I called to get an estimate on a washing machine repair. Tito was very friendly and said he isn't…read moreknowledgeable on Speed Queen washers, but referred me to someone he trusts. They were professional and fair and I am thankful to Tito for passing along his info! If I have any other repair needs in the future, I will be calling Tito!

Service was great!!! Wonderful company, will use again!!! I have recommended Tito to my friends for…read morewhen they have any appliance issues. It's hard to find honest reputable companies that actually care about their customers, Tito Appliance does.

I can highly recommend this company. The owner's son came out to repair my mom's stackable washer &…read moredryer. He was wonderful. He speaks perfect English. He was kind, courteous, knowledgeable & hardworking.

I called to have a Sub-Zero freezer repaired and gave them over $3000 to "replace EVERYTHING" on…read morethe freezer side to ensure I "would have no further issues". Well ONE YEAR LATER the freezer STILL doesn't work. Despite me being incredibly patient, the tech was unable to fix it. Rather than return my money, they STOLE MY MONEY and left me with a non-working freezer, that I now have to pay someone else to come and fix. DO NOT HIRE THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF!

Highly recommend I had an issue with my dishwasher. And I…read morewas not able to address the situation on my own, especially when we have a toddler dishes definitely pile up. I was able to communicate with this company and John reached out to me. Ordered part right away kept me updated throughout the whole process. Came in the same-day and resolved the issue with great professionalism. The value was well worth it did not cost a ton. Five Star service!!!

Alex did great job on my refrigerator in Naples FL he was on time very courteous and very…read moreprofessional, highly recommend him for all my appliance repairs.

Everything is pretty awesome with this company and it wouldn't be that way without the people they…read moreemployee to come to your house and do a diagnostic review on the problem and make suggestions. They are really the people you want when your not sure if you need to fix or replace an appliance. And if you need a fix they do a wonderful job. I hope each and every one of these technician's get the pay they deserve.

Fantastic Experience with Michael Corrado and the receptionist at Always Speedy Appliance. The…read morereceptionist explained how the company works and Michael came on time, was polite, professional, knowledegable and efficient. He diagnosed the problem with my LG dishwasher and was thorough in explaining it to me. Once he repaired my door which was not shutting, he demonstrated what he repaired and asked me to try it asking if it was to my satisfaction. Michael is a good face for this company and I appreciated his professionalism and nice manner.

Great service call from Jessie. Honestly advised that the replacement refrigerator door gasket…read morecould not be used to replace the manufacturer's now damaged part. He said there was no way to install the part because it can only be installed at the factory using foam adhesive pressed in. Otherwise, he cleaned the refrigerator and freezer drains which solved the two problems of excessive moisture and ice accumulation. Only negative is that when I made the appointment, the customer service representative advised buying the gasket from a third party, but then the technician and his supervisor said it could not be installed successfully. They should coordinate with the people making appointments on this issue. Not cheap, but quality work, which is more important.

Hang up on me when I called asking for service. Strange…read morelevel of customer service. Got impression they don't need new customers.

Requested service. Told me it may cost $300 to repair. It would cost me 3 to 4 thousand to…read morereplace the refrigerator. I stated that and he basically ended the conversation with "good luck". I said you are refusing to do the work. He did not hear that part as he hung up. He doesn't know this but you will know this. This is my second time trying to get service from Don's Budget Appliance. Both times he refused. One for a dish washer and one for a refrigerator. As he told me if you use him "good luck".

We have had Don for our appliance repair in the past and have always been happy with his service…read more Upon our arrival in Naples yesterday we found our refridgerator has had a slow leak from the ice maker water line. We called Don this morning. He arrived promptly. As usual he diagnosed the problem and made the repair. We were grateful for his prompt response. We would recommend Don for all of your appliance needs and appreciate his prompt and courteous service. Tom and Kathy

I would have rated this company with a 5 star if there was good communication between the scheduler…read moreand tech. When the tech arrived they didn't know what was wrong even though I had given all the info to the scheduler. However, the tech was very polite and informative. He had to replace the ice maker in my fridge. He had to order a new one and returned to install the new one 2 days later. It's working very well now.

This was the most sub par service experience I have ever had. DO NOT CALL THEM. I found out later…read morethis WAS NOT the company I was even trying to call off of google. The technician completely scammed us out of $400. He said it was one problem and it would be over $800 then when we said no we will just buy a new one he completely changed the price and didn't do the job he said he was going to do. My invoice doesn't detail the work he attempted to explain to me, which again I did not understand. I didn't know freon issues can't be fixed without diagnostic and he completely took advantage of me being a female and led me to believe it could. I found out later from my dad it's a closed system. DO NOT USE THEM. He added freon and said in his experience it would fix it but after a week I'm out $400 and my fridge is not working again.

Our refrigerator started acting up (not cooling enough), so after trying a few ineffective remedies…read moreon my own, I reached out to Hooked On Appliances. Man, am I glad I did! Jason came out the next day and got right to work disassembling the fridge. He determined the problem (blown thermostat,) told me the plan and quoted a price. He told me that he could order the part (from Frigidaire) and it would arrive two days later, and he could finish up. My wife asked if she could get the part on Amazon, and he said sure, why not? So we got it overnight, and saved about $75! (the part cost $15 on Amazon.) Jason put the whole fridge back together and said it would work, but it wasn't fixed completely because it till needs the thermostat. But meanwhile we had the use of our fridge back. He came back the next day and finished up. Perfect work! I am thrilled with the job he did; I really like that he was so straight up about the cost. He quoted me a price and stuck to it.. He gave me an option to save some money (ordering my own part.) There was no upselling, not hidden costs, no games at all! Just good solid craftmanship. I am happy that now I have a reliable repair man that I can count on. Jason and Hooked On Appliances is highly recommended.

Jason was and Is Honest Professional and Courteous. Came out on time, explained issue in detail…read moreoffered alternatives. Would Use again, recommended.