I want to thank Robin for taking care of us in such a difficult time. She made sure I had the right…read moreinformation to travel with the remains of my brother. She was professional, informative, sensitive and most of all caring. The saying is always, "you pay for what you get." But in this case that was not true! The price was extremely affordable and professional! Thank you Robin you are amazing. We are home with the remains of our brother. It all worked out.

I've been standing outside their door for 30 minutes waiting for ANYONE to show up. I had a 9 am…read moreappointment to pick up my mother's remains so I can bring them for her burial and no one is here. I've called and spoke with 5 people that are apologetic, but are unable to help me. We've given them thousands of dollars and I may have to show up to my mother's funeral late and without remains. THE WORST.

When my wife passed unexpectedly, I chose Tuell-McKee on the advice of a friend. It was the right…read morechoice for me. Every interaction I had with them was professional and respectful. They explained the process and did everything. My part consisted of a short meeting (less than 30 min) and paying the bill I was shocked at how low the price given the high quality service I received). They coordinated with the coroner and made all arrangements. All I had to do was come and pick up the remains that they had placed in the urn that we had selected. I am not sure if they have facilities to host memorial or funeral services because we wanted to have our own small family service to be followed later by a celebration of life service later at our own church. All I can say is THANK YOU for the amazing help you were in a very bad time in our lives.

My late husband was a veteran so it made sense to choose the cremation package that included…read moresubmitting the necessary paperwork to the VA. This was in October. The woman who I worked with told me that it was necessary to wait until January to file the paperwork because the VA ran out of funding by October. I believed her. Then I called the VA and they told me that was nonsense and they couldn't imagine why anyone would tell me that. When I called and told them this, I was told the paperwork had been sent but checking with the VA proved otherwise. I called again and informed them of this and once again was told the paperwork was sent. For the second time, the VA said they had received nothing. For the third time I had to call them and demand the paperwork be sent. Finally it was sent but it was done incorrectly and the VA sent it back to me. It was finally up to me to handle the paperwork on my own. The woman I dealt with had assured me not once but three times that the paperwork was handled and each time that was proven to be false. The claim she made about the VA running out of funding was proven to be false. I do not know what her motivation was nor do I care. I was in mourning for my husband and the last thing I needed to deal with was this woman's unprofessional behavior and her lack of integrity. There may be good, trustworthy people who work there, unfortunately I was handled by a person who was just the opposite and on that basis alone I would not recommend this service. When I first drove up to their location, seeing it was in a strip mall, I immediately had reservations. I should have trusted my instincts and gone elsewhere for all the aggravation this woman caused me.

We were in a need to have one of our pets cremated recently and New Tacoma Cemeteries got us in…read morefairly quickly. We called around at other places that did pet cremation services and either nobody answered the phone, couldn't commit to it or appointments were needed and felt really far out for something that our household didn't really want to sit around on and not have at least get the ball rolling. We got in the next day and our elderly dog that passed got cremated a few days later. Of course our dog's death occurred right when a weekend was coming on and so having the cremation done had to wait until the following Monday. But New Tacoma Cemeteries had a great selection of urns for our dog. We picked a very nice wooded one and we're quite pleased with it and the service once it was completed. As I imagine as the staff are tailored to be they were very understanding and sympathetic to our recent loss and did a great job. Our 15 year old Chihuahua passed away at home. Her name was Brazil. Once time allowed we scattered the ashes on her favorite ocean beach. We will definitely keep the urn as remember fondly our pet but more importantly a family member that we lost.

My SO and partner, Joyce Huseby, recently passed away unexpectantly. To have a loved one die is…read moredifficult enough, but to have the death come unexpectantly just doubles the emotional pain. Over the decades my family has turned to New Tacoma Cemeteries to handle all the services necessary for handling deceased relatives. Paul Lovgren was assigned to me for handling the arrangements for Joyce. I can't say enough about how compassionate, professional and helpful Paul was. His also provided some much needed and timely advice for making the memorial service a success as well. My thanks to Paul and all the other staff members involved.

the sanctury was old school nice with wood pews. the reception area was dark, dirty table linens of…read morewhich if we were told would have supplied our own. the bathrooms were gross with molded toilet rings, no paper products, and reminded we of disgusting roadside gas station from my youth. our walk through was canceled last minute which I wonder if routine. if I had seen the conditions I would have been prepared to clean bathrooms and supply linens. my mothers memorial. not recommend. a city park would have been cleaner.

