Brad was very helpful in replacing two tires that went flat on us. We got them for a good value and were ready to go in less than an hour. Highly recommend! read more

This is an awesome Firestone for complete auto services (oil changes, tire replacements, check-ups) and they even do complimentary tire pressure checks. Highly recommended! read more

Firestone Complete Auto Care - Oil Change Stations Near Me - Oklahoma City, Oklahoma

Unprofessional, demeaning staff. Service was not performed as requested; instead, they proceeded to create a debate: They already KNEW what was wrong without even performing the requested service and inspecting the car, and so therefore, didn't need to inspect it. And all this, less than 15 minutes into the appointment. Condescending and belittling, the "expert" staff proceeded to tell me that I must be mistaken about the car issue because they just KNEW nothing was wrong, once again, without having even performed the scheduled inspection. They could "just tell"; they "just knew." Pathetic. read more

Brad was so helpful when I was in a pinch. I was in and out quick on a Saturday when every other place I called turned me down for the day. Will definitely come back to this location! read more

I thought my battery was dead and my neighbor helped me jump start it. However, it died again, and Firestone diagnosed it to be the alternator. They referred a great towing company to get my Kia Soul to their shop and it was delivered to them within 90 minutes from where it died on me. The service men and manager at this location worked with me and were very respectful and nice in the process. They explained all that was needed and the cost up front. I decided to get an oil change and have my brakes checked at the same time. I would HIGHLY recommend this location to everyone. I have been taking my cars to Firestone for years and it's always been a great experience, as it was this time again. Kudos to the men that run this location and the integrity they portray to us as customers. Great job! read more

The timing belt on my car broke while I was driving and I had the car towed to this location for an inspection / repair. The engine had the typical damage associated with a broken timing belt, including a destroyed water pump and bent valves. The service manager Joe and Dual gave me a reasonable price for replacement of the time belt, water pump, and valve replacement. The initial timing belt install and head job took only a couple of days, but there were some issues with the timing of the valves so the car had to be returned to the shop 3 times before final acceptance. Each time I had to return the car, Joe was very courteous and addressed each concern, and eventually got the car to the original working order. Overall, I had a great experience with this location, and I would return here to have repairs done in the future. Honest, kind mechanics with good service who stand by their work. read more

The service was excellent today and with an appointment the wait time was right on track, a little bit over an hour for an oil change and tire rotation. I had to wait on my vehicle, they turned off the Wi-Fi, they took away the coffee and the water? bottled by the way. The furniture at this particular location is extremely ratty, torn, and looks like it's been through the ringer. If you're going to utilize this particular location I recommend you drop off your car because it is not a comfortable waiting environment for customers. Again the customer service the ability to use the coupons and the timeliness are all exceptional however if you're having to wait in the waiting area it is not and that should also be considered as part of the experience. read more

Firestone Complete Auto Care - This is one of the three chairs, probably the best one although super ratty, worn down and uncomfortable. - Oil Change Stations Near Me - Oklahoma City, Oklahoma

I work Night Shift and my appointment wasn't until 3pm. let let me drop off my car early so I could get more sleep. Everyone was friendly, service was quick, and they had my car ready earlier than expected. This was my first visit. Will definitely be using Firestone again! THANK YOU FIRESTONE!! I will recommend to friends and family! Definately 5/5 stars!! read more

I was having AC issues and went to get it checked out hoping it was an easy fix. They told me my AC fuse was bad and they have to replace the entire power distribution center for $2500 plus labors.. they recommended another place that could potentially "bypass" and replace the only (one) bad fuse for me. The next day I fixed it with a friend and a $2 fuse from Oreilly's in 5 minutes. Disappointing experience $175 dollars for a youtube level diagnostic $$$ read more

Goof location. People are usually helpful. They have all but once done a good job on my repairs and are good at communicating/staying in contact with me unlike a lot of other shops I've been to in the past. Worth trying read more

I have never had a bad time at Firestone. They will email for car maintenance and do their point inspection before you leave. I have never had an issue that couldn't fix. read more

Best Firestone I have been to. Made an appointment 3 days prior, and they did my tire alignment in less than 2 hours. Highly recommend this location. read more

I came here for a tire change made in appointment and prepaid came the next day they didn't have me down and I had to wait they are short staffed which is absolutely okay but still ridiculous service. read more

If I could give this place 6 stars I would. I just moved to OKC a few months ago. My first oil change was at a place down the block recommended to me by a buddy. Apparently they had tightened something too much and not tightened something else enough so I had a slow, not terrible, oil leak. Nothing to write home (or Yelp) about. Just a minor inconvenience and a little stressful not knowing why.... But enough to try other places. Next I went to Bob Howard Nissan. I waited 3 hours for an oil change and it cost me almost $100. Straight up fuck that place for real. I'll never go back there. I may never speak to anyone named Bob or Howard ever again, if I'm being honest. That's how shitty that place is. Then I came here for brakes. The recommendations made seemed fair. It wasn't, "everything needs to be replaced!" It was a very calculated and reasonable evaluation. I expressed my concern with the price and Dual, the rep, made some suggestions to save me over $100 & get me out the door quickly, and without making me feel like I'd been robbed or disrespected. I will definitely be coming here for all future services in OKC. read more

I called for an appointment a couple days ago and got one easily. I showed up today and was met with a smile. The experience was very nice. I was tild it would take an hour and a half and asked if I wanted to wait. I said I was going to go and left. In about an hour and a half I got a phone call saying my car was done. The price was good and I was told my car was good for another 5k miles. I will be back when that occurs. Thank you Firestone for great service and convience. read more

