I've used Mountain Island Plumbing at my salon and now at my home. They always respond quickly…read more Their techs do a wonderful job and are great at cleaning up the area afterwards. The office staff are great at taking and passing on the info needed and scheduling appt. They are quick to get you an estimate and invoicing once the work is done. Truly am grateful I was told about them!

Someone came out to fix a leak. They cut a hole in our ceiling and could not find the leak. We were…read morecharged $150 and they did not fix the problem plus we have to get the hole in the ceiling fixed.

Rick is the best of the best! Whenever I have a client in need of plumbing assistance, he is my go…read moreto. He is fair in pricing and not an alarmist. Rick also takes care of my plumbing needs in my personal home. My clients like knowing that I recommend Rick because I trust him in my home so they trust him too.

Rick is just the best!! He does really great work, has fair prices, and is always ready and willing…read moreto help. He's also very communicative in the event he's running late or if he's able to come early. We're so grateful to have found a reliable, honest and all around great plumber and highly recommend him!!

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

We recently had the pleasure of Gary preforming plumbing repairs to all three floors of our house…read more Making the appointment was easy and timely. Gary arrived on time after a text from him saying he would arrive shortly. He came prepared, listened to our requests, and proceeded to perform efficiently until the work was completed. His workmanship was top notch, his pricing very fair. He's also very friendly and a great communicator. He's by far the best plumber we have ever dealt with and highly recommend him. We would give 6 stars if we could.

Gary came out to help replace leaky new construction under sink piping with the quarter turn locks…read moreand replaced it with more robust threaded piping. His decades of experience made it extremely easy and was very thorough. As an aside, he came out on a Sunday at 3pm...thanks Gary!

Four stars because we ended up not having to have plumber come to our home. They were pleasantly…read morenice and prompt in response. If we end up needing a hoe service call Forrest will be the one! If all goes as thought I will be back giving star #5!

We tried Baker Plumbing for the first time tonight. He was…read moreawesome!!!! I had an emergency surgery Tuesday and just got out of the hospital today. I came home to discover that we had a burst pipe. He was quick to respond, super professional, and way less than we anticipated! And he got the work done in record time! How I knew that? We had the same thing repaired previously. It took way longer and cost way more! He explained, clearly what was and wasn't done properly, and why it recurred. He explained the best options. And before J knew it, he was done and the water was back on. I'm definitely calling him again for all the stuff we've wondered about so these things don't recur. Just getting out of the hospital, he made a very stressful homecoming into a "welcome home." And on a Friday night before a potential snow. Baker Plumbing went above and beyond!

From the owner: At Baker Plumbing, we provide fast, honest, and affordable plumbing services for homes and small…read morebusinesses. With years of hands-on experience, we specialize in everything from leak repairs and clogged drains to full system installations—done right the first time. As a small, locally owned business, we pride ourselves on friendly service, transparent pricing, and treating every customer like a neighbor. No big-company upsells—just quality work you can trust.

Several months ago I had a difficult time getting a plumber out to repair clogged drains at one of…read moremy rental properties in Charlotte and I was very fortunate when I finally found a prompt and reliable plumber to come out an repair the drains. Mr. Handy did an awesome job detecting the problem and offering an affordable solution to rectify the correct method for repairs. He diligently staid with the job and aggressively performed a highly technical procedure till those drains were unclogged! Those drains are now fully functional and working great! I highly recommend Mr. Handy for any of your plumbing problems. He is prompt, reliable and honest.

Mr. Handy Plumbing replaced my kitchen sink and faucet. Couldn't be happier with their work. I sent…read morethem pictures through Yelp and they quoted me their service charge. The only additional charge would be parts that they would need to pickup after seeing the sink in person. Idrees was my contractor and he was great. He explained what he was doing and gave me options. My sink is connected to a garbage disposal and shares a drain with the dishwasher. So he had to care for that as well. Once getting a good look at the situation he gave me options and then was off to the local hardware store to pick up the parts he would need. Once he knew the exact amount he texted and I was able to send the payment for the parts electronically through Zelle (it would only be about $20). He provided information for upkeep and the work he did was outstanding. Will use them again for future jobs!

Before and After bathroom (s) photos of all About The Pipes Plumbing installations of new faucets…read moreand toilets as part of a three- bathroom renovation. I couldn't be more pleased! This company is incredibly accommodating, understanding of time schedules working with other contractors and truly made this a smooth process! Thank you so much!

They replaced our sewer line and installed a tankless water heater. There were some issues on the…read morejob caused by an outside contractor but the team at, All About the Pipes, worked around the issues with the utmost integrity and professionalism, and got the job done! Mary is also extremely responsive, thorough, and transparent in answering all questions and issues. Highly recommend, All About the Pipes Plumbing.