I had the privilege of working with Cammie when my mom passed away in October. No matter how much…read moreyou prepare, the loss of a loved one is intense, immense, overwhelming and devastating. From the moment Tevan took my call that awful evening she passed, to the care and compassion rendered at my house at her removal by Chris, to the dedication, care and professionalism of Cammie, Randy King, Summer and all involved in her care.. they made sure even as a commoner my mom was treated as a queen. Thank you, from the bottom of my heart, thank you for ALL you did for my family in my darkest time.

I want to give a heartfelt thank you to the Bonney Watson team for helping coordinate the care and…read moreshipment of my grandpa back to his homeland. The process was long and came with many unexpected bumps along the way, but Tom was communicative, supportive, and truly advocated for us. Without his help, we wouldn't have been able to bring my grandpa back to Vietnam, where he wished to be laid to rest. I highly recommend their services to anyone in need. Just a word of advice, the process of bringing a casket abroad does take time, so patience is key.

We made the decision to prearrange our end-of-life care to help our family at that critical time…read more For us, the idea of terramation, sometimes referred to as human composting, was the most natural and gentle way to go. Once we made a visit to Return Home, the choice was easy. The staff was kind, compassionate, and professional, all with a sense of moderation that made discussions comfortable. We signed our prearrangement with confidence we took a step that will make things easier for our family. Little did we know we would need to make funeral arrangements a son of ours before our own time came. Our phone call to Return Home was answered immediately, and Director of Family Care, Brie Smith, took care of the logistical tasks, then worked with us to set up a memorial service for the family that we conducted in a lovely space on site. Following the memorial service, we made visits to our son as he was undergoing his terramation journey. We sat with him and admired the decorations and pictures so lovingly placed by the family during the service. Now, he has returned to our home and continues to be a part of our lives in our garden. Thank you Return Home for the great care of our dear son, and the kind attention you paid to our needs. Everyone we encoutered at Return Home on our visits treated us with the same considerate manner we experienced with Brie. We now have first-hand knowledge of what our own family will experience when they work with Return Home on our behalf. We could not be more pleased.

We did a preplanning terramation call with Mandy yesterday; she was AMAZING! She provided us a…read morefull and clear overview of the process, answered all of our questions and was just easy to vibe with. We haven't finalized with them yet (pending continued discussion with family) however I'm 99.9% sure this is the path we will use for both my hubby and myself.

I received an advertisement for services in the mail today but it didn't have my name on it. The…read moreenvelope had my ex-mother in law's name on it! WTH!! This woman has never lived at this address or even this state. I do not know where they get their lists to send out these unwanted advertisements (Right before the holidays, you guys are morbid!), but who ever gave you the mailing lists, should be fired! My ex mother in law lives more than three thousand miles from Washington State. What's really funny, is the return address on this advertisement is within walk able distance from my office. I plan on paying them a visit to return their unwanted solicitations! I totally agree with Bart G. This is fair warning for this business, if you sent one more advertisement to my address, I will return the advertisement along with a summons to appear in civil court.

My mother had past away on January 2nd, Justine from the Tukwila branch in Washington State, was…read moreamazing!!!!! Justine and her staff were very helpful in carrying out my moms last wishes. My mother was a Vietnam Veteran. Justine handled everything from retrieving the body to arranging the funeral. Justine also kept me informed of proceeding that need my attention. I would recommend anyone who wishes to be cremated the the national crematory in Tukwila. Justine is a rare gem. I was very grateful to have Justine and her staff during these hard times. In my option they went above and beyond anything i could have imagined. Thank you Justine for taking such good care of my loved one

My twin sister was in Hospice with terminal cancer in Seattle, We knew that her death was imminent…read morebut I live 1500 miles away and I could not be there with her and her family to help with the necessary arrangements. I called Western Cremation and spoke to Adrien. He was so knowledgeable. He walked me through the process. His empathy, professionalism and calm demeanor was a godsend! Western took care of everything: the transport of my sister, her cremation, the delivery of the ashes to her family, dealing with the coroner, the necessary reporting to the government and the ordering of the death certificates. The loss of a loved one is never painless, but Western was there for us during a very trying and tragic time, easing the loss. We appreciate all the they did and we recommend them wholeheartedly.

I was very apprehensive about ordering such an important and delicate matter on line. I contacted…read morethem once my Mom passed. They took care of everything! It was a difficult time but Western Cremation Alliance took over and handled everything seamlessly. I was able to just grieve for my Mom.

It is impossible to get any customer service at this location. Calls and emails go unanswered…read more Several family members are buried here, so I am a regular visitor. A vase was stolen from my dad's gravesite. I paid over $200 to get it replaced. Two weeks later, the insert was missing. When I called to ask about it, it took three weeks for a reply and I was basically told, they aren't responsible...did I want to replace it for another $200? On key holidays, ie Mother's Day, the water is not turned on, so we've started bringing our own. Also, waste cans are usually overflowing. I've been trying to get a vacant, pre-paid plot put into my brother's name for 3 years. I would give this place zero stars if I could. They only want your money and then you will be on your own. AVOID Riverton Crest.

We went out to the gravesite to visit a relative and since we haven't been there for a while, we…read morecouldn't remember the exact location. As you pull into the entrance, it looks like there's a gate now. The office is located to the left of the entrance. We stopped by the office to see if they could help point us in the right direction. The staff here was really courteous. Gabe offered us some tea while waiting to be assisted. He helped my relative with the planning process years ago, so I was shock that he remember who we were. The office receptionist Be went out of her way to show us the exact spot. I was expecting that she would hand us a map and have us go on our way, but instead she knew exactly where my relative was located. I'm impressed because she didn't use a map or some locator of some sort to find the spot. Kinda cool and creepy at the same time, if you ask me. There's faucets around the cemetery to use for the flower vase. Based on my observation, it seems like this cemetery is connected to the visitors families, because as people were driving into the cemetery, they stopped to say hi to the employees. So that tells me that they really care about the families.

If I could give them more stars - I definitely would without hesitation. Michael and Desiree are…read moreamazing to work with. My father's death was hard for all of us especially my mom. With their guidance and support- everything was done so well and seamlessly. There was no upselling of anything, no pressure. They were able to accommodate our requests. My mom was so impressed with Michael. He walked with her to the viewing of my father. And he stayed with us until my dad's burial was done. He made sure everything was ok before he left. Desiree was quick to respond either a call or text. She's was very helpful. Price was very reasonable. They are caring and compassionate people. I would definitely work with them again.

Tl;Dr: A local funeral home that does everything that matters better than the national mega corps…read more They don't upsell you, they're extremely helpful and informed, they're timely and I've never had a problem trying to get in touch with them. Sure, Desiree might get a little flustered if you send her cell to your AI answering machine when you don't recognize the number on the caller ID - but other than that, they all goods. Oh, and they tend to cost less than other places... that's pretty important too.

Staff were very professional and in top of things. They answered any and all of questions and…read moreshowed a great deal of support and empathy during my time of loss and grief

If I could give no stars I would. Catherine was nasty and rude. She also LIED about one of my…read morefamily members to another. To handle any grieving human being in the manner that she did was uncalled for and downright unprofessiona. Please find somewhere else to handle your loved one's services.