We came home from vacation and i saw a small dark circle on the ceiling - tell tale sign of some sort of leak of in the attic. After examining the attic we saw that a pipe above the hot water heaters had been leaking slowly for a long time. So long that the drip had rusted out the side of one of the hot water heaters. I called First Aid Plumbing and explained that while it wasn't a gushing leak, it was worrisome. Alex sent out someone the same day. Since it was late and he wouldn't be able to replace the water heaters over night the plumber made a quick workaround to block the leaking pipes with equipment they would be able to reuse when replacing the water heaters. Alex had a team come first thing the next morning and replaced both hot water heaters with high quality products and workmanship. The staff was very helpful in explaining all the options and the potential add-ons so we could make the best decisions for our benefit and budget. They were on-time, trustworthy and just overall nice. (One plumber actually carried in a heavy Chewy package for me). I would highly recommend them. read more

I manage a dozen rental properties in Houston and have worked with Alex and Sebastian on various occasions over the last 2 years as plumbing issues arise at our rentals. I have always been happy with their service, fair pricing and attention to detail. This morning I awoke to unexplained water damage in my OWN home: the carpets in my studio and guest room were soaked through, and water was pouring out of a pipe on the side of my house. Alex and his associate were at my residence within the hour. They quickly identified the problem and made recommendations as to how to rectify. Long story short, within a couple of hours, they had installed a new water heater in my attic equipped with a flood stop sensor (to prevent future mishaps). I greatly appreciated the time Alex took to explain the situation and (patiently) answer the myriad of questions and concerns we had. This team does top notch work. I highly recommend them. They are experienced professionals and very respectful and trustworthy. read more

I am very satisfied with First Aid Plumbing. My main water supply line developed an underground leak. I called Alex to get information about cost and timing. This was my first experience with this company. He arrived mid-afternoon after finishing another job. My expectation was that he would review the job, give me an estimate, and schedule my job on another day. He looked over the job carefully and discussed possible locations for the leak (underground, in or under the slab, in the wall). He impressed me with his experience and professionalism. We came to agreement on the approach to locating the leak, and Alex prepared an estimate which was satisfactory to me. What came next surprised me. He said there was still time to begin work, which he did. The work involved digging and cutting out roots; i.e. significant manual labor. By 6:30, the job was done to my complete satisfaction. Kudos to Alex and his son, who came to help after school. I highly recommend First Aid Plumbing. read more

If anyone is searching for a great, knowledgeable, qualified, honest, reliable plumber, Alex Veitia w/First Aid Plumbing Specialist Inc. is your answer. 832-279-3065 This company and Alex performed an excellent project on rerouting all of my Cast Iron sewage lines underneath my 1965 home to PVC. It was pricey as you would expect, but half the cost if you were to hire anyone like John Moore or any of the other plumbing agencies. The work was clean, precise, and worth the money. https://www.chamberofcommerce.com/business-directory/texas/houston/plumber/2023211984 -first-aid-plumbing-specialist-inc I will be calling this company for any further projects like water heater replacement or any other plumbing in the future. I was extremely impressed by the quality, cleanliness, professionalism, timeliness and I can go on but I will run out of room to type here. read more

Absolutely should use this company! We had an urgent leak that we found from a pipe on the side of our house - we found Alex's information through Yelp, and gave him a call. Keep in mind, our problem occurred today, a Sunday afternoon- Super Bowl Sunday in fact - and he was at our place within 2 hours. He made both my husband and I feel very comfortable, clearly was extremely knowledgeable, and able to fix the problem in a timely manner. This is a new home to us, and he also took the time to show us around our house when were asking questions. He helped educate us about our pipes and other concerns to watch out for. We are so, so grateful to Alex and want to make sure others know what a great service he has! We will absolutely be calling him again for any plumbing needs in the future. read more

First Aid Plumbing was incredible and a total godsend for our home's issue with its pipes. Darrel, Alex, and Regino put in long hours to solve our difficult issue, and all 3 were courteous all the way through. The price was right, and I even managed to learn a few things about the work they were doing thanks to them being patient with my questions and explaining their procedures to me. We absolutely will be calling you guys first for any future plumbing needs going forward, 100%! I cant thank you all enough for such wonderful service. read more

We have had a lot of contractors in our home over the years and enjoyed some more than others. But I can't think of one I've felt as grateful to have working for us as Alex from First Aid Plumbing of Houston. He installed new PEX piping throughout, staying ahead of schedule, on budget, clean and organized, and punctual and considerate of us living in his way. His products and service are first rate, and his thoroughness unparalleled. I highly recommend First Aid for both new installation and service work. read more

I once contacted this company for a plumbing service and it was a positive experience. Very pleased with the service Alex provided. They were friendly, professional and done a wonderful job installing a new toilet and fixing our bathroom sink. It was great to work, very thorough and efficient. I would like to recommend the First Aid Plumbing team to anybody as they made this plumbing experience pleasant. read more

Alex was just wonderful. He just installed a water heater and did an excellent job. His price was reasonable and he was very professional. I would trust him totally with any plumbing job. A thank you to Walter at Stalwart Air for recommending him. Both of these men at these companies are exceptional and I will always feel comfortable trusting them with work in my home. Thank you, Alex!!!! read more

I highly reccomend this plumbing company! Highest level of integrity! Fair prices. Alex (owner) runs a tight ship. Always on time! Fantastic communicator! He always includes us every step of the way! Everything is cleaned up and the grass is put back. They always wear shoe covers. Don't call anyone else! read more

Called them up on a Friday night and they came out on Saturday morning. The price was better then the three others I had called. They got the drain unstuck in about 40 minutes and told me to pour some boiling water down the drain every month or so. I do not cook with a lot of grease, but - great advice. read more

I recently hired First Aid Plumbing to install a new water heater in my home, and I am very pleased with the entire experience. From the beginning, they were prompt in responding to my inquiry and provided a clear, detailed estimate for the work. The team arrived on time and was well-prepared for the job. read more

Installed two 40 gallon water heaters in our attic and hauled off the old units. Quick to respond, install went without a hitch. Installation price was way better than the big box stores are charging. I will be using them in the future for any plumbing needs and I would highly recommend. read more

Alex was professional, knowledgable, and thorough. He came to the rescue late one night for a broken underground water inlet pipe. He arrived well equipped and few hours later he was done, with a solid solution to the problem. Call Alex. He's The Man. - Neal read more

Fast response. Smart and capable team arrived quickly. Good work and fair price. I rarely write reviews..... but this time I wanted to. I have recommended Alex to 3 other families so far. Will call them again. read more

Alex did an AMAZING job! He worked around my schedule to come by for a free quote and then came by a second time when it was convenient for me to completely replace my kitchen plumbing. Highly recommend!! read more