Alex, Sebastian, and their team were WONDERFUL! What we thought was a simple leaky toilet turned into a piping nightmare. Luckily First Aid Plumbing took care of everything, explained the problem and how they would fix it, and made sure we were in the know of everything going on!! Sebastian was awesome to work with and they did a fantastic job! Will only use First Aid Plumbing for any future plumbing needs! read more

My husband and I just bought a new house and while walking the dog, I noticed the outside faucet was leaking at a steady rate. We are new to the area and I found Alex and First Aid Plumbing through yelp. I called a bit panicked he was able to get here within a couple of hours. He was wearing a mask. He assessed the issue and briefed me on the plan. I also asked him to look at a couple of other things and give me a future estimate on work we were planning on doing in the near future. He gave me an estimate on the leak, which was the priority and the future items at the same time. I felt he He repaired the leak, showed me the rusted out old pipe and also the wall from outside to in, before he closed everything up and resealed and insulated the fixture. I was very impressed with his professionalism, as well as his respectful manner. I see why First Aid has a 5 star rating and I'm planning on using them again for all of our future projects. read more

First Aid Plumbing - New pipe installed. Stabilized with shims and then resealed and wrapped with insulation. - Plumbing Near Me - Houston, Texas

Had toilet issues and needed quick reliable service. Alex was very courteous and professional when I called. He came on the same day I called. He gave me an estimate and explained all that he planned to do. Once identifying the issue, it was quickly repaired. He provided a thorough explanation and even went to the attic to pour bleach into the ac drain that drains into middle sink area (cause of the problem). He provided advice to help avoid the problem in the future. I highly recommend them! read more

Alex is really responsive and very fair. We just moved into our house in March and he came out for the first home inspection and gave us the report, and since then has been out here 2-3 times helping us with various problems. His pricing is fair and he only charges a nominal trip fee if you don't get anything done when he comes out. He won't oversell you. And he's a straight shooter as far as what is wrong with your plumbing systems. Highly recommend! read more

We were absolutely pleased with the level of service, knowledge, price, and professionalism we received from Alex at First Aid Plumbing. Our house flooded on Thanksgiving Day from a pipe leak that started in the bathroom. In a panic, the situation was made worse when my husband overturned the shut off valve and broke it. Way to go, Babe! Sigh. It was devastating! Being the daughter of a plumber, I've never needed a house call... but with my Dad living out of state, we had to find a good plumber quick! I received the referral after reaching out to my neighbors on the Next Door App. Alex answered the call and was able to take our appointment quickly. He educated us on the products used and the steps he took to repair the issue (just in case Dad wanted to know). He fixed us up and took on a few extra projects we presented while in our home. He was professional & polite. He stayed until he could confirm everything was fixed, and even used shoe covers every time he entered our home, despite our first floor being torn down to the cement because of the flood. Don't hesitate to hire Alex! We would be happy to use him again and refer him to all of our friends for their plumbing needs. read more

Had 2 pipes burst during the Arctic Storm. Thankfully I was able to book Alex before he got bombarded with other customers. Alex was courteous, professional, and efficient. He fixed both pipes within an hour, and he was still taking calls during the work because so many people also had burst pipes and were without running water. His rates are very competitive also. Will definitely use Alex again! read more

I called Alex after we noticed we had an issue with a leak in our upstairs water heater. He called me 45 minutes before coming, covered the issue in detail and got to work. He did a phenomenal job cleaned up everything and even answered some of other questions we had. Top notch service and DEFINITELY will call him for any further issues we may encounter read more

My parents home had a broken pipe that was releasing sewage under there house. I'n addition the broken pipe allowed sewer gases to pure out into the open for a terrible smell. We contacted Alex and explained the issue and we quickly set up an appointment for the next day. He arrived on time and as expected. The work was completed professionally and he was on point with his estimate. Thank you First Aid Plumbing. You took an scary situation and brought back normalcy. read more

This review is for services that were completed on 10/07/2022. First Aid Plumbing fell in the middle of the pack in terms of pricing, which seemed competitive to a person that is no expert on plumbing and plumbing prices. I received some quotes that were lower and some that were exponentially higher. I've learned that a lower price is not necessarily better. I respect Alex's transparency, even when it was difficult for me to be fully knowledgeable and transparent about the issue at hand. The work actually ended up being deeper in some sections than anticipated (as prefaced by Alex) and I was not charged extra for the additional digging and work for related repairs. Out of all the quotes and discussions I had regarding cause(s) of the breakage in the sewer line, Alex was the most transparent and showed me the issue on the camera and physically (when the pipe was unearthed). Another outlet was built out for potential future sewer line cleanouts. I don't know if anything can be done to position this access point towards the back of the yard (versus a higher traffic area) but this is the only change I would have wished for from the service. It looked like teacher (Alex) and apprentice (Rogino) worked well and respectfully together and that makes for a winning team that ultimately supports and respects customers similarly. It also makes for fast and efficient service. Thank you for mending our (spot replacement) sewer line and preventing the fourth back-up in the house in less than three months. Now we can just focus on living in the house instead of bleaching it out every two weeks to a month. Lastly, from a legal and administrative standpoint, thank you for providing traceable information via public records (i.e secretary of state and MLP# and how to look it up). Appreciate some of the honest perspectives and things to look for on warranties. read more

