o not recommend. After doctor shields left this place has become awful. Apts take 1-2hours. My son had an ear infection and I was given an antibiotic my son continued to spit up and throw up, until he spiked a fever. I called multiple times 4days in a row being told I didn't need an apt and the doctor could send over a new antibiotic. Each time being hung up on or told they'll send a script in an hour or so. On the fourth day I demanded I speak to a nurse and had to argue with her to get the doctor to get my son the antibiotic he needed as I was then being told he now needed an apt.
A week later my son woke up with a swollen face, I thought it could possibly be a tooth infection. The PA said it wasn't and to just keep an eye on it and come back. I decided to take him to his dentist who confirmed the tooth infection. I then AGAIN had to go back to the doctor to get an antibiotic shot because he was already on antibiotics at the time, and the call center told me there was no antibiotic shot and my dentist can give me an antibiotic script, so once again I had to argue my way to get my son the medical treatment he needed.
The dentist needs a consent physical form filled out by the doctor to approve the dental surgery and the doctor refused to fill out the form without a doctors apt. So my son has been to the doctor FOUR times this month and I have to leave work take him out of school again so the doctor can make her $$$ with the apt, the PA offered to filled it out... yes.. without the apt. But when they asked the doctor she refused and said we need an apt!!!
I would NOT recommend this office or any first choice office, the one in Sanford is equally as terrible. We are hoping our insurance will find us a new pediatrician because this place is terrible.
UPDATE. I went into the office at 8am the other day to get a surgery clearance form completed for my sons emergency dental surgery and the PA offered to sign, but the paperwork clearly states a Doctor MD has to sign and the doctor was there and REFUSED to sign and told me to schedule an appointment, I did. Waited for my apt and the office calls 10mins prior to the appointment to CANCEL his apt because my son has been Dropped as a patient due to my refusal of care by the doctor.
I had to contact the supervisor to make this doctor do her job so my son 19months old could have his emergency dental surgery because of the incident listed above over the FOUR days of phone calls trying to get my son an antibiotic or an apt for his ear infection.
The supervisor made the doctor keep the apt and sign the paperwork. Absolutely negligent of a child and shouldn't be practicing medicine, the doctor he told my 19 month old not to kick her as he sat on my lap and she listened to his heart beat, he was wiggling not even kicking.
I threatened to contact the news and get a lawyer and that was how I got the doctors boss to make this doctor sign a clearance piece of paper.
Do not recommend. This doctor does not care about your children only $$ and if you question her treatment or ask for another option she'll drop you as a patient. She could have told us that morning that she was refusing to treat my son we could have went to a different doctor, but she had us get an apt and tell us at 3pm she wasn't going to sign the paperwork for our 19month old to have emergency dental surgery, it's completely negligent. read more