minutes prior from being done.

DO NOT BRING YOUR CAR HERE! I've been here a handful of times and I never had any sort of issue with my car, no oil leaks prior to having them service it. The same day after I brought it in, it starts leaking oil. I come back to let them know and the manager tells me he remembers my car because he was working with his tech that day to change my oil. What really irked my nerves is the fact that I was not TOLD before I drove off that my car had an oil leak, they simply noted it on my receipt and let me drive off thinking the car was fine. When I mentioned that was unacceptable and irresponsible, the manager blamed his technician and said he'd talk to him about it despite the fact that he was overseeing his guy working on my car. The manager did absolutely nothing to offer even a partial refund for my troubles. I've called corporate twice now who told me they will "escalate my case to the owner" for review which has been well over a week and a half ago now and here we are, still no word from the owner. Do yourself and favor and avoid this location like the plague, your better off literally anywhere else. read more

I was the only customer at the time. My service took fewer than five minutes. When I got the checklist on the receipt, I started asking about the things I knew had not been done - but were checked off- such as the wiper blade check and the widow cleaning. For $100, I'm not even 100 percent convinced they changed my oil. The one guy said they'd check my tires "again." Turns out, the wiper blades did need replaced. I told the manager they were liars. He put his fingers into a small gesture. Needless to say, I don't recommend this place. read more

Used to be better. The service and professionalism and overall quality of work was better in the past.

I recently had an oil change for my truck here, there's a skid plate that has to be removed as part of the process. While I was paying the bill I overheard the technicians were having difficulties re-installing the skid plate. I should have checked before I left. I got home and noticed that in addition to changing my oil they installed some new scratches in my bumper. I reached out to Jiffy Lube Customer Care, and was told that this is independently owned and operated, and they would pass my comments onto Team Care Care West, LLC, and opened Case #00418035. The only response I've gotten is they've updated my case, I've followed up with JL Customer Care in multiple emails. read more

Jiffy Lube - ...and more scratches. - Oil Change Stations Near Me - El Cajon, California

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Oil change and service before I had to go to San Diego on business. Everything was taken care of ! When I got back they double checked everything. read more

Got an oil change and inspection. Auggie is great. Quick service, half the price of the dealership, and he was informative about the types of oil they use. read more

I would never go to another Jiffy Lube. These guys have always taken care of my vehicle with no problems. I trust this shop over most these days! read more

Arrived before closing to only be told that they were already closing the shop and could not give me an oil change. It's a holiday weekend and this is now a huge inconvenience. If your hours say open until 7, then honor that. Because of this, I would not recommend this location. read more

Stopped in today for an oil change and was greeted by Desirae and Julio. Philip performed the lower duties and Desirae performed the duties above. Kuddos for getting the job done so professionally and presenting a huge smile and wishing us a great day as we drove away.. Awesome team! read more

Great experience today at Jiffy Lube and gave me 10% off for being a first responder! BILL, ANGEL, and BRANDO were all amazing people and deserve a nice raise! They are professional, well equipped, soft spoken, easy going, great value, and was extremely helpful. Thank you guys & God bless! read more

Jiffy Lube - Location of Jiffy Lube. - Oil Change Stations Near Me - El Cajon, California

Arrived 45 minutes before they were supposed to close. I left early from work to get an oil change, as soon as I got there it took about 5 minutes for someone to come and greet me but I was greeted with "We had one guy go home already and I just clocked out and the other guy is working on his wife's car so we can't do your oil change today" then proceeded to try to get me to goto another location across town "maybe you'll make it before they close" Why have hours if they aren't respected? Handling the wife's car and clocking out early on a Monday afternoon is obviously more important than providing exceptional customer service at this location. Go elsewhere read more

BILL was so helpful. He knew exactly what my car needed. I would recommend Jiffy Lube to everyone. The service was as if I were family. I was given a discount and this helped so much! I have a smile on my face, knowing that my car will last a long time. Bill and Dominic went to the extra mile to keep my family and me safe. Thank you so much!!!! You guys are so thoughtful and kind. I will tell everyone about you! read more

Jiffy Lube - My car is working great! Thank you Jiffy lube. - Oil Change Stations Near Me - El Cajon, California

Amazing and fast service. Staff went above and beyond expectations. I will definitely be back. Awesome.