Hill Funeral Home was wonderful, just when we needed them. My mother-in-law passed away…read moreunexepectedly on New Year's Day. We had no funeral plans previously made and didn't know where to start. The staff at Hill was very caring and helped us with every step along the way. They were very flexible and accomodating. Their website even includes their pricing: http://hill-funeral-home.com/

They were wonderful! No pressure, no up selling. Kind and helpful. Best experience I have ever…read morehad with a funeral home. I highly recommend them.

I would give them a better review if they did not leave our viewing service in the hands of a…read moreyounger lady on her first day. She didn't know where tissues or garbage cans were. Also sat on the computer and did not greet/direct guests attending or check on my family.

I can't express the pain of losing my husband so early, but I want to share how pleasant and…read morespecial Tammy at Sumner City Cemetery has been to both me and my daughter during this incredibly difficult time. Next month will mark one year since I lost my love and my person. I purchased my husband's headstone in early summer, but I wasn't ready to bury his urn. Today, I called to ask if I could bury him on the one-year anniversary of his passing, February 13. Making that call was heartbreaking, but Tammy was so kind when she answered the phone. She listened to my request, and when I said, "I don't know if you remember me," she immediately said my name. I was so surprised and touched. She even asked if my daughter would be here for the burial, remembering that she lives in another state. Tammy has been patient, kind, and so easy to talk to through all of our pain. I just want to say thank you for all your help and for making this difficult time a little easier. Thank you, Tammy!

Historical Value. Several friends and family members here. When wanting to visit, or gain knowledge…read moreof their business I find it nearly IMPOSSIBLE! Hours are limited. Contacting someone by phone seemed frustrating, connecting with someone on premises doesn't happen. Grounds seem neglected. Mosilium has poor signage, making visiting a very sad, unaccomplished mission.. I will reconsider where I will lay to rest! If I could afford to, I would buy it and treat it with a bit more love and appreciation!

Scott Funeral Home offered our family comfort and ease when we need it the most. It is a family…read moreowned and ruin business. They made the end of life process much more bearable for our family. It was stress free and affordable. They care! I recommend their services. They were professional and caring and we have us d their service for several of our loved ones. I highly recommend them.

I am deeply disappointed by my experience with Scots Funeral Service during one of the most…read moredifficult times of my life. I repeatedly communicated that I did not want my late husband, Martoni Newton's, cremated remains distributed to anyone else. Despite those requests, a portion of his ashes was released to another individual without my permission, while I received only a portion of his remains. In addition, although I signed paperwork indicating that I was to receive my husband's death certificate, I have not received it. I learned that a unauthorized individual was driving around Tacoma with My Husband's ashes after I specifically gave orders that no one wants to have My Husband's ashes. This experience has caused me profound emotional distress during an already heartbreaking loss. I have filed formal complaints with the appropriate state agencies and am allowing those processes to move forward. I hope my experience encourages others to ask detailed questions, carefully review all documentation, and advocate for their loved ones throughout the funeral and cremation process.

I feel my family had a very complicated and unorganized string of events and Mountain View was…read morepatient throughout the entire process. Thank you for making this time easier on us during this difficult time. The building and grounds are also very beautiful.

They left Auntie Barb in a closet for five years!! They said we didn't pay for her internment even…read morethough she pre purchased a funeral package. They never called, emailed, or sent a bill. There was no communication ever. We are in the process of putting our Poppa to rest in the family plot at Mountain View. So we went to see the family plots and couldn't find Auntie Barbs plot. We asked on three separate occasions. Auntie Barb paid for her funeral expenses in advance. She purchased one of Mountain Views packages including cremation and a memorial service. At her passing over five years ago, my husband took care of the arrangements. On our third try asking, Lakisha finally told us Auntie Barb was in the back room and her cremains had never been buried. They said we owed 1100.00 for her burial. NEVER A PHONE CALL, EMAIL, BILL IN FIVE YEARS! NEVER! When we went in to pay and discuss the issue, we were told they couldn't find any of her paperwork. They were relying on a note in a computer. After a few weeks they miraculously found an internal document showing us the cost of internment was not checked off. They initially asked for 1100.00 to inter Auntie Barb. After going back and forth, out of the graciousness of their hearts, they only charged us 495.00. The price it would have been five years ago. Five years! We're mortified. This has greatly impacted our trust. Shame on you Mountain View. Just SHAME. I have doubts about the cremains. Were they even Auntie Barbs?