I have been bringing my car to the Firestone on McArthur for tires, oil changes and car maintenance for several years now. The staff is friendly and they have always provided great service. They are also open all weekend, which helped out tremendously when my son's car had a tire blow out on a Sunday. They can get pretty busy, so it is always a good idea to call ahead to make an appointment when it is not an emergency. read more

I purchased some new tires online for my dad because he is on fixed disability income and had them shipped to Firestone on N MacArthur. They installed the tires and my dad was happy until he went out found one of the brand new tires was completely flat. We had it towed back to firestone and they said it was a valve stem failure and he had to purchase a new tire. The valve stem came from Firestone and was installed by them and they did not want to do anything about it. No tire replacement, discount on a new tire, nothing. We are both very disappointed in firestone and will not be using them for anything in the future. Discount Tire will be getting all of our business and I will recommend everyone else do the same. I have never had an issue with Discount Tire. read more

Very honest group of guys. The reviews were very accurate for this place. They did not try to get me to buy anything extra, they did do a little bit of "upsale" but it was nothing over the top. They warned me of a few things but never asked or told me i needed to get it changed right now and there. Great customer service. Keep up the good work! read more

Amanda was extremely rude and hostile to me. I literally left in tears. Her tone of voice was completely uncalled for and I literally did nothing. She also cursed at another employee (I think his name was Joe) to me not to his face about him not putting me on the schedule. I will never do Business here again. read more

I bring my car in here over the dealership, because I value honesty. The young man, Aaron, always does an exceptional job helping me out and is always willing to converse with me while waiting. Even when busy, they provide an honest estimate of when they can get the car in. Car issues are generally surprising and unavoidable, but this store does a great job of making it happen in a friendly way. read more

The guys here are always friendly and willing to help. I've brought my car here about three times, and each time they go above and beyond in some way. This last time they fixed a nail in my tire I didn't even know was there! They are very accommodating and don't do pushy sales on repairs. I always appreciate not being over sold or pressured into a repair before I've done my own research. read more

Not too happy with the last experience, when I was trying to get my flat fixed, wife just got a flat. let's see how the next one goes.

Appointments are useless if it takes 3 hours for an oil change. I will continue to have this location service bigger repairs on my vehicle, but I would rather go to a place that I know can get me in and out for a simple oil change. read more

My brothers a mechanic and always taught me Firestone was awful. And he's right, most are. This one, however, is wonderful. They never over exaggerate, they tell you where to go if someone else does it cheaper and they are SO dang nice. read more

I came in for an oil change and a coolant flush and they informed me that routine maintenance did not require a coolant flush for another 7000 miles. A service center that values proper maintenance over profit is hard to come by. read more

I love this location! Staff is incredibly friendly and efficient. I have been to other Firestone locations in Oklahoma City and this one is by far the best. I made an appointment online, came in with no problems, was given a reasonable time frame for completion, and it actually got done in the time frame! I will definitely be bringing my car back to this location for all of my mechanical needs. read more

These guys are about the business/ fast courteous / and truthful! I was recommended by tirerack.com to have my tires installed here- now I get my oil changes and all my automotive needs met at this location. Fairly priced / setup an appointment before going- as it could be real busy read more

Jeremy and chris are so amazing I love coming here , this firestone has the best technicians I have ever dealt with I take all 3 of my vehicle to wonderful they are so helpful and I would definitely recommend this location to everyone I know read more

Came in to get my battery replaced. They were able to take care of me within 30 minutes. Professional service, clean facility, complimentary refreshments while you wait on a comfy chair watching tv. read more

Super friendly employees! They were able to put a new tire on my car within 30 minutes, with no sales pitches or suggestions for other services. read more

I like these guys. They have always given me an honest, accurate, no pressure estimate of services needed on my car. They are good at diagnosis and troubleshooting. When wheel alignments are on sale, it's a good deal to get a lifetime warranty one from Firestone. I was away from Firestone for abut 7 years before trying these guys out. I highly recommend this facility. I'm not sure about the others. read more

I went here because of the reviews being so good. I was not disappointed. I'm wary of car places, and often afraid I'm being taken advantage of especially as a woman, but they were very honest and courteous. Would highly recommend. read more

I cannot brag on this Firestone location enough. I was having problems with my air conditioner. At first, the service advisor quoted me around $50 for a diagnostic test. They took my car right back and 45 minutes later, I was done and out of there. They couldn't get to my motor blower to replace it because it's in the dash, and it has to be replaced at the dealership. They explained this to me and didn't charge me anything. Most importantly, THEY WERE HONEST. They didn't make something up just for money. That's all that mattered to me. Great service! I live in Norman so it's a drive but I will be making this location my new location. read more

Dual and Scott got my alignment squared away this morning. Really good guys to talk to and were super helpful explaining things. Will be my go to place for alignments for the foreseeable future. read more

Firestone Complete Auto Care - Oil Change Stations Near Me - Oklahoma City, Oklahoma

I want to start off first hand that I dont normally take my car to anyone to work on it so my expectations were not very high. I did my homework and this particular Firestone had a great reputation from what I saw. I am a huge car enthusiast and love attention to detail. Not only did I receive that, but I received common courtesy and a knowledgeable staff! Also for you people with lowered cars, this is one of the few locations that has a in ground lift! Which means you can take most lowered cars to have it aligned here! I am extremely happy and my experience was very great! read more

Very helpful and resolved my issue very quickly. Also called my warranty company. Clean place, friendly staff. I would say one of the honest shop in OKC, Edmond area. I would recommend that to anyone. read more

Excellent customer service! Dual and Dustin are friendly and knowledgeable! My car wouldn't start after work, and they arrived within five minutes, diagnosed the problem, offered to follow me to the shop, and had it fixed in 15 minutes. Highly recommend this team! read more