I cannot recommend this company highly enough. I can always rely on well seasoned wood and some of…read morethe best prices in the market. Also, Dawn is awesome to work with.

This is a fantastic firewood company. Excellent customer service, timely delivery, nicely seasoned…read morewood, and reasonable prices including a delivery fee of only $25! They also make beautiful rod iron wood racks.

Horrible communication. Changing delivery date after confirmation. Then cancelled the delivery…read morehalfway through the expected delivery time because the driver stated they were sliding all over the place. It was not icy or even below freezing yet. Offered to reschedule sometime the next week. This was after I had planned on the delivery, taken off work, and waited for 4 days, not contacting anyone else, becuase I was sure of the expected delivery. I can understand letting the driver decide it was too slick, that's a call on the driver. The lack of communication, unanswered phone calls, voicemail was full and we couldn't even leave a message, and then saying that since the driver cancelled the deliveries because it was too slick, we were welcome to come pick up the wood was the final nail in the coffin. I would not recommend them to anyone. I was able to make a call to another person, and got the wood delivered that afternoon. Even in the rain, when the temperature was dropping, and the other company was prompt, friendly, well priced, and he let me know when he was on his way, and when he arrived. Just one guy...how is that even possible?!? Overall, a terrible experience with Austin's Firewood. 1/10 would not eat. :(

I am very unhappy with the customer service, the amount of wood that I received and how my house…read morewas scoped out. I paid 270.00 for a 6x4 stack and a 4x4 stack of wood that is mostly criss cross stacked, open gaps, not stacked tightly and green. Green wood does not burn!! I will not use them again

Great communication! Stacked my wood nicely right where I asked them. Definitely use again.read more

Got just what we needed for a cabin trip. Great quality and packaging made it easy to transport…read more Pricing is very fair compared to grocery store bundles.

Ordered 1/4 cord of wood and it was delivered the next day! They were quick and professional!…read moreHighly recommend

Roman and his team are tremendous. Show up, get to work and stay dedicated to getting the job done…read more Roman came out; gave me an estimate and a couple of months later, honored the quote and did a great job on my two front big ole oaks. They stacked the trimmings on the sidewalk for bulky trash and used a leaf blower to clean up the dust. Oh and they moved the flower pots from the front step to the covered porch as to not to damage them from falling limbs - who does that?!? Luckys Tree Service that's who!! Highly recommend in a sec!

I've rarely had such a rewarding experience with workmen on a project as I had with this crew. From…read morestart to finish, this group of men were honest, incredibly focused, skilled and hardworking as they started by consulting with me on my project of adding an outdoor patio, suggesting modifications to enhance the appearance and practicality, all the way through to construction. They left my back yard in pristine condition by cleaning up all the dust, packaging, and anything else that was used on the job. You know when you hire someone on a project and you keep waiting for them to say, "oh we didnt budget for this" or "its actually going to cost more because xyz"? None of that here. Jordan came out, listened to us describe our project, made some great suggestions and bid the job (which was beyond reasonable) Then he came by to drop off some materials and said Ill be back in the morning with my crew. And he was! They worked all day with no breaks and finished my large brick patio in one day, on budget. It was nothing but a pleasure dealing with these guys from start to finish. I will be using them for everything outdoor related from here on out. They do landscape, tree removal and trimming, build retaining walls and patios. I give these guys 5 stars and they earned it. Quality, value, excellent communication

Jordan did a great job with my errosion issue. He sent me a couple of ideas on initial contact…read more Once he came to give me an estimate we were able to discuss options. He was very responsive and got us added to his schedule pretty quick. He also reminded me to verify if we needed HOA approval.

After looking at their website and calling them, i drove over an hour round trip to pick up some…read morepost oak to cook with on my Santa Maria. When i showed up, i was told they only sold mixed wood bundles. The website gives the impression you can pick the wood type like any other seller of cooking wood plus i called asked specifically for post oak. They don't sell anything other than mixed batches. Be aware. There are better and more honest sellers out there.

Not a fan, 290 for a half cord for mixed soft and hard woods, which normally means soft. if you…read moreare looking for hard wood lots, this is not the place.

These people are great. Prompt with customer service, knowledgeable of the industry and area…read more Discounts for volume, even less the a cord, plus delivery and stacking. The wood was at our house an hour and a half from our call (we were on the same side of town). And, the delivery men were courteous.

From the owner: We provide top-notch firewood solutions that are meant to serve multiple purposes among our…read morecustomers.

My third time to use Monster. Unfortunately this was for a dying tree. However,they gave me a great…read moreprice an an existing customer and in 20 minutes or so in 100 degree heat they removed a substantial ornamental flowering peach. Ground the stump below grade, chipped the limbs which were huge,cleaned up the area and were gone. If you need a tree service hands down these are the guys you want.

I have lived in my house for nearly ten years - I am 77 years old and have a heart condition and I…read moream in 3rd stage of kidney failure... The neighbor next door hired this company to trim MY tree - I heard the sound of tree trimming and walked out to find that people were cutting branches off of my tree - geting ready to shred them - the neighbor made absolutely no effort to let me know she had hired anyone to trim the branches growing over her lawn - which is full and quite green - the branches of my tree were not impeding anything on her property... I get that the neighbor had a complete legal right to trim any branches hanging over her property and I get that this company only had to do what the customer ordered done... I think there should be some way for a company to know that the owner of the tree and property has been notified in writing of the action taken regardless of who is actually paying for the branches to be cut - those people were trespassing on my property - they should have at least knocked on my door prior to starting work... I mean - can someone randomly order a company to cut another person's property - like someone on another street - if it is deemed by that initial person that a tree needs to be trimmed regardless of the location... Does this sort of thing happen frequently??? The tree will be trimmed completely at the appropriate time of the year - this was NOT a good time for any tree to be trimmed - however it will not be trimmed by Monster Tree Service of North Dallas... Several years ago this company did a great job trimming this same tree - however I cannot support a company who would go behind my back to trim my tree without my knowledge and trespass my property at the same time.