I cannot recommend this company highly enough. I can always rely on well seasoned wood and some of…read morethe best prices in the market. Also, Dawn is awesome to work with.

This is a fantastic firewood company. Excellent customer service, timely delivery, nicely seasoned…read morewood, and reasonable prices including a delivery fee of only $25! They also make beautiful rod iron wood racks.

Horrible communication. Changing delivery date after confirmation. Then cancelled the delivery…read morehalfway through the expected delivery time because the driver stated they were sliding all over the place. It was not icy or even below freezing yet. Offered to reschedule sometime the next week. This was after I had planned on the delivery, taken off work, and waited for 4 days, not contacting anyone else, becuase I was sure of the expected delivery. I can understand letting the driver decide it was too slick, that's a call on the driver. The lack of communication, unanswered phone calls, voicemail was full and we couldn't even leave a message, and then saying that since the driver cancelled the deliveries because it was too slick, we were welcome to come pick up the wood was the final nail in the coffin. I would not recommend them to anyone. I was able to make a call to another person, and got the wood delivered that afternoon. Even in the rain, when the temperature was dropping, and the other company was prompt, friendly, well priced, and he let me know when he was on his way, and when he arrived. Just one guy...how is that even possible?!? Overall, a terrible experience with Austin's Firewood. 1/10 would not eat. :(

I am very unhappy with the customer service, the amount of wood that I received and how my house…read morewas scoped out. I paid 270.00 for a 6x4 stack and a 4x4 stack of wood that is mostly criss cross stacked, open gaps, not stacked tightly and green. Green wood does not burn!! I will not use them again

Great communication! Stacked my wood nicely right where I asked them. Definitely use again.read more

Got just what we needed for a cabin trip. Great quality and packaging made it easy to transport…read more Pricing is very fair compared to grocery store bundles.

Roman and his team are tremendous. Show up, get to work and stay dedicated to getting the job done…read more Roman came out; gave me an estimate and a couple of months later, honored the quote and did a great job on my two front big ole oaks. They stacked the trimmings on the sidewalk for bulky trash and used a leaf blower to clean up the dust. Oh and they moved the flower pots from the front step to the covered porch as to not to damage them from falling limbs - who does that?!? Luckys Tree Service that's who!! Highly recommend in a sec!

Ordered 1/4 cord of wood and it was delivered the next day! They were quick and professional!…read moreHighly recommend

I've rarely had such a rewarding experience with workmen on a project as I had with this crew. From…read morestart to finish, this group of men were honest, incredibly focused, skilled and hardworking as they started by consulting with me on my project of adding an outdoor patio, suggesting modifications to enhance the appearance and practicality, all the way through to construction. They left my back yard in pristine condition by cleaning up all the dust, packaging, and anything else that was used on the job. You know when you hire someone on a project and you keep waiting for them to say, "oh we didnt budget for this" or "its actually going to cost more because xyz"? None of that here. Jordan came out, listened to us describe our project, made some great suggestions and bid the job (which was beyond reasonable) Then he came by to drop off some materials and said Ill be back in the morning with my crew. And he was! They worked all day with no breaks and finished my large brick patio in one day, on budget. It was nothing but a pleasure dealing with these guys from start to finish. I will be using them for everything outdoor related from here on out. They do landscape, tree removal and trimming, build retaining walls and patios. I give these guys 5 stars and they earned it. Quality, value, excellent communication

Jordan did a great job with my errosion issue. He sent me a couple of ideas on initial contact…read more Once he came to give me an estimate we were able to discuss options. He was very responsive and got us added to his schedule pretty quick. He also reminded me to verify if we needed HOA approval.

After looking at their website and calling them, i drove over an hour round trip to pick up some…read morepost oak to cook with on my Santa Maria. When i showed up, i was told they only sold mixed wood bundles. The website gives the impression you can pick the wood type like any other seller of cooking wood plus i called asked specifically for post oak. They don't sell anything other than mixed batches. Be aware. There are better and more honest sellers out there.

Prompt and professional. I called about getting some…read morefirewood delivered and they were so courteous. I was even able to have it delivered in 24 hours. The gentleman who arrived to deliver it was wonderful. Everything was neatly stacked exactly as I had asked. I will use them again in the future and would highly recommend them to others.

These people are great. Prompt with customer service, knowledgeable of the industry and area…read more Discounts for volume, even less the a cord, plus delivery and stacking. The wood was at our house an hour and a half from our call (we were on the same side of town). And, the delivery men were courteous.

From the owner: We provide top-notch firewood solutions that are meant to serve multiple purposes among our…read morecustomers.

My third time to use Monster. Unfortunately this was for a dying tree. However,they gave me a great…read moreprice an an existing customer and in 20 minutes or so in 100 degree heat they removed a substantial ornamental flowering peach. Ground the stump below grade, chipped the limbs which were huge,cleaned up the area and were gone. If you need a tree service hands down these are the guys you want.

Heh heh - got an email from this company today - requesting that I call them BACK for service -…read morehere is my response to their email... Scott & Nicole Rodieck - You people are not paying attention!!! My Sycamore tree was BUTCHERED by Monster Tree Service all right... At the request of my neighbor!!! The men accessed - TRESPASSED onto my property... Cutting branches close to the tree trunk that she claimed hung over her property!!! That side of the tree will never 'look right' - always lopsided in fact!!! Your company was paid and is responsible for unauthorized cutting of my tree... When I heard the saws = went outside - I implored the lead man to stop... He refused!!! Before cutting a tree authorized by a neighbor - at least notify the homeowner... My only notification was the buzz of saws - walking out to my front yard... To see a bunch of grown men standing on my property to do the most... Permanent damage that a tree could have done to it... To boot - I am over 75 years old - this is Elder Abuse at its height!!! I would never - ever again hire your company to trim a flower pot!!! Nor would I recommend your company to anyone... To say your company lacks ethics is probably the understatement of the century!!! Your employees should have conferred with the home owner at the very least... Before starting the job - and to continue after I begged for stoppage... What an insult to a helpless old woman!!!!!!!!!!!!