Alex made a last minute stop to my Parents house last night...they had a busted kitchen sink pipe. It was cold and late but he made a point to make sure they were taken care of because they were Senior citizens. Can't 'Thank' him enough. He made a stressful situation better! I highly recommend First Aid Plumbing. read more

Quick response, worked around my schedule and were up front about costs from the start of the conversation. Explained the whole process as he was fixing the issue and answered all my questions. Would definitely recommend! read more

Call him first! He's the best! He came out immediately and fixed the issue at an affordable price. I was freaking out there was water on my floors and leaking under my sink. I reached out to him and he was calm and collected and offered to come out the next day. He came, saw and conquered! He was super sweet, very knowledgeable, respectful, works fast and explains everything along the way. Can't say enough good things about him. Wish everyone was like him with their work. I would hire him again in a heartbeat. I'm glad to say I found my plumber for life! Will definitely recommend him to everyone. read more

Alex did a fairly large plumbing job for me. I had installed a potable water tank for a new water system at my location and he plumbed the tank to the pump through the filters and the UV sterilizer with pex pipe and made connections to my existing copper piping. Very nice young man I am very helpful also. Pricing was reasonable. read more

A Plumber I Would Refer my Mother To Alex was recommended to me by my AC Installation / Repair company. They had recently replaced an older unit and I needed some plumbing work to bring things into the modern era. Alex got back to me quickly and turned the repair around in a day. I got a good "vibe" from him during our initial consultation. He is responsive and was able to work around my work schedule, and like I indicated in my title, I would feel completely comfortable having my mom give him a call for any of her plumbing needs. It is sooooo nice to have a plumber I feel I can trust in Houston! read more

These guys will definitely be getting calls from me on future plumbing needs! Quick response time, great communication on when they would be out. Called on a holiday weekend got fair prices for the work done when others just replied with cannot service. Sebastian was great, knew what he was doing very professional. Got a call after the work was done to see how my experience was with the service which to me actually says a lot about what these guys think about their customer service. Would definitely recommend these guys to anyone in need of plumbing repairs. read more

See all

Alex was professional, punctual, and communicated effectively. He was courteous and knowledgeable, fixing both an external pipe faucet issue and an internal toilet issue. Plumbers aren't thought about until they are needed, but if you need one, First Aid Plumbing is who you should call without hesitation. I would not only use them again, but would recommend them to anyone for their plumbing needs. So refreshing to have a great customer service experience. read more

These guys are great! I needed to install a gas tankless water heater and a gas line to the kitchen in a house we just purchased. We had everything scheduled to start the work, but then the Artic freeze hit the Houston area. With emergency calls and plumbing supplies in high demand, we had to postpone the installation. Alex and Sebastian were in constant contact with me the whole time with updates as to when they could do the work. They were able to get the supplies and had all the work done in one day! The job was very clean and professional and now we can enjoy our new gas stove and tankless water heater! Upfront quotes, honesty, and very competitive pricing is what you get from these guys! A++ all around! read more

Experienced my first plumbing emergency as a homeowner, on a Sunday of course! Alex came out the same day and spent the day fixing my issue and pointing out some flaws in on system that could cause me trouble in the future. I'm happy with the work and the quick response and will definitely be calling First Aid again for my future plumbing needs. read more

Alex was super professional and fixed my toilet with his hands tied behind his back. Very flexible on times offered and made it very easy. Thanks for the super quick response time and just as fast repair time! read more

My sink was so clogged it flooded the whole bathroom overnight. Someone was able to come the same day and check it out! Quote was reasonable and the final charge was the same as the quote. The work was quick and professional - I was, to say the least, super impressed. Would definitely recommend to anyone in need and will for sure be using in the future should any of my own needs arise!! :) read more

Alex is a hardworking, professional and above all, HONEST person. I highly respect him and recommend him to anyone who needs fast, affordable and professional service. I had a full re-pipe and will call him for all future plumbing work. read more

leaking pipe and intack valve to hot water heater. Was here within 30 minutes on a Saturday and completed in less than an hour. Fantastic service. Darrel his assistant very knowledgable, effecient, explained everything, was not a salesman trying to sell things I didn't need. Fantastic, have on speed dial for next time I need them. Highly recommend. read more

My sink had sprung a leak! I called First Aid and they responded within minutes and came out first thing in the morning. They were quick, efficient and made excellent recommendations. They were respectful, super clean and friendly. Best plumbing experience I've had. They even did a little extra! I highly recommend. read more

Alex was great! Professional and straight forward! Honest and reasonable pricing. I would definitely use First Aid Plumbing again! read more

Efficient response time and came out in a timely manner. Very professional. Highly recommend.

Very professional and easy to communicate. They gave us step by step updates and problem solved. read more

First Aid Plumbing - Finished - Plumbing Near Me - Houston, Texas

See all

Prompt, courteous, efficient, and cost effective. Alex is everything you want in a plumber.

