Cannot recommend this place enough. I had issues with Take 5.(cost me a ton of money because they…read moredrained my transmission fluid instead of oil) Do NOT go there. Jason and Drew worked their tails off getting my oil filter off because it was over tightened so much. They tried every trick in the book and finished with great attitudes even thought they were covered in oil. The manager Syd made sure I knew at all times what was going on. The communication was superb and the techs were even better. Thanks to all hands on. Will definitely be back here from now on. It's almost 100° and they never gave up. Wish I could give more than 5 stars.

My husband took our vehicle to get a tire repaired. He had an appointment. The dude working there…read morewas on the phone for well over 10 minutes and never acknowledged my husband, who has knee issues. My husband left and Firestone treated him much better. Stay away from Express Tire at 200 SW Greenwich Dr in Lee's Summit. They are horrible.

These guys are fantastic! They are very friendly. They are fair, reliable and honest. The only…read moredownside is their parking lot- it's a bit snug in there- but they make it work!

Highly recommended. Needed a pre buy inspection and they got right to it.professional service,…read moreprompt and responsive . Saved me a lot of headache and trouble. My new repair shop .

They do a great job at a very reasonable price. Get you in and out fast…read more Do a fantastic job of explaining the services. I got the Credit Card as well. As long as you pay it off in the six month period, no interest is charged. Great deal!

Disappointed in the lack of kindness. Made an appointment at 10 am for an oil change and front…read morebreaks, didn't get updates on my vehicle so had to call them to see what was happening and received attitude about it. Didn't get my vehicle back until 12 the following day. Pricy but within reason, timeframe and communication are not their strong suit. Room for improvement to say the least.

Very poor customer service. Takes forever to check in. I had an appointment and they still put me…read morebehind 2 walk ins. I genuinely don't think they know what they're doing.

It took over two hours for a basic oil change. I was told that my wait "may" be, at most, 40…read moreminutes. They were off by over double (40 minutes + 80 minutes = 120 minutes, or two hours) their estimated time. Yikes.

My time was waisted this morning when I brought my vehicle in for an inspection. I had an…read moreappointment at 10am. I respected their time by arriving early. I sat in the lobby for over an hour while my vehicle sat in the parking lot. They disrespected my time by not honoring the scheduled time. I watched as walk-ins got there problems taken care of and left. Perhaps I should not have made an appointment? Or is it that because they don't make any money on inspections and there is no priority; even for a scheduled appointment? After an hour and 15 minutes, I requested my keys back and will seek my inspection elsewhere. My money is best spent elsewhere for tires or any other service as well. Somewhere that respects the time of their customers, no matter what service is being performed.

I was so impressed with my experience at Big O Tires! I had a nail in my tire and my wheel lock key…read morehad been misplaced (I believe by the Mercedes dealership since I didn't even know what it was). One of the guys working on it went to check to see if his wheel lock key would work and it did. He then wrote down what he used so o could order a replacement on Amazon. It was really above and beyond!

Oades in Lees Summit, Mo. is HIGHLY, HIGHLY recommended a zillion percent!…read more My little MINI died Monday 4/27/26 from a"Recall" & engine problems. Not only did they send someone to come & pick me & my service dog up. But they called "Jim's Big Tow" truck service to come get my MINI. Thank you Tyler you were such a God sent! Being a bit disabled it was so greatly appreciated beyond words! I will ALWAYS recommend & use Oades! Thank you all VERY MUCH! Julie R.

This is the best mechanic shop in KC! Very friendly staff and they do great honest work. I have an…read moreold truck that they have done a great job with keeping on the road and running great. Their pricing is way better than a dealership too. I would highly recommend these guys!

I got new tires not long ago and they were great! I would recommend them to anyone. Great price,…read more fast service in and out in no time and overall the price of the tires were very competitive.

rate this place as a BIG fat "0" they are complete assholes over a simple nail in a tire!!!…read morecustomer service over the phone SUCKS!!! NEVER will i use or recommend them again!!!!

Best case: inconsistent techs. Worst case: lazy and…read moreindifferent techs. After discovering the mess they made of my truck (leaving oil all over the hood), I got the added reward of discovering they didn't bother ensuring they cleaned up the oil they had apparently spilled all over my skid plate. I went back to make sure it wasn't an actual leak, no leak but no offer of a refund. Just a bogus claim that someone would be out to clean my driveway. Spoiler; no one called or came by so I'm out the cost of the oil change and paying someone to come power wash this stain off my driveway.

Sometimes I understand why some businesses are closed on Sundays…read more Sometimes you might just be in a crunch and get called in urgently for work and have to travel far. Valvoline is always open on Sundays. I'm so grateful. Their goal is to do 15 minutes a car. Based on my experience I saw some cars less than 15 minutes. And some Cars over 15 minutes. I was less than 15 :) Whether if it's less than 15 or not it doesn't matter to me what matters is they have good customer service and we get to wait in our car while our car is being serviced. I'm back today because I didn't think I need wiper blades. And it's raining like crazy today. Again I'm in my car and they're putting on my new wiper blades. Thanks Valvoline Team!!

Why would you ever need to bring a car into a tire shop when the tire shop can come to you? This…read morecompany is very professional, you can track how long it takes for them to arrive, and I've never had any issues with them handling high end wheels. They use vinyl tapes to protect the wheel finish which is a good attention to the details.

I try to contact Mr. Anoob regarding the battery he installed for my car and still under warranty…read moreand its dead now unfortunately he's not replying. What you suggest me to do.

My car was given a clean bill of health in 2025 . I took it to them for a minor repair and the…read morewhole car started to fall apart . It was very convenient for them and their new financing . They ended up weaseling thousands out of us only for us to have to get a new car. This place needs to be shut down because it's not the same company it used to be and people are posting these stories right and left. Maybe it would be a great idea for us all to join a lawsuit together. They bragged about how much money they were bringing in. One of them physically was bragging about how much money they bring in now to one of my family members. Avoid this place with every fiber in you unless you want to get a new car and have a new car payment.

Husband & I just happened to be in LS,MO when our 2023 Titan flashed engine light and displayed…read morecollision lights and reduced our speed to literally under 5mph! I called them in a frantic and they said bring it in, we're open till 7. I said but it doesn't even want to go what do we do? Little did i know because we are still under warranty Nissan would have towed it for FREE. Did he suggest that? NO! Finally got there, they had no loaner vehicle and didn't even offer a ride to anywhere and said it will be done no later than 10am the next day. I had to call 2x's for updates. Said it was the throttle body. What service center makes you call them to f/u?? Ridiculous! Finally, a day later, I call AGAIN and some lady says the truck is ready. Fast FWD---truck did the EXACT SAME THING the next day. Husband made it to NISSAN in Tiffany Springs and guess what?? It's the throttle body! They NEVER EVEN FIXED THE TRUCK!!! I will never, ever, ever go to that location again. Worst CS ever!