Stephen does great work and he makes your appointment more than just a quality service but a whole…read moreexperience. He's timely, reliable and consistent. I know what to expect every time I go and he's always considerate of my thoughts about the cut. He's flexible with making appointments as long as you're able to work with him he will get you in ASAP. Great work and great customer service! I refer all my friends to Stephen!

I have to give Deuce's a thumbs up The experience, for me, was professional from start to finish. I…read morewas looking for a local barber after running into scheduling issues with the prior who is across town, and unable to continue home visits. The owner was very prompt in responding to my inquiries, and getting me acclimated with scheduling procedures, etc. Speaking of scheduling, it's a breeze. He uses a calendar system that you can log in to and schedule a mutually convenient appointment. As far as the cut, he did a great job. I will definitely be a repeat customer. The only thing I caution is this is not your typical barber shop in terms of space, so if you're looking for a spot with the traditional regulars and barbers airing issues of the day all day, you won't find it.

I needed place that caters to women.It seemed like a salon for men. But I appreciate their response…read moreto me.

A few things: You said I booked a $25 beard trim. What I actually booked was a $32 (obviously,…read morebefore the reversal). I can show you the receipt. You said I was 11 minutes late. 11 minutes. Most dentists, doctors' offices, and social services offices provide a grace period of 15 minutes. That's a reasonable accommodation for traffic conditions. Even still, being 11 minutes late has nothing to do with me not having an empty chair when I got there. I could understand if it was 20 minutes. I arrived early to my 1st and 2nd appointments; and, the 1st appointment was good , which is why I booked the 2nd. I still waited 30-40 minutes before the second appointment began. On my 3rd appointment, I waited 10 minutes until the receptionist was off the phone just to be checked in and told that another barber would be completing my service. I said OK and was told he was finishing up. I waited another 10 minutes (while I read the reviews of the lounge) before I walked out. If we are talking about punctuality, I'll give you the 11 minutes, and you still owe me some time. I guess all those other people in the reviews complaining about your double-booking were 11 minutes late as well. You already stated in your own words, "To feel slighted is absolutely understandable and I will personally own that." There is nothing more to say after that. To accuse me of being condescending when all I am doing is telling my side tells me two things. #1, you don't know what condescending means. And #2, you don't know what accountability means. Lastly, I have never seen or spoken with a Lozell S. I spoke with a woman that day. I did not get her name. I was never asked, nor was I ever offered an opportunity to speak with the owner. If I had, I would have taken that opportunity. I am a reasonable person. I asked her if I could receive 50% back. She said no refunds. I said OK. She never mentioned a refund at all. I took it like a life lesson, and I left peacefully. I did not know I had been given a refund until after I left my initial review. Even then, I only asked for 50% back. If anyone says anything different, it is a lie. I did receive the deposit back, and it is appreciated. To anyone reading this: Read my comment carefully. Then read the response from the owner. Then ask yourself if you really want to take the chance of having to deal with this. A professional owner would have stopped at "To feel slighted is absolutely understandable, and I will personally own that." Instead, this owner would rather call the customer a liar in a Yelp review. Read the other reviews and ask yourself if you think I'm lying. This has been wild.

The old saying goes, "If you get a bad haircut, just wait 2 weeks."…read more I found this to be totally true, as a bad haircut will only last 2 weeks before it turns into a horrible mess on your head. My haircuts at Gino's start out great and continue to look great even as it grows out

I literally hadn't had my hair cut by a pro in 30 years and hadn't cut it at all in 12 months…read more I didn't have any idea how I wanted it cut and just left everything up to the hairdresser. I was so happy with the outcome that I doubt I'll ever do a self cut again.

Nick along with the other barbers are professional and always friendly and helpful. I have…read morewitnessed there kindness, when it comes to those whom may have challenges when in come to getting a haircut. They always strive to give the best haircut they can.

They squeeze my son and husband in very last minute for very professional, very friendly and did a…read moregreat job !! We will return !

Lew got skills! He got my son and I in and out promptly And blessed my boy with a fly part for his…read more1st day of school

Got in at a great time, right into the chair. Nice line up and great prices. The owner did my…read morelineup. Asked what I wanted and he nailed it.