We had our outdated ductwork replaced by 1st Choice in 2024, and the experience has been…read moreconsistently great ever since. Every team member we've interacted with has been kind, professional, and genuinely respectful. Beyond simply being the company we liked most, their quote was also very competitive. In the two years since the installation, we've needed a few airflow adjustments, and each time the process has been easy-scheduling is smooth, and the work is handled efficiently and without any hassle. It's refreshing that their crew is alway, literally always, happy to answer questions, explain things, etc.

I needed a new HVAC system for my rental house ASAP as I had new tenants moving in and wasn't aware…read morethat the old system was failing. I got a competitive bid from First Choice and they did a seamless install and worked with the city to make sure that we passed with a permit with no problems. Would definitely recommend and use again!

I vet companies that I deal with as thoroughly as possible. Capo Air came recommended by some of my…read moreneighbors/friends, and they exceeded my high expectations! Matt, the manager was super responsive (he even responded to my email on a weekend!) to my requests/questions. He never dismissed any of my extra cautious concerns, and even made sure that they were addressed to my utmost satisfaction. Tysm Matt! The technician, Jorge was experienced and skilled. He showed up during the time range provided to me, and called beforehand to provide me with an ETA. He even put on booties when entering my house! Also, I found Matt and Jorge to be trustworthy. They never tried to upsell or fear monger. Capo Air is a unicorn in today's service business: exceptional and skilled employees, honesty and fair pricing that does not prey on homeowners at their moment of vulnerability. Wholeheartedly recommend!!

I called Capistrano air and scheduled an inspection because our AC is old (works fine) but seems…read morelike no air flow upstairs. Someone came out and investigated - confirmed AC unit is working great and unfortunately the way our system is set up the airflows from down to upstairs. Not much they could do because of that unless we wanted to double check air ducts for leaks. I felt the representative was very honest.

Summer is around the corner so I wanted to get a tune up for my HVAC. I inquired through yelp and…read moreit messaged 5 places so I just went with the earliest appointment. I had low expectations as my previous technician with a different company from last year barely did anything and did not even check our drain line inside the home. McShane was our technician and he's the reason I'm even leaving a 5 star review. He explained what he was doing and answered all my questions. He was respectful of the property, used shoe covers before entering, and asked permission before moving things around. You notice those little things when you've had a bad experience in the past. I would say the value is also worth it. It was $85 for the tune-up. I was obviously looking for something cheaper but you get what you pay for. Overall great service!! This company will now be my go-to for my HVAC needs!

I had a solid experience with Just Right Services and their technician, Brandon. They are punctual,…read moreprovide accurate diagnostics and offer fair pricing. We had a relatively complex HVAC issue that required a follow up visit. The owner, Drew H., was highly responsive and reliable from the very beginning of the project to the end. When a minor miscommunication arose regarding the labor charge for the final replacement part, he quickly stepped in to clarify. They honored their original promise and completed the work at no extra cost. It is good to work with a contractor that stands by their word, sticks to their estimates, and takes responsibility for the final result. Highly recommended for their professionalism.

Had another great experience with Mission Viejo Heating & Air and Brent. He arrived within the…read moretimeframe promised and was thorough in maintaining our HVAC system. He was patient in explaining the work being done, sharing new technologies that are available and answering questions (especially since our AC system is on the older side). The price was reasonable for the performed and Brent's expertise gave us confidence that our AC will work smoothly when we need it. I also appreciate how he took the extra step to keep our home clean by using shoe covers. We continue to appreciate the service that Mission Viejo provides to keep our HVAC running smoothly!

