Came into have a flat repaired. They were thorough and resolved the issue. The waiting room is…read moreclean and the employees are professional and nice.

Went in for an oil change and a new battery. 389$ later. My battery died while I was there so I…read morehad no choice to buy one. 252$ battery. Looked up the same battery at other places and it was $110 cheaper. I would not recommend this place and will be telling all I know not to go there.

These guys are fantastic! They are very friendly. They are fair, reliable and honest. The only…read moredownside is their parking lot- it's a bit snug in there- but they make it work!

Highly recommended. Needed a pre buy inspection and they got right to it.professional service,…read moreprompt and responsive . Saved me a lot of headache and trouble. My new repair shop .

My daughter had her tire patched at a different business in Overland Park and by the time she got…read moreto lees summit it was flat again and the valve stem was broken. She was able to get off the hwy and roll into Firestone. They worked her right in, replaced the valve stem, inspected the new patch and got her safely on the road again! The kindness of the staff and concern for my daughters safety was comforting. they went above and beyond and have great customer service! Thank you!

Their communication is horrible and prices are even worse. Tried taking my car here for a very…read moresimple warranty related issue..never again.

Very poor customer service. Takes forever to check in. I had an appointment and they still put me…read morebehind 2 walk ins. I genuinely don't think they know what they're doing.

It took over two hours for a basic oil change. I was told that my wait "may" be, at most, 40…read moreminutes. They were off by over double (40 minutes + 80 minutes = 120 minutes, or two hours) their estimated time. Yikes.

My time was waisted this morning when I brought my vehicle in for an inspection. I had an…read moreappointment at 10am. I respected their time by arriving early. I sat in the lobby for over an hour while my vehicle sat in the parking lot. They disrespected my time by not honoring the scheduled time. I watched as walk-ins got there problems taken care of and left. Perhaps I should not have made an appointment? Or is it that because they don't make any money on inspections and there is no priority; even for a scheduled appointment? After an hour and 15 minutes, I requested my keys back and will seek my inspection elsewhere. My money is best spent elsewhere for tires or any other service as well. Somewhere that respects the time of their customers, no matter what service is being performed.

I was so impressed with my experience at Big O Tires! I had a nail in my tire and my wheel lock key…read morehad been misplaced (I believe by the Mercedes dealership since I didn't even know what it was). One of the guys working on it went to check to see if his wheel lock key would work and it did. He then wrote down what he used so o could order a replacement on Amazon. It was really above and beyond!

Oades in Lees Summit, Mo. is HIGHLY, HIGHLY recommended a zillion percent!…read more My little MINI died Monday 4/27/26 from a"Recall" & engine problems. Not only did they send someone to come & pick me & my service dog up. But they called "Jim's Big Tow" truck service to come get my MINI. Thank you Tyler you were such a God sent! Being a bit disabled it was so greatly appreciated beyond words! I will ALWAYS recommend & use Oades! Thank you all VERY MUCH! Julie R.

This is the best mechanic shop in KC! Very friendly staff and they do great honest work. I have an…read moreold truck that they have done a great job with keeping on the road and running great. Their pricing is way better than a dealership too. I would highly recommend these guys!

I got new tires not long ago and they were great! I would recommend them to anyone. Great price,…read more fast service in and out in no time and overall the price of the tires were very competitive.

rate this place as a BIG fat "0" they are complete assholes over a simple nail in a tire!!!…read morecustomer service over the phone SUCKS!!! NEVER will i use or recommend them again!!!!

Daniel was very professional, thorough, and provided great service. Keeps the team in line and is…read morevery caring to each customer. Made a great experience.

Sometimes I understand why some businesses are closed on Sundays…read more Sometimes you might just be in a crunch and get called in urgently for work and have to travel far. Valvoline is always open on Sundays. I'm so grateful. Their goal is to do 15 minutes a car. Based on my experience I saw some cars less than 15 minutes. And some Cars over 15 minutes. I was less than 15 :) Whether if it's less than 15 or not it doesn't matter to me what matters is they have good customer service and we get to wait in our car while our car is being serviced. I'm back today because I didn't think I need wiper blades. And it's raining like crazy today. Again I'm in my car and they're putting on my new wiper blades. Thanks Valvoline Team!!

Knee deep in the moving process, right at the point where we can bring some things over and we…read morefound a gigantic bolt wedged right into the tread of my wife's car. Anyone who has ever moved knows that, of course that would happen that week! Fortunately, we found Zohr on Yelp and it was a mixed bag but ended up working pretty well. The bolt was discovered on a Saturday and we couldn't get anyone out until Monday around lunchtime. Not a huge issue as we have two cars and could ride it out, as long as they were on time... More about that in a sec. They were on the ball and said they could likely patch it, but got the tire size in case they needed to replace it on the spot. Their idea is genius, by the way. They'll come to you wherever and remove your tire and get it all fixed up or replaced, saving you the danger of driving on a wonky tire. They rescheduled us for Monday evening which didn't work with our closing/moving schedule, and called to have it at the original time. They didn't show during the window, and we had to call more than a few times to confirm they were still coming. Definitely frustrating to deal with, and I was ready to go to Plan B, but fortunately they ended up not being too late (about two hours after the window). My frustrations faded once they got someone en route; they became very responsive, communicative and let us know exactly when they'd be there. When they arrived, they said that since the bolt was in the tread they could plug it and be done in 15-20 minutes. Really grateful because we need a whole new set of tires on this car sometime soon, but would be a bummer to buy one and then have to buy a set again. Their tech was friendly and quick, very efficient, and the price was fair (I want to say around $85 out the door). They were a bit confused with the Yelp check in offer of 20% off, but I'm not sweating it too much. All in all, I was not the happiest camper the way it was going around appointment time, but they stepped up and totally redeemed themselves! Would use them again, but hopefully won't have to.

Tire repair…read more Requested tire repair from website showing 24 hr repair service. Was told in would be approximately 24 hrs before they could show up to repair the tire. Price advertised for tire repair is $45 and was quoted a price of $189.00!! Don't bother to make a call to these folks if you are in a jam.

Husband & I just happened to be in LS,MO when our 2023 Titan flashed engine light and displayed…read morecollision lights and reduced our speed to literally under 5mph! I called them in a frantic and they said bring it in, we're open till 7. I said but it doesn't even want to go what do we do? Little did i know because we are still under warranty Nissan would have towed it for FREE. Did he suggest that? NO! Finally got there, they had no loaner vehicle and didn't even offer a ride to anywhere and said it will be done no later than 10am the next day. I had to call 2x's for updates. Said it was the throttle body. What service center makes you call them to f/u?? Ridiculous! Finally, a day later, I call AGAIN and some lady says the truck is ready. Fast FWD---truck did the EXACT SAME THING the next day. Husband made it to NISSAN in Tiffany Springs and guess what?? It's the throttle body! They NEVER EVEN FIXED THE TRUCK!!! I will never, ever, ever go to that location again. Worst CS ever!

Worst service ever. Made appointment dropped vehicle off and 9 days later still no repairs even…read morestarted. I had to keep calling them for updates ,cause they never do. 9 days later I gave up on them and they turned on me like it was my fault they don't keep there word. I told them I was comming to pick my vehicle up since no work had been done. Get there and there's a new dent in my vehicle that wasn't there before,and they altered my vehicle to make sure it doesn't run correctly. If this is how a business works ,then never go there. Every review that has a complaint, the company blames the customers. News flash 100 complaints means it's the business,not the customer's. Do not take your vehicle to this business unless you like wasting your time for no service.