Took our Honda CR-V in for an oil leak. They gave a very high estimate to fix the oil leak and…read moreadded other things they said the car needed. To make a long story short, we approved what was needed to fix the oil leak and the catalytic converter they said was needed. $4800 was quoted and paid when they completed the repair. About four months later we were back for the oil leak which had gotten much worse. They claimed they replaced something related to the oil filter connection. At this point we lost all confidence in their company and we went to the Honda dealership. After hearing Honda's $9,000 bid to fix, we decided to buy a new car and end this nightmare. Christian Brothers should have been honest with us and advised us to not fix this car and buy a new one. They care more for their profits than they do customers. If I could give zero stars, I would have.

This business has earned my lifelong loyalty! We had an amazing experience with them today. First,…read moretheir facility is warm and inviting. Everything is new, clean, and does not look like a typical customer lounge. My husband even noticed and complimented the service mgr, Devin. Hubby settled into a comfortable chair and browsed one of the books on the table (about highlights of the SEC). Next to the Keurig coffee area is a large window that overlooks the service area. I sat on a stool at the bar in front of the window and watched the technicians at work. CBA provides a complimentary inspection with pictures and video of the car, as well as a detailed report of the condition of the various parts of the car. Wow! The techs were thorough and their uniforms were still clean in the afternoon! Hmmm. Maybe they change if theirs are dirty? After payment for my new battery and its installation, Devin had a yummy surprise for us. Never have we had such a great experience at an automotive shop! (They also have a shop in Hampton Cove owned by the same person and an affiliated shop in Madison.) I guarantee that you will become a loyal customer - just like us!

Went to see what was taking so long on my Jeep that had been sitting there for over 3 weeks without…read moreany work or communication, and then the owner got confrontational. They lied to my face acting like I did not tell them what was going on with it. Make up some excuse and then acted unprofessional. He stepped into my face twice after me telling him to back off - where the second time I shoved him away from me. He punched me in the face multiple times while I restrained myself from fighting back. Cops were called and I will be pressing charges. DO NOT TRUST THESE DRUG ADDICTS! WORST MISTAKE BRINGING MY JEEP HERE. BEWARE!

I will say this,and this is with all transparency. I usually do not trust shops that I have never…read moreheard of or if it feels off dealing with that shop. I have my very own personal mechanic but unfortunately he is off duty the month of July every year, e called around and found this guy Tre, price quoted was cool , had my truck towed to him last Monday I only needed a flywheel replaced, my truck had sat in my driveway for about a month waiting on other things to line up before I could financially afford the price to repair, mind you I only needed a flywheel, we just purchased the vehicle from a dealership out in Fort Payne in November 2024 it only had 77k miles on it and it was running perfectly fine except for the flywheel issue, finally my money is right and it's towed to him via Mikes Wrecker service, the work done there next day, I had to wait a day to deposit my settlement monies, so finally get to him pay him the 2k plus a $100 tip and he knows it, I was told that everything went well he even gave me the old flywheel back to show how bad it was worn, he said there are no lights on or codes on my 2020 traverse , well I drove my subu home and my wife drove the traverse, we didn't notice at first upon our initial start up due to we were happy it was finally fixed. But the next few days of driving it we noticed it was loud upon start up like a drummer or banging sound , and we looked at each other as if do you hear that sound, my neighbor even heard It, but within a few minutes it got more tolerable, we thought maybe that's the engine doing that since it was just repaired we really didn't know, so later that day we got an engine light pop on and then you can smell exhaust fumes , took it to local parts store four different times that day and to see who knew what it really may be , the code is P0171 and I was curious as to why after topping off the fuel the consumption ratio was way off the truck is sucking down fuel since the repair we stay at the gas pumps, but texted him and called him at Bowen to let him know what's going on because remember we didn't have any other issues like this except the flywheel, I asked him if anyone may have left something unplugged, or could they have damaged my exhaust manifold because it has to removed accord to GM to replace a flywheel, Tre told me I had to pay another 189 diagnostic fee to see what happened, your shop happened! I can understand if I did something to my vehicle but I didn't,that truck has to transport my household to school, doctors , grocery stores etc. but to be basically brushed off as if my Truck did it to itself is crazy, it literally sputters when the AC is on, sitting at a light it seems to want to shut off ( not the auto stop) and last night when we picked up my wife from the ER we stopped at wafflehouse and the truck sounds like a damn helicopter, My Truck Wasn't Doing That before the visit and work done by Tre and his team. His response was " I would need to see it to determine if we caused it " hello you most certainly did cause it! It was a flywheel repair now the exhaust is leaking, burn lean system bank 1 , and I definitely did nothing but trust his work and reviews online, never again. I'm sure he will not find fault in his own work , that would discredit him! I wish I could upload the video I took of the truck at eagle house it was loud enough if the iPhone recorded it all! I will not Bash him but I will say record everything about your vehicle what's wrong with it , how it sounds etc because these things happen and the consumers are never protected!!! And shops get way with it,it's done so that you would hopefully bring your vehicle back to them when they're the ones that caused the secondary issue. I have video proof of what my truck sounds like before it went to Bowens!

