BUYER BEWARE! TURN BACK NOW! These guys will do the old bait…read moreand switch on you real fast. Bring a certified mechanic with you to look over the car inside and out and underneath. Hook up the scan tool and check EVERYTHING!!! Don't let their fancy customer service rating flags reel you into spending your money here. It really is a circus of the absurd. Anyone have the BBB on speed dial ?

I purchased a 2018 Chevy Silverado 2500 HD WT on 11/07/2025. The sales man showed me the carfax…read moresheet. He also showed me that the dealership had changed the oil and a couple of other minor repairs. when I drove it off the lot I noticed the gas gauge was at just under 1/8. Every car I have ever purchased from a dealer has always come with a full tank of gas. I tried to fill the tank but the pump kept shutting off. I ignored the problem thinking it was the pumps fault. later tried to fill again at another station, again kept shutting down. Googled why I cant fill my tank, came back as a bad charcoal fuel line filter. Long story short when I had the car hooked up to an analyzer it showed the code had been erased before I bought the car. The dealership knew there was a $600 dollar repair needed but did not disclose the problem. I guess buyer beware is something to remember when dealing with used cars!

This review is 100% the truth…read more.. ** CUSTOMERS BEWARE ** I brought my van in for an oil change I always pay extra to have other fluids topped off as well. A guy from the shop asked me did you just have your transmission fluid changed? I replied no. He said it was the cleanest he had ever seen. That's because there was none in it. My transmission went out. My mechanic said no fluid wrecked it. I contacted Scott the owner he blamed my van? So I leased a truck and went to a koo. My customer asked where's your van I told him what happened. He said I brought my truck there they didn't put oil in it and my motor went out. Snappy Lube had to replace it. So I thought I would take them to court. Then I read someone else did and Scott got on a payment plan? That customer said it took forever to get paid back. All said Scott cost me $2,500 to bring it to Snappy Lube for an oil change. Don't be fooled on his website as well look for lowest ratings he has a lot of them folks.

Great service, never had to get out of my car. Very clear about pricing and there was no attempt to…read moreupsell anything. I'll be back!

Purchased a new 2025 outback limited and multiple add on warranties and protection. One week later…read morestill haven't heard from dealer about scheduling protection and warranty is not letting me register. They are very eager to make a sale but their follow up is lacking.

I bought a used truck it had an engine noise they said they couldn't hear it and then they said it…read morewas normal this is a knock in the engine they acted like they couldn't hear it. Buyer beware!

Jim quoted me $5200.00. I said "Now you're sure about that?" He said "Oh yes. Thats very accurate"…read more I go to pick it up and he says that'll be $5876.22. What a sheister. Had I known he was such a liar I would have gone elsewhere. Jim gives car mechanics a bad name. I wonder how often he pulls his little con job. Next time I'll go elsewhere. There's plenty of mechanics besides Sheister Jim.

Dont waste your time or money here!!! If I could give roman and his shop negative stars I would…read more It took over a month ( 3rd of July until 12th August) to "fix" my truck. Roman never answers the phone, returns calls, or keeps the customer informed of what the status is of their vehicle. I finally picked up my truck, after a month, and he was still "diagnosing" a computer issue (one it didnt have when I brought it in)....they removed a ground wire between the transmission and frame...which magically made it shift right when I replaced it. Well, the 3 month warranty expired in November, here it is December 1st and the thing is destroyed, case shattered on it due to the wrong, overtightened fastners and brackets that hold it all square not being hooked up. To top it all off, when I removed the inspection cover what do I find? Low and behold, the WRONG torque converter, the truck is a diesel, and has a 6 bolt torque converter, the one that was used was a 3 bolt designed for a gas engine. Im sure there is more internally that was not assembled correctly, but Im too disgusted to even look any further right now. The best part is, when it came apart going 70mph, 500 miles from home, it destroyed the transfercase and driveshaft (which came apart and wrapped around the fuel lines, brake lines, parking brake cables, etc...) and cost another $900 for a wrecker ride home. I have tried to get in touch with Roman to see how he is going to handle this situation because I dont feel it is right for me to have to pay another $2500.00 for a transmission...go figure, he wont answer or return calls... Do what you can to avoid this place, OEM transmissioms are similar in price and have an actual warranty...

Went in three weeks ago to look at the Corolla crossover. I'm told they don't have any at the…read moredealership. Ok I leave my number so I could be contacted when one arrives. Three weeks later still nothing. I have plenty for a down payment a credit score in the 800's and I'm ready to buy. Looks like it's going to be a Subaru for me.