Wonderful company to work with! I am late in writing this review, as I purchased a new air…read moreconditioner and furnace last year. The good news is I can report several months (almost a year now) later everything is working great. On July 4th my air conditioner decided it wanted it's independence! I reached out via Yelp to few companies, I truly was not expecting anyone to answer or return my call during the holiday but much to my surprise Mission Viejo Heating & Air did! I spoke with John - no rushed phone call, even on a holiday! John came to my house within a day or so, again it was a holiday weekend. John reviewed all of options in detail - he was professional, knowledgeable, polite - everything you hope for when working with a larger expense for your home and don't know a lot about it! Leo (main installer) was amazing - hard working, accommodating, and very knowledgeable! Poor guy was in my attic, which felt like it was 120+ degrees, for hours! I did recently reach out for a for a service call out. I wanted to discuss a few other options that were originally discussed but at the time I waited on. Gabby took care of scheduling me - great customer service, polite, and considerate of my request and needs. Martin came out to address my later service call request, he was on time, professional and informative. He reviewed some options with me, and spent time answering all my "is this possible, and what if" questions (and trust me I have them). We had new carpet installed recently and he made sure to wear booties - so considerate. When you have situations in your home that need immediate attention, I understand the stress and time constraints you can be under to get repairs in a timely manner - you must reach out to this company! Believe me, I do my homework - I can't recommend Mission Viejo Heating and Air enough!

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

Had a new HVAC system installed and ducts replaced. Tony, Eliot, Michael and Frankie were great…read more Removal of the old system and installation of the new was done very efficiently. These technicians were polite and very clean.

For a home I manage with an aging (nonagenarian) tenant it was decided to install A/C to the…read morecurrent system so that health and safety were adequate. We had contacted a local company and, while the quote and scope seemed adequate, the plan for condenser placement was not great and I had sticker shock. So I went to YELP and found JL Martin. I am so glad I did! Jared toured the home, and came up with a great plan for a new system and was able to come in around 3K less that the previous company. I appreciated the 'out of box' thinking! This included working with the city permit process as well. The biggest hold up was actually the city acknowledging and passing the plan. Once that happened the JL Martin team scheduled quickly and the install was completed in under a day. The install team was incredibly respectful, explained everything that they were doing, and took great pains to be as unobtrusive as possible. They gave me the guidance on what to expect with the state inspection and city, made sure I understood what the filter requirements would be in the future and the city signed off within 10 days of install. I could not have asked for a better experience! They really work with you and everyone, from installer to office staff to upper management were amazing, responsive and helpful. They deserve all the reviews that encouraged me to reach out to them.

Blown away by the exceptional customer service provided by Alex. Our HVAC was having a serious leak…read moreand with this heat it was important we got it fixed as soon as possible. He was able to help the same day and fix it! He was very kind and knowledgeable through the whole process. You can tell he is passionate about helping and teaching others which makes you feel safe as a homeowner. Highly recommend!

Great service.. was having issues with our AC unit and they came out the same day .. Mehdi did a…read moregreat job and fixed our issue quick.. which we were extremely grateful because I have a special needs son that doesnt do well in the heat .. THANK YOU SO MUCH!! I HIGHLY RECOMMEND

Jakob quickly responded to my call and was able to find a furnace for me and install it on New…read moreYear's Eve day. I would highly recommend him if you're in need of HVAC assistance

Jacob from World HVAC was so kind and efficient. I got home from a week long work trip to 94…read moredegrees heat and a broke A/C unit. My dogs were home suffering. Called World HVAC, they came in less than 2 hours. Their price was reasonable and affordable. I didn't feel taken advantage of and was given steps to do to ensure the life of my unit. It was a blessing to meet Jacob. It helped me a great deal.

Honest and timely! Josh came over right away and diagnosed the problem. We will need a new furnace…read moreand the company was able to give us a quote right away. He didn't sell us the top of the line furnace but talked with my husband about our needs and recommended one. In the meantime, he repaired the furnace so we could use it.

Outstanding service. They provided a timely response and were fair with their pricing. Very…read moretransparent and I would definitely use them again!

David did an excellent job explaining what he did and other future recommendations. He was on time…read moreand followed up with invoice and pictures.

Oh NexGen....your manager never did call me. Let me first say that your technician did a great job…read moreputting in the new water source in our garage. It was the fact that you sent me a text at 8:30 the night before that the technician was on his way, also sending a text to my neighbor with our personal info at the same time. He was not on his way and I was extremely upset that you would send our neighbor a text regarding our work order and info about us. Then we paid the technician upon completing the job only to receive an email a few days later from you requesting payment for services rendered. I spoke with Lindsey and asked her to have a manager contact me regarding these and other little glitches but alas, no call has ever been received.