They basically try to talk you out of places, not available on the weekends and you can not talk to…read moreanyone on the phone. I feel bad for those that hire them to rent out their properties.

Avoid this pls,don't sign a contract..ur security deposit your not gonna see it again...renting a…read morestudio..very small and they charge me 867 for cleaning and even a pest control.193!!!really.sink when I leave is perfectly fine and the charge me 188.48..lots of hidden charge that you didn't agree when u sign the lease.my security deposit 1550.00 they only refund me 5:45 make me laugh...

Graham Properties and Graham Mortgage are top tier!…read moreExcellent service on both their realty and mortgage financing sides. Very prompt service and you really know that they're working in your best interests! HIGHLY recommended for mortgage financing and real estate needs!

Even during this crazy housing market we were able to find a home that we could call our own, and…read morewe couldn't have done it without Loren and Pauline's help. We appreciate the time and effort both of them put into our extensive search, and love living in our new home! We highly recommend Graham Properties!

Marc Kumai did a fantastic job with my real estate purchase. He kept me informed every single step…read moreof the way and was very communicative with both present items to be addressed as well as looking ahead of the curve. The transaction had some layers of complexity but I felt I was in good hands the whole way though. Marc fought vigorously to get my terms met with the seller's agent and went above and beyond my expectations.

Don't ever rent from them! A series of awful and regretful experiences!…read more First, when you go checking the condo unit with their so-called "Field Assistant" (who's name is OJ Uy) he says that unless you give him your full application fee (not refundable!) or else he will not tell you the parking stall number nor showing you the exact location of it in the building' s 6+ floors garage, (just because once you saw it's actually on the highest floor at an almost dead end corner, you very possibly would walk away and drop the idea of renting that particular unit immediately!) Second, even Marc Kumai is "your" "Property Agent" who signed on your 1-year rental agreement, for a quite decent place, in his own space, while you sign your name as the tenant/renter in a separate meeting room in the same location of their Kapiolani Office, he still does NOT bother himself to walk in just to show a positive gesture like: getting introduced by his "field assistant" OJ, who is there for the papers to be signed by both parties, or just simply saying hello, or providing a contact method for the coming 1 year just in case when the needs related to the things in the unit do occur, etc. Third, so when one month later some of the kitchen appliances failed to perform normally one by one, OJ must be so tired of getting the phone calls requesting for repairs that he all of a sudden impatiently and angrily expressed that he is right now at his second job, furthermore he lashed out by saying Marc Kumai should be contacted for such matters not him. Since then, whenever dialing Marc Kumai's, a message saying his "voice box is full" can be heard at the other end, hence the connection never actually happened. Forth, they say Marc is a very busy Chief so of course we should never expect him to be reachable at all. Instead, we should just ask for his assistants. But, guess what! Each and every young lady quit the job so quickly that a new name needs to be learned every a couple of months. Meanwhile, Marc's existence is still no more than just like a ghost even years have passed!

DO NOT RENT FROM SC REALTY OR FRANCES LAU!!!…read more I rented a unit at 1519 Thurston Avenue for two years, and my experience was nothing short of a nightmare. From the very first walkthrough, I suspected there was mold in the closets. I immediately brought it to the attention of the agent, Frances Lau, who insisted there was no mold present. Despite my concerns, on the initial inspection sheet, we noted a mold-like substance in both closets. As time went on, my family and I began experiencing health issues, and we spent thousands of dollars at doctors' offices and even took our dog to the vet, trying to figure out what was going wrong. We then experienced a massive leak in the apartment, which led to the ceiling being cut open and, to our shock, revealed large amounts of mold that had been hidden behind the drywall. Despite this alarming discovery, Frances Lau and SC Realty refused to take our concerns seriously. We requested that the unit be tested for mold multiple times (five times to be exact), but each time we were ignored. After no response, we paid out of pocket for a full mold inspection, and the results were horrifying--every single room tested positive for high levels of black mold. At this point, my family was already feeling the health effects of prolonged exposure to toxic mold. To protect our health, we made the decision to move out as soon as possible. However, even after we left, Frances continued to ignore our attempts to reach her. We had to escalate the issue to her boss at SC Realty, but we were still met with indifference. SC Realty then forced us to sign away any legal claims in exchange for allowing us to break the lease early without them keeping our security deposit, even though they had previously threatened to withhold it. It's clear to me that SC Realty is well aware they are renting out unsafe, uninhabitable units. To make matters worse, they raised the rent by $250 and began showing the unit to new potential tenants less than a month after we moved out. If you value the health and safety of your family, I urge you not to rent from SC Realty. This company knowingly rents out mold-infested units and will do everything in their power to avoid taking responsibility. Frances Lau, in particular, was the worst agent I've ever encountered. After speaking with other agents at SC Realty, I can confidently say I have nothing positive to say about this company. They are dishonest, negligent, and completely unconcerned with tenant safety. The sad reality is that the State of Hawaii does little to protect renters in situations like this, leaving companies like SC Realty to continue engaging in this behavior unchecked. I have documentation and test results that prove the apartment was infested with black mold. Please, do your due diligence and avoid this company at all costs.