5 star customer experience. My kitchen sink began leaking late in the evening. After doing a quick yelp search I came across First Aid Plumbing. Since it was after normal business hours, I was initially concerned that my request for service would not be received until the following morning. However, Alex replied within 10 minutes and following a few messages I had an appointment schedule for the next day. The next day Alex checked in frequently via text to provide an ETA and within an hour the leak was fixed. I would definitely use First Aid Plumbing again and would recommend them to others. read more

This is an absolute phenomenal company, the technician/owner's name is Sebastian who is a young honest guy. He takes a ton.of pride in himself and his work. Great pricing!! He showed up on time, wore a mask and solved the problem quick and honestly. Great to have an amazing plumber to call moving forward. read more

After reading the reviews I decided to call First Aid Plumbing. Alex was very professional and came out to the house immediately. My family and I felt very comfortable with him and hired him to do the work on my dad's house asap. Alex and his crew did a fantastic job and didn't take long to finish the work. They had to dig and get dirty clearing out standing water on the side and under the house to get to the rusted and clogged pipes. My dad's toilet was filling up and would take forever to go down, he had no water pressure nor hot water in the kitchen sink and a leak under the bathroom sink. Alex is truly a blessing and we can't give him enough thanks for getting my dad's plumbing back in working order. If you are looking for a great master plumber, don't second guess your decision. You have found the best company. I will definitely call Alex for any future needs. read more

This guy (Alex) does top quality work. I worked with him for 2-1/2 years before he went off on his own and started his new company (First aid plumbing). He is an unbelievably tenacious guy and works extremely hard to take care of his customers. I want to emphasize how freaking hard this guy works I mean he will work all day until 11 pm and then wake up at 6 the next day and get back on the horse. Alex is incredibly smart and he's been doing plumbing work for 14 years. I worked as his apprentice for 2-1/2 years and I have learned the best lessons from him because he has been doing this for so long and he truly is a master. I would highly recommend hiring Alex for any job any day. -Sebastian m. read more

Stellar. Responded quickly to my quote request with a competitive rate. Showed up on the early side of the job window, same day as the quote request mind you. Very professional and quick as well. He not only unclogged the sink but showed me where it may have gotten wet, AKA where I should look for mold potentially. He dried the area and cleaned up everything, super mindful with padding to make sure not to damage the floor. He also looked into our toilet after the fact because it was running odd and fixed that free of charge. This will be my first call next time I have any issues. read more

Alex did a great job fixing the leak in one of our bedrooms. He was able to come after 5 PM, which I appreciated.

We've been having trouble with our a/c drainage and Alex was a big help. Throughout the service he was personable and informative, taking his time to listen to our issues and answer any questions or concerns we had. Alex flushed our system, made some changes to our piping to help make maintenance easier in the future, and even took a peek at our water heater to make sure things were okay. We're very happy with his service and the price. read more

Called at 10:30, they were here by 4:30- same day service. Sebastian was professional and fast. Cost was reasonable. They are my new "go to" plumbers. read more

On Sunday we had plumbing issues and called first aid plumbing and got a great response and fast service. Alex Vieita was the master plumber that showed up and he was super professional and friendly. It's hard to find people good honest people these days, Alex is definitely one of them. Ty u sir! First aid Plumbing pricing is fair in my opinion. read more

We had a number of plumbing issues that needed to be fixed. I found Alex through Nextdoor.com ~ our community blog site. He wrote up an estimate on 2/19/18 and we made the appointment only two days later, 02/21/18 ~ none were emergencies or I'm sure he would have adjusted his schedule to accommodate us. He called before coming, he was punctual, professional and explained exactly what the problems were and what needed to be done. He resolved one fix in particular on a shower knob cartridge that had broken off internally and found a way to remove it which would have been very costly & extensive otherwise. He used his ingenuity, experience and expertise to resolve all our plumbing issues ~ and his prices are very reasonable by comparison. He is, also, up on all the newest parts and equipment ~ and he's neat! Whatever your plumbing needs are ~ he is your dependable guy. I highly recommend Alex and we will be calling him back if needing any future fixes. read more

The owner of First Aid plumbing is amazing! He's helped me out twice without me needing to be there by sending detailed shots of the issue, explanation of the problem(s) and multiple options to repair with quotes attached. He definitely goes above and beyond your typical service call without charging an arm and a leg. Alex is super easy to work with and you just get good and honest vibes from him. I attached before and after pictures of their wonderful work. They even came back to protect our pipes from the cold weather. We're only using using First Aid Plumbing from now on! Thank you!! read more

Very responsive, courteous, professional. Alex and Sebastian were on point with their suggestions and easily fixed then issue I was having with poorly installed valve. read more

We have called Alex to come check something out at our house twice and both times he has been prompt, polite, and knowledgeable. He is an honest guy and he goes out of his way to answer your questions about what's going on with your plumbing. He is clear and up front about pricing and provided us with options at different price points. He will always be our first choice for any plumbing related issues we have in the future. read more