Tyler and his staff are excellent. My car was repaired quickly and no one tried to "upsale" me as…read moreis the case with any other shop I've dealt with. 10/10 recommend.

Few weeks ago had tires replaced on my vehicle at tire place. Installer gave free brake inspection…read more Said few months will need pads. Everything elce was fine. Went to Buget with coupon flyer said wanted just pads installed. Mgt went outside looked through my vehicle wheels and said "you need pads, calipers, roters, $500-600. I got in my car and drove off.

These guys are incredibly honest and cheaper than most anybody. I use them anytime they think they…read moreare up to my repair. They once did $1800 worth of repairs but it didn't fix the problem. They charged me nothing. I've seen other shops ask you to sign over your car in similar situations. I've had shops sabotage my car in south Huntsville. We are so lucky to have these guys and Larry's now.

I want to express my sincere appreciation for the fast, efficient, courteous, and professional…read morecustomer service to Adam and his team at Meineke Car Care Center Store #2755. The kindness, thoughtfulness, and attention to detail stood out from the beginning. They thoroughly checked everything and worked hard to provide the best options for my repairs while keeping me in constant communication about the progress. I had visited three different shops and received three different quotes for the same service and parts. After reading previous Google reviews, I decided to give Meineke a try--and I am so glad I did. Adam and his team are phenomenal. As a senior citizen, it means a great deal to know there are still honest, hardworking people who truly care about their customers. I never felt pressured or misled about unnecessary repairs. Instead, I felt informed, respected, and at ease throughout the entire process. Even though I haven't been in the Huntsville area long, I can confidently say I have found my go-to auto repair shop for future services and repairs. I am grateful for the excellent service and will definitely return as a loyal customer. Meineke Store #2755--you all truly rock!

I had an oil change and tire rotation done in January with them and my oil light went off one month…read morelater. There's nothing wrong with my car. I took it elsewhere and they didn't change or fill my oil. I will not use them again. They rip you off and don't do what they're supposed to.

Was traveling and had a tire blowout. I was very frantic due to me being a women and not knowing…read morewhat to do. Rod eased my concerns but most importantly was so patient and knowledgeable. Excellent top tier customer service. Rod truly is the mvp

The last two days have been enough to absolutely break me from Pep Boys. Went by this location on…read moreThursday for an alignment and specifically stated that I wanted my alignment set to aftermarket specs for some parts that were on my car. I was told it would not be a problem but that they couldn't do it that day, which was fine. He suggested that I might want to try the Madison location on Friday or I could come in on Saturday. I made an appointment for Friday in Madison, only to be told on arrival that they could not honor that appointment and that I'd have to leave the car until the next day if I wanted a forty minute service performed, even though my appointment was an hour and a half before closing and I was fifteen minutes early. I left Madison QUITE displeased but it would get far worse on Saturday. I took my car back to the south Parkway location, checked in with no problems, gave them the sheet with my alignment specs and went to the waiting room, where I sat for forty minutes before a "tech" comes in and tells me he would only set the car to factory specs. So instead of telling me up front that they didn't want to do it they wasted another hour of my time! Abysmal customer service by both locations. In the end the alignment isn't even the issue here, the issue is Pep Boys needs to decide what their company policy is and train their advisors so that they can communicate this to customers so that they can make an informed decision, so that a customer doesn't waste a couple of hours over the space of three days trying to have a simple service performed. I wouldn't be writing this review if I'd been accurately advised of my options up front. After this I'll be hard pressed to do business with Pep Boys in the future and I'll be sure to share my story at every opportunity. Before anyone assumes that there is something exotic or dangerous about these alignment specs, the last time I had the car at Hiley Mazda and the tech there offered to set it to those specs before I told him what I wanted. These specs were developed by well-known Mazda specialists and the Mazda dealership has no problem whatsoever using these specs.

I took my 2003 Ford Expedition to Express Oil for a check engine light. I also had a broken door…read morehandle for which I had a replacement. Phillip ran the diagnostics and called me with the estimate and let me know how long it would take. When he was done he called me again to let me know that my vehicle was ready to go. The service was great, efficient and a good value for the money spent. I will be back.

I usually do my own oil change, but I was busy the other so I came here an Mr keys was so nice and…read moreprofessional! an it was a great price too!!