I went with First Class Carpet Care. I was very impressed with their quick response time (same day) getting back to me and setting up the appt. soon after. They arrived on time, were "very friendly" and completed their work with "excellent" results. I have used others before but my carpeting has never looked this good and clean as it did when First Class Carpet Care was finished...and a lot of it was even already dry upstairs before they left...If you are looking for "real professionals" to clean your carpets, then these are for sure the "Go to Guys".... read more

First Class Carpet Care cleaned our carpets, area rug, barstools, and sectional sofa today! They did an incredible job and were very detail oriented. Debbie and Gene were promptly on time, professional, detail oriented, and very friendly! Our home looks (and smells!) amazing after they finished. I could not recommend them more highly! Will definitely be using them again in the future. read more

First Class Carpet Care - Carpet Cleaning Near Me

See all

very clean and price is competitive. Highly recommended. Super satisfied, great service. Thanks read more

First Class Carpet Care - Carpet Cleaning Near Me

3 minutes ago I don't leave negative reviews but I had an absolutely terrible experience with this company. We paid for and specifically requested a deep steam cleaning when booking our appointment, but what we got was nowhere near that. The technician, Jordan, was here for no more than 20 minutes and only cleaned the top of the cushions--completely neglecting the sides and undersides. After noticing the poor job, I called multiple times (over 8 calls in 2 days) trying to get this resolved, but no one has had the courtesy to call me back--not the manager or anyone from this location. When Jordan finally came back, he refused to fix the job unless I paid more money. On top of that, he argued with me, insisting that we hadn't told him to clean the couch properly--something that should be standard for a deep cleaning! Then telling me he came back and lost more work. He even told me not to call the company's location and to contact him directly because he "loses money," which makes me suspect they outsource their jobs. I've had furniture steam cleaned before, and this is by far the worst job I've ever seen. What was supposed to be a deep cleaning ended up being a quick surface wipe. The lack of professionalism, terrible customer service, and refusal to take accountability make this company one to avoid. I would never recommend them to anyone. read more

OMG our carpet looks amazing. We have had the carpet cleaned a few times by other companies. It seems it always is quite wet or dries crunchy from whatever cleaner they used. Not with First Class Carpet Care. Gene and Debbie took such great care setting up and to come home and see how it looks, actually it is hard to believe. It looks amazing. I felt it... not wet, and it feels nice and soft, no dried chemical crunchiness. The stairs had the most wear and tear and they are shockingly clean and fluffy. Best carpet cleaning we have ever experienced. My wife was already home downstairs. The carpet is all upstairs. I asked how does the carpet look as I came in through the garage. She wanted to see my reaction so she said go take a look. I'm walking up the carpeted stairs, bending down to feel how wet and yelling down it looks fantastic and feels so good. She replies right!!! We both are so happy with it. Thank you for such great work! read more

I used first class to clean the carpets on my apartment for my move out date and they came out perfectly. Not only were they responsive and so nice but they did a great job and I will definitely be using them in the future. Thanks so much for all your hard work!! Looks better than when I moved in! read more

First Class Carpet Care - Bedroom - Carpet Cleaning Near Me

See all

Excellent service! I had two armchairs cleaned that had pet urine smell on them. Jene came out cleaned and deodorized both chairs. He did an excellent job. Took his time and told me what he was doing. Both chairs turned out great, no smell and very clean. Debbie called me a few days later to verify the smell hadn't came back. The service was very reasonably priced. I would definitely use this company again. read more

Excellent service. I had an ottoman, two couches and a hallway cleaned and the result was amazing. Happy to find someone local in Rancho Cordova area. Extremely quick response time and quote. Will be using them again and recommending their services. read more

On time very professional. Easy to work with. Customer focused. Competitive pricing. Recommended for tile cleaning.

Wonderful service and cleaning was very thorough. They were able to remove a very dirty wear pattern from our carpet.

They are the hardest workers I've seen in a long time, they got me in last minute and they are very reasonable, my carpets are newer and they did 3 bedrooms and a hall and stretched the carpet in the hall, also did all my throw rugs. I would use them again and more frequently, And I highly recommend them and I never say that about any service recently. read more

Hands down the best carpet cleaning company we've ever used. From start (phone scheduling) to finish, the entire process was seamless. Our carpet looks brand new and it has never looked like this with other carpet cleaners. Gene and Debbie are friendly and easy to talk to and took the time to address questions. They will continue to be my go-to carpet cleaners. We highly recommend their services! read more

First Class Carpet Care cleaned my large rug and my sectional today and did a fabulous job! They were friendly, professional and did a thorough job. I will definitely use them again! read more

First Class Carpet Care - Carpet Cleaning Near Me

They let me book last minute and gave the best quote! Gene and Debbie are Incredibly kind and helpful. My carpets look and smell fantastic! Thank you! read more

Owners, Gene & Debbie, are VERY nice, efficient and prompt. Price was very good. We were unclear where the carpet order was coming from and they helped us search it out. Highly recommend them. :) read more

First Class lived up to their name! Thank you for your prompt, accommodating, well done and top notch service. Highly recommend !

Yesterday was the first time I tried First Class Carpet Care after being a long-time ChemDry person. I couldn't believe how much better my carpet looked after Gene finished the job! He was timely, courteous, and worked very hard during the 3-hours he was here. He brought lots of fans, so our carpet was dry in no time. The icing on the cake was the price. It was much less expensive than previous carpet cleaning jobs I've had. I highly recommend First Class Carpet Care, and I'll be back! read more

Very happy with our carpet repair - carpet was coming up from where the floor tile met the carpet. Thank you!

Debbie and Gene were absolutely amazing. I recently moved into a new apartment and it was covered in pet urine. They came out and did their walk through. They located numerous urine stains throughout the apartment. They walked through with my apartment maintenance team and showed them everything. After the thorough walkthrough, they started cleaning. After they had already set everything up (on the third story), my apartment called to say they were going to replace my carpet. Debbie and Gene smiled and said that was the best and correct option. They were polite and friendly. Neither of them were upset that they had set everything up and started work just for it to be canceled. I HIGHLY recommend this company. Responsive, fair, great value. read more

Had them come out and re-stretch and clean my carpets and they did an exceptional job with them. Carpets look good as new and any stains they had are gone! read more

Just had my carpets cleaned by First Class Carpet Care and they look brand new! Gene was on time and was respectful and careful. We had one room that was soiled with pet urine and he treated all the spots before cleaning. I also had several carpet runners that came out looking great. We also had a large area rug in our living room that looked dingy. After he was through it looked like I just bought it. I highly recommend this company. You won't be disappointed. read more

Gene exceeded my expectations. He was so knowledgeable on my cats urine problem and offered wonderful solutions with no hidden fees. I thought that I was really clean, but his machines pulled up so much dirt. They were also almost dry within an hour of him leaving. read more