You decide whether this is a company you want to do business with…read more The head salesman (Dave Gill) was showing me a vehicle I wad interested in and getting me pricing. During our convo, I caught him in a lie about it. When I questioned him, he told me I "misunderstood". I explained it was not a "misunderstanding", I was meant to here that. I said how trust was gone and I thought he was a shitty salesman and how he should be ashamed of himself. He became defensive and argumentative. It ended with him calling me a vulgar name and told me to leave and never come back The most unprofessional customer service I have ever experienced. The owner was no better.

DO NOT got to this place if you expect to be treated decent. The "special" finance guy who can work…read more"miracles" David Jones is a scammer. Of course he can get you into any car! He is a manipulator and literally puts you into the highest mileage car and then laughs as you drive away. I had the car for literally 2 hours when I realized I have no A/C, no heat, the windshield wiper reservoir had a hole in it so the entire gallon of fluid was on my garage floor. Heavy smell of antifreeze...THANK GOD he sold me the $2800 extended warranty right? My husband and I drove to the dealership to express our concerns and he confronts us in the parking lot, cussing us out telling us he is getting pissed off having to deal with it. What did he expect? Take my car in to get it fixed....pick it up, get home and we notice another issue. Finally get told that the timing chain is stretched and about to snap. Thousands of dollars to repair. Message David because he just told me days ago to come back and he would refund me my down payment. Told him I want my money back. He send me a nasty messages, deletes it and then blocks me. GREAT CUSTOMER SERVICE. So I reach out to the General Manage George McGuire. What a peach he was! Starts yelling at me yelling me it's my fault that I am having problems. He sold it to me "AS IS" with an extended warranty. Even went as far as to say "Now you have a broken car. If you're driving home today and it breaks into 10 pieces, now you have a 10 piece broken car". And this guy is the actual owner. Way to stand behind your cars and help people. I should have known. The reviews on David, George and Shakopee Chevrolet are horrible. If you have had a bad experience, send me a message. I would love to work with you! Do yourself a favor......go elsewhere! If you are a single mom or anyone who cannot afford a bunch of problems, stay clear of this dealership

Bought a 1999 Toyota Camry with 120,000 miles on it and he gave me a good deal at 2,500 after…read moredriving it for awhile I found there to be a radiator leak the car was buy as you see it so he didn't have to help me fix the car but the owner of total auto sales still helped me anyways amazing used car dealership would recommend 100%

From the owner: Selling since 1978read more

Guess I lucked out in getting knowledgeable, friendly salespeople, as some of these other reviews…read moreare awful. My experience was terrific!. My 2017 car had been stolen and trashed so badly it was declared totaled. Apple Used Autos was very helpful in arranging everything--paperwork, plates, financing, and, since my defunct ride was older, the guy who sold me the 2024 Corolla, after a good long test drive, guided me patiently and thoroughly through all the new safety and navigation features--for about half an hour! Highly recommended,

I had been wanting another car since i sold my e350 last summer. But things fell through and i…read moreended up buying a chevy trailblazer i hated the 2 weeks i had it.let me tell you guys this dealership and its crew in sales are on their job. F les consultant was Sean Kelleyriendly welcoming sales team . My sales consultant was Sean Kelley, I am so greatful and appreciative of the magic and rabbits and birds he pulled out of a magic hat for my car. The Lexus LS 460 is my dream car and has been since it came out. Eazy trade for my truck, and he did the impossible for me by getting me financed. so east i recommend you stop at Apple used autos before you go through all the B.S. that dealerships usually do. Sean said i was approved no B.S. , no smoke and mirrors. Apple Used Autos is number 1! THANKS SEAN!!!!!

Typically I go over to Apple Ford (Apple Valley); but they didn't get back to me this time for…read morewhatever reason. So I ended up reaching out to Apple Ford (Shakopee) who responded promptly to help me with new truck tires. Daniel H was great to work with and followed up with thorough detail every time. He was able to fit me into the schedule with less than a week's notice and Apple Ford Shakopee facilitated the service within the expected times in addition to informing me of outstanding TSBs and even completed one while the truck was already there. Never had any bad experiences with Apple Ford locations. It's always been a great experience and had a good time in their waiting area (TV, snacks, beverages, etc.). Thanks again!

I cannot say enough great things about Santino Clay at Apple Ford Shakopee. From start to finish,…read morethis was hands down the best vehicle buying experience I've ever had. Santino is the definition of a true professional knowledgeable, honest, patient, and completely zero pressure the entire time. He went above and beyond to make sure I got exactly what I wanted, answered every question thoroughly, and made the entire process smooth and stress free. You can tell he genuinely cares about his customers and takes pride in what he does. That kind of service is rare. I absolutely LOVE my F150. It is everything I hoped for and more. The truck looks incredible, drives amazing, and I could not be happier with my purchase. Santino made it happen and made it easy. If you are buying a vehicle, do yourself a favor and ask for Santino. He is a rockstar and I will be sending everyone I know his way. Thank you again Santino. You crushed it.

Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

These guys are nothing less than incredible! I'm so impressed and just have to share so people know…read morethey have an honest, trustworthy business available for their next used car purchase! The vehicles they have available are top-notch, high-quality and have been thoroughly inspected for any maintenance needs. We purchased a 2015 Toyota Highlander in March 2024. You would never know by its looks that it was not brand new, it's gorgeous! If they don't have something in stock that fits your needs, they will find what you're looking for. This is one place where YOU DO NOT HAVE TO FEAR THE "USED CAR SALESMAN"!

it would appear that pretty much everyone working at this location is uneducated and unable to…read moresolve simple problems. You and your vehicle will not be treated with care or respect. don't waste your time.

Bought out Jeep here last year. We've had to come back 4 times already for service and a couple of…read morerecalls. Easy to schedule, but I wish they didn't have recalls so often since they needed to keep the vehicle overnight and it's quite a far drive from our house.

Amazing service, which was not the experience I have had at 2 of the other locations.  Tom Miles is…read morean honest and personable man to work with. Even if you aren't making a purchase same day. There was no frustrating pressure towards purchasing or making a decision.  I received valuable feedback, as well as a lot of new information about the car I was looking into and their business practices.

If I could give 0 stars I would. Terrible customer service. They sold me a for edge for 7,000$ with…read morea slipping transmission. It was driving until about a month after purchasing. I highly recommend you shop for a car elsewhere