I called on a Saturday at 6:30pm because my air conditioning stopped cooling my home. The…read morereceptionist said a technician would call me within the hour. After one and a half hours, I called back to let them know I did not need their service. My neighbor was able to help me the following morning. I get a text at 10:30 PM Saturday evening, saying my technician had arrived. I was not home and I quickly texted back saying I had canceled the service call. I had a contract with them to check on my system every six months. Well, they never checked anything of importance since the Freon was extremely low, and there was a buildup of bacterial gunk that was never cleaned out. I have canceled my contract with them and want to warn other customers to make sure they do their job since they did not do that for me.

Antoine did a great job at our semi annual maintenance call. He even drove from Marco to Naples to…read morepick up our special AC filters so service could be completed same day! Thanks for helping us out and for your professionalism.

This is a great AC company to work with. They came highly recommended by a friend/co-worker…read more Definitely recommend them. Prices are very reasonable- especially when you have to call them in an emergency!!!

I finally needed a new air conditioner, and this company came highly recommended. I got quotes…read morefrom 2 big a/c companies and then I called HomePros. They were over $1000 less than the cheapest big company. I told them that the price was really much lower, what hidden costs will there be? Nope, the price quoted was the all in price, I spoke with Alex and he just explained that they don't believe in price gouging. Great, well the installation crew was professional, shout out to Adrian for an exceptional install. Since the install, I had a couple of things happen, the first was a vibration in the outside unit, which is right outside my bedroom window. They came out the next day, repositioned the vibration pads and it hummed silently. The new unit is a heat pump and runs so quietly, thanks for the recommendation Alex. Finally with the cold weather I needed the heat. There was a problem with the wiring from the factory in the unit. They again came out the next day, but It was a head scratcher, so the owner of the company, Tyler Voss came out to troubleshoot. He isolated the problem, ordered the replacement board had it in 2 days and now my family is now nice and cozy. I normally don't write reviews, but these guys are really hard workers and did I mention beat the price on the big companies that spend for all of the advertising. More service companies in Florida should take the lead from these guys!

Alex has serviced and installed A/C for Cain Jones Storage for years. He is reliable, fair and…read moredoes a great job. I highly recommend him and this company

I have used Climate Control for the last 13 years and have found their service professional and…read morespeedy. I purchased a large unit for my Moorings home 13 years ago. It was a Trane and installed by Climate Control. A man named Rodney gave me a great deal on the unit and they installed it with minimal trouble. Seven years later they came back when I had my first issue. One of the coils had corroded through. They gave me a reasonable price for the repair and because I helped the tech with the install they cut the bill by $200. Just had my second issue. Realized house was getting warmer while unit was running. Climate Control had a tech on-site within 3 hours and kept me informed by cell when to expect him. I think his name was Alex. Great tech who found a heavy wire had corroded through. He installed a new socket fixture and topped up the coolant. Best $162.00 I have spent this year. June/July/August is no fun in Naples without a/c - even for a few hours. I trust this company as a trust few others. They have been fair and honest with me.

March 29 this terrible company came to my home and went into attic. The unit was not working. They…read morefixed unit. The AC on this second floor is off till family arrives. On April 20th family arrives and unit is turned back on. With in 2 days the unit had a horrible leak. The pvc pipe was bumped when they came March 29 and when unit is turned on the pipe separated. When I contacted them they said it was not there responsibility. That someone else had gone up there. Which was a lie. It cost me $3,500 in repairs. Don't use them.

The BIGGEST SCAM ARTIST! I have had my NEW AC for 24 months it has been "serviced" over 6 times 2…read moremonths after installation. If that is not bad enough I honestly thought I had found a local AC company that was honest and worth giving business too. I SENT HIM TO MY MOTHER IN LAWS! Holy Moly what a mess! He put in a new ac and was out to her house 6 weeks later charging her close to $300. Today my AC went out again. Instead of texting or calling back he sent me an invoice from August of 2019, I pay my bills. This is not accurate and I feel he needs to stop with the shadiness. Lee county residents will not put up with shay behavior. I guess this guy doesn't watch the news.