If you ever need a property manager, contact Bryan Walker. He is the most helpful, reliable person…read morethat you can really depend and count on. Best service, highly recommended. Once, a different company broke my flood lights, and he was so kind to offer to help replace it even though it was outside of his obligations via his contracted services. He is a wonderful person and I would recommend him to anybody looking for a trustworthy and kind property manager.

Location: They are located upstairs from Consolidated…read moreTheater and Genki Sushi. There is ample parking since its at Kahala Mall. Staff: The staff were friendly and accommodating. The offered water and coffee. They also brought me a tissue box when I requested a tissue during signing. Service: They provided exceptional service in a timely manner. They worked well with our realtor as well as our financial institution. They were able to send a check and our final HUD to a location closer to us. Overall, I'm a satisfied client even though we didn't get a say in this escrow company.

Daisy Su was my escrow officer and what a great escrow person. Professional, accurate, personable,…read moreand someone who I highly recommend. You will be happy using Daisy to close your loan.

I cannot say enough wonderful things about my realtor, Pam Maeda…read more From the very beginning, Pam truly believed in me and my dream of homeownership. She patiently answered my questions, walked me through the entire process, listened carefully and helped ease my worries every step of the way. She connected me with my loan officer and always knew who to pair me up with to make the process seamless. Pam consistently showed up and checked in on me, making sure I never felt alone or overwhelmed. She was there for my walk-through and on key-receiving day, which meant so much to me. Her insight and expertise on walk-through day helped me look for things that I would never have thought of or considered, which is helpful when purchasing a new home. If not for her, I would have overlooked defects or flaws that I didn't know to look for. Her guidance, reassurance and steady presence made what could have been a stressful experience feel manageable and even exciting. She was patient with me and never made me feel as though any question or concern or even emotion was silly. Pam is knowledgeable, responsive and genuinely cares about her clients. She doesn't just do her job, she supports you, advocates for you and sees the process through from start to finish. Thanks to Pam, my dream of homeownership became a reality, and I am forever grateful. If you're looking for a realtor who truly listens, believes in you and shows up for you every step of the way, Pam Maeda is the one. Thank you, Pam! You are awesome sauce!!

Excellent customer service, trustworthy professionals, always responsive...relevant data provided…read moreto help make the most difficult and significant decisions. Mahalo for the assistance you have provided to me over the years Ms. Fukumae!

The absolute best property management company in Hawaii!!! Lani Properties has taken great care of…read moremy rental properties on Oahu for many years. I do not have to worry about anything. And am extremely appreciative to have their services. They are number one!!! "No ka oi !!!" A Big Grateful Thanks to the Lani Properties ohana!!!

Don't expect to get your deposit back. Every little detail will be scrutinized and little to no…read moregrace will be given. Clearly they have been burned one too many times by bad tennants. Unfortunately, I had to break my lease they clearly communicated with me there would be a $400 move out charge and I need to keep utilities on. I gave them 3 months notice and they waited until a week after I moved out to tell me I wouldn't get my full deposit back and wouldn't get the money I paid up front for the next month. They told me I was fortunate since I had two months left of my rent. Knowing this I could have stayed at property but since we were already moved out there was nothing I could do but accept the outcome. Two stars because Clinton (I think) was very helpful and communicative.

After reading the fine print of their rental application posted on the website, I realized all the…read moreproperties managed by Island Realtors are not pet friendly. Sure the individual listings may vary, but the posted application says otherwise. Just an FYI for those of us browing their website's extensive list of available listings. Dont miss out on the small details!

I just want to give a great big thank you to Cindy. She has helped our family with many real estate…read moretransaction. She helped with my mom's rental and the sale. She has helped my son with his rental and then with the sale of my mom's house to my husband and currently helping with the rental of the house. It has been awesome dealing with Cindy especially with her high level of professionalism. She listens, gives her thoughts but ultimately letting the client make the decision. I really appreciate communication too especially since I'm don't live on the islands.