Have had an oil change and now repairs done here. When I went in for repairs today, they quickly…read moregot my care in and figured out what was wrong: I had a bubble on the tire on the axle side that I couldn't see, and a bent tire rim that I could see. They found me a new tire and quoted me a price on all the repairs today. I had to go back a couple hours later when the tire got delivered, but I used their iPhone app to get a $25 off $100 discount! I highly recommend them! Fast, friendly, and fair!

Can't get anyone to return calls or emails. I used the number and email listed on the shop's…read morewebsite. Busy is understandable, but just plain silence likely means you wouldn't render adequate service anyway. If you're so busy you can't keep up, hire more people. If you can't hire more people, then you're just doing business wrong. If this review prompts an owner response, my only question is why did this matter more than my initial inquiry?

Tear down and rebuild of my 2000 gmc Sierra 1500 rear axle. Did the job and communicated well…read morethroughout the process.

Mr Derek is a great person. He is honest, professional, patient, reliable and considerate. He goes…read moreabove and beyond in his work. When my car broke down and I was stuck on the side of the road, he still went beyond his mechanic duties to check on me and offered me a ride home free of charge with the help of his colleague Mr Dustin. Mr Derek does not upsell and does not give BS; he is transparent and candid about the diagnosis process, the repairs, and the quotes. He offered to run simple tests on batteries and inspections of the car for me for free. He also responds quickly to requests, questions via Yelp and phone. My alternator of the car was bad and Mr Derek gave me two options: remanufactured and OEM. He clearly explained what the pros and cons of each one and respected my decision. The issue was fixed within 2 days. The value is reasonable. And Mr Derek takes really good care of his customers. I highly highly recommend him.

I've gone here for an oil change every time and they are great! Coupons online with a bar code they…read morescan! So easy!!! Totally recommend. My Honda was cheap.. like under $50.. synthetic is more.. I know that so I anticipated the higher amount this time around.. nice guys and even though it was late they still had personality left to make me laugh! Happy customer.

On a decent amount of time..Great service without losing a leg and a arm. Lol good value. Ask for…read morekendal in the automotives . They do oil changes with oil that goes to your year of car etc

2025 Have been using…read moreTracy's for a few years now and have always had a good experience. Mostly oil changes but also brake replacements. They are great about communication and I never feel pressured, which I really appreciate. Often they are able to give me a ride to work if I can wait for a little spell. That's also very nice:) Happy to continue seeing them for all my auto needs lol

Had an auto problem that no other shop i had been to, could fix. They got it at Tracy's in a few…read moreminutes. nothing but praise for these guys.

Very welcoming! Very thorough made my oil change was quick…read moreand easy! Good inspection very nice people!

UPDATE 11/18/25: After my original review, the new owner, Mher, reached out to me personally in…read moreexactly the thoughtful and respectful way he described in his response. He was kind, genuinely apologetic, and took full responsibility for what happened. He also mailed me a check covering half the cost of a full set of replacement tires I purchased elsewhere, which I truly appreciated. During our conversation, he explained that since my 10/16/25 service, they've implemented a completely new system for managing service tickets. Instead of different mechanics handling different tasks on the same car, one technician is now assigned to oversee the entire job from start to finish, including quality control and final sign-off. That change directly addresses the issue that led to my situation, and I'm glad to hear they're taking it seriously. My original experience was upsetting and created real safety risks while I was traveling alone, and I stand by how important it is for shops to be vigilant--especially with something as critical as tires. But I also want to acknowledge when a business steps up. The owner's follow-through, professionalism, and commitment to improving their processes made a difference, and I appreciate the effort to make things right. I hope the new systems and leadership bring this location back in line with the honesty and integrity the Christian Brothers brand is known for. In October 2025, Christian Brothers East charged me over $1,000 for a full 4-tire replacement--but never actually replaced my tires. They kept my car all day, told me everything was done, and sent me on my way. I discovered I didn't have new tires after all two days later, 750 miles away when my tire pressure light came on during a solo road trip. A Firestone mechanic confirmed my tires were old and called the CBE manager, who refunded everything (including an inexpensive filter charge). I appreciate the refund, but this created serious safety risks and stress--especially since I was a woman traveling alone through remote areas. FYI, this location is under new ownership and feels disorganized and poorly supervised. It's disappointing, given that the Christian Brothers brand emphasizes Christian values, honesty and integrity. So disappointing. My past experiences with Christian Brothers WEST were excellent, but this East shop is not living up to the brand's values. Verify your service carefully before leaving this location.

I tried to convince him 'Kevin Cares' would be a more appropriate name for his business,…read moreconsidering the genuine quality work that Kevin provides. However, it's true, he's an outlaw in the automotive world simply because he's not like any other shop or mechanic whose goal it is to overcharge and under service. Kevin can't stand the way automotive shops double or triple the price of parts and charge outrageous amounts for work to be done. While I was quoted anywhere from $1500-$900 by multiple other shops, Kevin helped me my own brand new parts for half the cost, he came to my home and made the repairs in less than three hours for a fair and sensible hourly rate. He sincerely wants to help get your repairs done at a reasonable cost. I'm very pleased that I chose Kevin for my automotive repairs, knowing that he saved me both time and money, and knowing that my costs went directly to an honest and hard-working person. No doubt I will be reaching out to Kevin again for all of my future automotive service needs.

From the owner: 30 years experience 90 day warranty on labor affordable hourly rate completely mobile Mechanic…read morehonest trustworthy and dependable I won't sell you something you don't need

Called on a Friday afternoon with a noise coming from the front end of my car. They took my car in…read moreand found an issue with the suspension. After ordering parts, they stayed late to correct the issue.

Very friendly, kind and a warm feeling walking in. We made an appointment to have our oil changed…read moreand tried rotated and got in right on time. Prices were reasonable. Thank you for being so welcoming to us.

They took my money but refused the service. Avoid this…read morelocation. I came in with a Groupon voucher for two vehicles on Dec 13th. After scanning my voucher, the manager (Cade) refused to perform the oil change, citing a gasket leak. However, because he had already scanned the code, he "spent" my money. When I asked to use the credit for my second vehicle instead, he refused. ​Groupon has confirmed they cannot refund me because Valvoline marked the service as "redeemed." When I returned to resolve this, Cade changed his story, claiming he only "recommended" the dealership and didn't refuse service--which is a lie. If he hadn't refused, I would have had the oil change done! Now I am out the money with no service to show for it. Unprofessional and dishonest.

Quick, GREAT service.. very friendly. I was in and out on a Tuesday morning about 1120am. I…read morecould not have had a better experience. Thanks to the guys who work there!