Complete Care Air is the most amazing company. They have helped us multiple times with issues that…read morecame to be by the builder of our house. They are so fast and will even come night of if they can for a small emergency fee. Hands down the best.

am writing to formally address the recent events surrounding the air conditioning service at my…read morehome. I want to clear up several severe misunderstandings and misrepresentations reported to you by the HVAC service provider. I have always treated everyone with respect, and the claims being made against me are entirely inaccurate and manipulative.Please consider the following factual timeline and details of what occurred:Incomplete Service: The technician arrived strictly to perform routine maintenance. The AC unit was functioning completely fine before his arrival. However, he failed to snake and vacuum the drain lines. Because this critical step was skipped, the AC unit stopped functioning, and the temperature in my home continuously rose after he left.,fixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was being subjected to hostile, manipulative behavior by this vendor.I did absolutely nothing wrong. I have always been polite, welcoming, and cooperative with maintenance staff. this woman insulted me by calling me a "danger." She issued a strict ultimatum stating that when the worker arrived, I was not allowed to look at him, ask him any questions, or talk to him at all, or he would immediately leave. She also aggressively told me not to call her office or call Dominic again. I want to explicitly state that I never called her office or Dominic; they both called me. I merely answered my phone as a tenant trying to get a broken AC unit fixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was beia second technician named Dominic called me. He stated he was on another job but would come to my house next. While I was actively on the line with Dominic, the woman representing the company called through to my phone. I switched over to answer her call, thinking it was an update on the repair.Gaslightingfixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was being subjected to hostile, manipulative behavior by this vendor.I did absolutely nothing wrong. I have always been polite, welcoming, and cooperative with maintenance staff. this woman insulted me by calling me a "danger." She issued a strict ultimatum stating that when the worker arrived, I was not allowed to look at him, ask him any questions, or talk to him at all, or he would immediately leave. She also aggressively told me not to call her office or call Dominic again. I want to explicitly state that I never called her office or Dominic; they both called me. I merely answered my phone as a tenant trying to get a broken AC unit fixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was beia second technician named Dominic called me. He stated he was on another job but would come to my house next. While I was actively on the line with Dominic, the woman representing the company called through to my phone. I switched over to answer her call, thinking it was an update on the repair.Gaslightingfixed.I was deeply hurt, overwhelmed, and distressed by this treatment. I was pushed to the point of crying and hyperventilating because my home was dangerously hot, and I was being subjected to hostile, manipulative behavior by this vendor.I did absolutely nothing wrong. I have always been polite, welcoming, and cooperative with maintenance staff.

Walking behind my fiance's place in St. Croix we found a sticker from Patriot Cooling Inc placed on…read moreher A/C condenser unit, which we'd never heard of.  We never hired them, nor did they perform any service on that unit. Looking down the line, every single condenser unit had the same sticker. I called Patriot Cooling and they claimed they might have "a lot of customers" in the area -- but based on what we saw, this was obviously a blanket sticker placement, not legitimate service markings. After a short walk through several buildings in the complex, we found that nearly every unit in the vicinity had been tagged, usually every single condenser in the line. Some were even placed directly over the original installer's label, which is not only completely unfair to those businesses, but quite problematic if you ever need that info for warranty or service records.  (to add insult to injury the stickers are the kind that leave behind residue.) Not the biggest issue plaguing Southwest Florida, but if *every* business did this our equipment would be plastered with random labels.  It also creates confusion about who actually installed or serviced the unit.  I understand small business owners want to drum up business, but hopefully they rethink this approach going forward. The pictures attached are just a very, very small sampling

Our Air conditioning unit stopped working at midnight a few nights ago…read moreI called Patriot at 1am after trying different things in hopes of getting it going, did not work Told Alex what happened and he gave me a few suggestions over the phone but no luck, he got to our home in less than 45 minutes. I told him what happened and he immediately knew the problem, fixed it in 20 or so minutes and while he was at my house did a general inspection of the 2 year old unit. Alex is a great guy, very knowledgeable and not out to scr ew you. Patriot is my new HVAC company and signed up for there bi annual inspection/service Highly recommend this company Thanks again Alex

JP Brett Company services the air conditioning system for our store in Naples. They recently…read moreinstalled a new 5 ton unit on the roof. Excellent service, very conservative in the recommendations and skilled technicians. Great value and Quality.

Great Service they go above and beyond ! On time , cleaned…read moreup after Good price for service Service guys are all Honest , they care about you and the company Rare these days They gave me a $25 check for a referral The best in this town

Great, quick, effective service. Professional and attentive to our needs. We had to call after…read morehours and they came right out.