Tear down and rebuild of my 2000 gmc Sierra 1500 rear axle. Did the job and communicated well…read morethroughout the process.

Mr Derek is a great person. He is honest, professional, patient, reliable and considerate. He goes…read moreabove and beyond in his work. When my car broke down and I was stuck on the side of the road, he still went beyond his mechanic duties to check on me and offered me a ride home free of charge with the help of his colleague Mr Dustin. Mr Derek does not upsell and does not give BS; he is transparent and candid about the diagnosis process, the repairs, and the quotes. He offered to run simple tests on batteries and inspections of the car for me for free. He also responds quickly to requests, questions via Yelp and phone. My alternator of the car was bad and Mr Derek gave me two options: remanufactured and OEM. He clearly explained what the pros and cons of each one and respected my decision. The issue was fixed within 2 days. The value is reasonable. And Mr Derek takes really good care of his customers. I highly highly recommend him.

Called on a Friday afternoon with a noise coming from the front end of my car. They took my car in…read moreand found an issue with the suspension. After ordering parts, they stayed late to correct the issue.

Very friendly, kind and a warm feeling walking in. We made an appointment to have our oil changed…read moreand tried rotated and got in right on time. Prices were reasonable. Thank you for being so welcoming to us.

Took my truck in for some regular maintenance plus oil change. Got a call from the owner letting me…read moreknow that they had dropped my truck off of a lift and totaled it. No one was hurt thankfully and the owner apologized, accepted fault and claimed he would make this right. Unfortunately that has not been the case. As it stands today, I am being offered a significant amount less than is owed on my truck with no options for a replacement truck. I drive for a living so they have taken my entire livelihood. This is also happening right before I plan to move across the country. The amount hardship being caused by their mistake is significant and they are doing nothing to make it right. The only mistake I made was bringing my truck to this establishment and now I am left with no truck and possibly thousands of dollars in the hole.

Greg's team is top notch and I highly recommend them. They treat me like a preferred customer and…read moreexplain everything they've found and why they recommend what they do. They were quick to get on the work and I received my vehicle back before I expected it. I trust them and will continue to take my business to them.

Tracy's Automotive is a trustworthy place. My husband and I have had multiple positive experiences…read morewith this business. I took my car in to a large chain business who changed my tire and put a bent rim back on even though I had a new one there for them to replace it with as well as sold me 2 new tires that were still very good (they were both at a 6, obviously I have educated myself on tire tread since then) They also let me drive out of their shop with a loud noise coming from the tire they were working on and never mentioned it to me. My husband told me to call Tracy's and I decided to try them out. They were very honest with me and kept me updated on the progress being made on my car. They were the ones who found the bent rim and said they didn't feel comfortable with putting me back on the road with a tire that didn't have a good seal. The loud noise ended up being a broken strut which was fixed and rides like new again. How that could have been missed by the other company is beyond me. They took good care of me, found the needed parts as quickly as possible, and their prices are fair. The fact that I was not taken advantage of as a female means a lot to me. I will definitely be making them my go to automotive shop.

don't take anything to these people to repair. I don't believe that they are dishonest I believe…read morethat they are totally incompetent. I made the mistake of taking my ford work van to them because they are close enough for me to walk home after dropping my vehicles off. I've had issues in the past with their service when they installed a radius arm bushing in backwards on my bronco. but this time I had a coolant leak. they told me it was a plug on a cylinder head and the parts alone would be over 4500.00 but they didn't have the tools needed to repair a cylinder head. I took it to Meyers. the problem had nothing to do with the cylinder head and total cost for parts and repair was 1700.00 Tracy's charged me a diagnostic fee for the wrong diagnosis. Don't waste your money with these guys.

I want to express my appreciation for the integrity that Westlink Auto provides in their service. I…read morebrought my vehicle for diagnostic and cost quotes and unfortunately ran into some miscommunications regarding the anticipated work with the service manager. In turn this left me feeling misled. As a female customer, it can be daunting to approach major automotive undertakings and when I expressed my concern about the experience, Mike demonstrated the highest level of integrity and expressed his regret for the miscommunication. In many other service experiences, I've come across businesses and employees that will deny and gaslight customers to defend their errors. I am incredibly grateful for the honesty and decency that Westlink Auto Service provides and despite the mishap, I will be returning to this shop for all my future service needs.

Great guys! Honest…read moreCall ahead Very reliable and dependable They will not take your money if there is nothing wrong. Looked at my car twice, charged me nothing. Very helpful

Towed my car in to fix something that they had just fixed a few months earlier. It was under…read morewarranty, but they charged me almost $200 in labor. Of course, they found something else wrong with my car and I ended up with a $700 bill. The labor was only a couple of hours, but I paid a lot for it. In addition, they charged me another $170 for another diagnostic. Most places give you zero dollars for a diagnostic, especially when it was their fault it broke And you paid to have there.

UPDATE: After posting this review, Will called me from Myer's and wants to have a chance to make…read moresure I'm totally satisfied and have the information I was wanting. Original review: I took my 2005 Pontiac to the West Wichita location for a wheel alignment check. When they said they don't make appointments for alignments because they "want to have plenty of time to spend with the vehicle", I knew where this was going. I dropped the car off in the morning and, by mid-afternoon, they texted me a list of several thousand dollars' worth of recommended repairs, including many things that had nothing to do with the alignment...just normal wear items on a 160K-mile car. They didn't pressure me to have the repairs done, but they recommended not doing the alignment unless one very expensive repair was completed. Ok, now...I have owned this car since it was brand new and it's been very well maintained, it drives straight and tight, and has been extremely reliable; but an old car is naturally going to have wear, I get it. I do appreciate them not just selling me an alignment that wasn't going to last. And I'm not saying their list was inaccurate regarding the worn parts. The thing is, I didn't take the car in for a full upsell appraisal. I took it in for an alignment check. And in the end, they couldn't even provide me with a printout of the current alignment readings! (Did they ever even check the alignment? IDK, there's no record of it). That was very disappointing to me and not what I paid them for.

Lost our serpentine belt south of Wichita around 4:30 on a Friday afternoon driving from Austin to…read moreKC. Called HD and they said they could work on it the next day. Towed it to the garage around 7:30 PM and grabbed a nearby hotel. Saturday morning met them at 9:00 AM opening time. Around 10 they advised water pump bearing went out causing the belt to shred. Had me on the road by noon. Price was very reasonable. Couldn't be happier.

We were on a road trip and his schedule was full but he took us and did whatever it took to fix our…read morecar to make it to our destination! They were kind and very helpful to us! We can't appreciate him enough for squeezing us in, when everywhere else was too busy! Thank you so much!

I tried to convince him 'Kevin Cares' would be a more appropriate name for his business,…read moreconsidering the genuine quality work that Kevin provides. However, it's true, he's an outlaw in the automotive world simply because he's not like any other shop or mechanic whose goal it is to overcharge and under service. Kevin can't stand the way automotive shops double or triple the price of parts and charge outrageous amounts for work to be done. While I was quoted anywhere from $1500-$900 by multiple other shops, Kevin helped me my own brand new parts for half the cost, he came to my home and made the repairs in less than three hours for a fair and sensible hourly rate. He sincerely wants to help get your repairs done at a reasonable cost. I'm very pleased that I chose Kevin for my automotive repairs, knowing that he saved me both time and money, and knowing that my costs went directly to an honest and hard-working person. No doubt I will be reaching out to Kevin again for all of my future automotive service needs.

From the owner: 30 years experience 90 day warranty on labor affordable hourly rate completely mobile Mechanic…read morehonest trustworthy and dependable I won't sell you something you don't need