I got here at 1:30 expecting a 15 minute oil change. I told him I had to be at work at 2:00 I gave him a half hour. Not only did nobody communicate with me but nobody even came to service my car. I left being late for work and didn't even get my oil changed. Total waste of time very disappointed. I will be going to Valvoline from now on read more

I've been here multiple times and each time was great. The guys here are AMAZING! Today Dennis Cartwright provided the absolute best customer service! He checked my air filter, cabin filter, offered to rotate my tires and the best part was he pointed the portable AC fan directly into my car for me on a 100 degree weather day. Definitely coming back. read more

Jiffy Lube - AC unit to keep me cool while I wait in my car - Oil Change Stations Near Me - El Cajon, California

great service with Bill and his team! I will always come back for the professional service and timely results.

I have come here a few times to have my oil changed on both my car and my husbands f-350. I have never had a bad experience. The fellas that work here are professional and always very friendly. They aren't pushy in trying to "sell" you . They suggest things but don't make you feel pressured. They definitely deserve to all be mentioned by name and I am sorry I didn't pay close enough attention to list all of them. Jacob dealt with me the most and he was very helpful. I appreciate their efficiency as a team. Keep up the great work and good attitude! read more

We recently took our car for an oil change (twice now), drove up at 12 on a Saturday and were in and out in :15 vs the hours long wait we normally have after making an appt for the same service at another company for the past several years. Thank you, Anna, Andres, Angel and Jay! read more

Excellent customer service and fast. They all were really nice and helpful and felt honest with what I needed and didn't try to push anything or anything extra. Great staff TY so much read more

All I need to say is AUGGIEEEEEE! Killed it and is so kind. This was the best oils change experience I've had for a while

Highly recommend this place. After calling 10 other places and wasting my time, some of which wouldn't even work on an audi or when I showed up for an appointment they didn't have the filter, or another place I called asked me to go buy the oil myself and was still going to charge $250! This jiffy Lube was professional, affordable, and didn't bullshit me with random extra crap to buy. Really impressed with the service. Cannot believe it was less than 15 mins and will forever be thankful for how efficient they are. Bill is the man! read more

This location has to be the best in the area of El Cajon. I been to a few of the locations and this one by far is the best. From the customer service, friendly attitudes, educating customers and Can do attitudes. Jacob was the tech that help us with our vehicle inspection for Uber. Fast, efficient and friendly. Jacob and Joseph help us with our Uber vehicle inspection. Thank you so much guys for the great customer service. read more

Went in for an oil change. They were SO fast and very informative. It was great to feel valued as a customer

Went there Saturday July 1, 2023, for oil change in Ram truck. Called first to be sure they could do the exact make and model and they said yes. Then 3 out of 4 employees couldn't do it and the 4th had to instruct them. Got home and neighbor and landlord alerted me oil was leaking all over ground. So much oil covering bottom of truck, we couldn't tell until next morning if it was leaking, over-filled, or they just let oil run all over everything and didn't clean. Called customer service on Monday and it connects to Philippines. Someone said franchisee would call within 48 hours and it has been double that time. As far as we can tell, the oil pan underneath is also now moving around more than it should. Stay far away from this location!! read more

Getting ready for a 2000 mile trip across country, Junior went above and beyond to make sure it was safe for the trip!

Very Good, fast, & friendly service here. A Synthetic oil change costs a lot more than Evans tire, but way better, faster service here.

Went in for a routine oil change. Staff (Tyler and Tyrese) did a great job. Quick and efficient. Communicated well and were able to accept my online coupon to save a few bucks. I'll definitely return for future services as needed. read more

This Jiffy Lube is fast and has a great, customer-centric environment in general, but Dennis in particular went above and beyond. He was so helpful, kind, and not only googled how to reset my engine oil service indicator light, but went ahead and reset the indicator himself. Thanks man! I'll definitely be back! read more

It was a good and speedy experience. Customer service was on point, everyone was kind and friendly the whole time I was there.

I am accustomed to get excellent service at multiple Jiffy Lube locations. However, today was not the case. This location advertised right on their entrance "15-Minute Oil Change". I waited almost 25 minutes for the car in front of me to be serviced, AND he had already been there for at least a few minutes when I got there. Then, it took over 50 minutes for them to change my oil. Recommendation to the Assistant Manager: When your boss calls and asks you if you need more help, ASK YOUR CUSTOMERS WHO ARE WAITING, not the guys you're working with! read more