Hello my dear costumers , I really wish I could rate zero but it doesn't give you that option. I…read morejust wanted to come on here and say that I came in for a check engine light I had a terrible experience here which is why I would never ever ever never never in a lifetime come back to this location, there are a few good people. The service drivers are very excellent and the advisor named Sharmeta was very kindly to proceed, helping me get through the rest of my service while picking up my car they will get over on you. They will overprice you and the technicians are not honest and do not keep their word they covered up their tracks just to get more money from me, I spoke with the tech manager, Brian he was the same way not a trustworthy man. They do not keep their word and they do not treat customers as well to make sure that they are fair and doing the right thing for us customers. I really advise you guys to really take my review in consideration Nathan Kieffer was such a A hole towards me the entire time of him being in my advisor he kept throwing sarcasm jabs and would talk over me without understanding me. He made me wait for two hours without telling me that I can go to another advisor in the most rudest disrespectful way, he was also not making sense at all and clearly does not know how to take notes very good and he does not know how to listen he thought he knew what he was talking about, but did not. He tried speaking on my behalf when he's clearly not a technician. He had too much to say when he's not even a technician I want to say so much more, but I am trying to move on from this chaotic place and move on graceful fully with my life. This was the most worst experience I've ever had with a dealership and I hope and pray nobody has ever or will ever go through what I went through. Thank you, but no thank you never again also they do not do refunds even if your problem is not solved or fixed. They did not fix my car. They tried to get over on me and made excuses of why my car was not fixed plus while trying to charge me 500$ more which is what I ended up paying for the problem to be fixed and solved, but no, of course not the problem was not solved and they wanted to charge me another $600 for the same issue might I add so if you are not smart, please be smarter if you're gonna deal with these kind of people to act the way that they acted and handle the situation was so disturbing it makes me wanna barf, not only barf, but I already cried. And he also hung up on me while trying to discuss and fix the matter because I'm not a problematic person at all. I communicated very well and I made sure they took the proper precautions of notes and information that was given.

Pathetic and out to make a buck. I have worked with several shops in two, and twice, since my go-to…read more(Hy-Tech) has been booked out (probably because they treat their customers well), I've had to bring my car to Chapman's. Whereas Hy-Tech stands by their work (I've bought tires from them, one with a leak, which they replaced for free.), Chapman's trumps up charges, even when they provided no fruitful results. In Feb 2025, I called Hy-Tech with a P2647 code and faltering power on my Honda CRV 2009. Hy-Tech was busy, but gave some helpful suggestions to look into (VVT solenoid). When I brought the vehicle to Chapman's, they called after a few hours claiming that my issues were related to a recurring P0420 code (a recurring code on this vehicle) and tried to sell me the very expensive and relatively useless job of new catalytic converters. Tried to impress me with the diligence and extensive scanning with their diagnostics scanner, but failed to give any better suggestion than new cats, while even admitting that that was probably not the true problem and the small amount of oil burnt might likely foul the new cats anyway, rendering the whole fix useless. And they "were not able to replicate the faltering". Stupidly, I paid the $250 fee for failed diagnostics over the phone without asking for a price breakdown. When I picked up the vehicle after hours, the receipt showed $120 for Diagnostics, and $130 for the complete list of codes found (Air bag sensors, abnormal door lock voltages, etc.) MAYBE I would have wanted that information if I was driving a 2025 brand new vehicle, but not a 16 year old beater at 300,000 miles with an obvious and very specific issue. DON'T GO HERE. WASTE OF MONEY FOR INEXPERIENCED SERVICE THAT DOESN'T CARE FOR ITS CUSTOMERS.

Very friendly staff with great service. Great communication. They know their stuff and are totally…read morewilling to work with you in regards as to what and how to get you on your way to going back down the road.

Awesome service! Great price! I just had some exterior blemishes and scratches on my car and wanted…read moreit to feel like new again. Northstar Collision was great on the bid but also did amazing work! My car looks as good as the first day I baught it and drove it off the lot. Also, they finished quickly and I was late to pick it up and they were great to work with. Very nice and professional service. Highly recommend. Thank you Northstar!

Crashing your car is never a fun experience. Fortunately, the team at Northstar Collision Center…read moremade the process of getting our vehicle repaired extremely easy and convenient. Not only did they complete the repairs three days ahead of schedule, they applied some touch up paint (not from the accident, but from previous incidents in parking lots) to our back bumper for free AND washed the outside of our car in addition to cleaning and vacuuming the inside. The staff was super friendly, and made sure to communicate every last detail to us throughout the entire process. Our car looks like new! I whole-heartedly recommend these guys.

I have only been to Discount Tire a few times, but I honestly don't think you could find better…read moreCustomer Service in any industry as top notch as the team at Discount Tire! WOW! Customer service is a rarity these days, but they have restored some of my faith that there are still great people in the world that can truly provide such great customer service! Every person I worked with while there was so polite and friendly! Thank You Discount Tire for an amazing experience! Also, it is asking me how I felt about the price, ummmm..... they didn't charge me to repair a slow leak in my tire, so FREE doesn't cost anything! lol

My dad took care of business easily over the phone to hook me up with a new set of 4 tires for a…read morevery affordable price, he has done business with before and has good things to say about them. I will return to review the Rocky Mountain AT tires and installation after my 10am appointment tomorrow. Perfect job, i was back on the road at 10:26am these guys are fast as sueco