Jake was awesome. Came at the exact time arranged, diagnosed what was wrong with my AC and got me up and running again. Thanks bro!

Great service, Jake helped us out and diagnosed and fixed the problem in under half an hour. He also explained the problem thoroughly and helped me understand the AC industry a little more and what my problem was about. Thank you! read more

They wouldn't install the warranty parts we got directly from the manufacturer. They insisted we buy the same parts from them, which meant paying for something that was already covered. read more

I cannot recommend Tony Emrich enough! Our A/C went out in the middle of the heat wave, and the company was able to send Tony out the very same day to fix it . He arrived promptly & kept me updated as to his arrival time. Tony was incredibly professional, knowledgeable & fixed the issue quickly which provided much needed relief from the heat. Excellent communication, top tier service, and reasonable pricing. read more

What a great outfit... next-day service, on-time, and the service technician was competent, polite, and thorough. Provided me with plain-talking advice about the pros and cons of my 25 year old legacy system, yet did not try to upsell me. The $89 service call was money well-spent. This firm is definitely going into my address book for future work on our HVAC system. read more

Great team overall. Knowledgeable with products they install and price is competitive. Hired them for an AC unit replacement at my parents house and thereafter for annual maintenance at multiple other properties. Good guys, hard working. Recommended read more

System not running cold on my older unit...diagnosed as needing a capacitor and refridgerant...John explained each action taken and provided fair pricing...Apex Heating and Air Condioning is YOUR choice for all your HVAC needs! read more

Apex Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Laguna Hills, California

Apex responded on a hot, muggy day. Tony, the technician, asked questions, listened and proceeded to track down the problem and repair it on the spot. Turned out it was a more minor repair than I anticipated. I appreciate the fast response, honest and efficient repair. The cost was more than reasonable. I highly recommend Apex Heating and Air! And Tony, the technician was wonderful. Thank you!! read more

They came out in the middle of a heatwave and fixed my air conditioning for $89. Super honest, super fast, super kind, super fair, and im super happy! read more

My AC was struggling during the recent heatwave and my buddy Jack recommended Apex. They sent out Jake and he was able to slot me in rather quickly and they came out and looked over my entire system and gave me a very detailed assessment and a plan. He was very polite and professional. I would definitely recommend this team! read more

Contacted company and was able to find a same day appointment. Jake was very professional and courteous and fixed our AC quickly. It was a great experience. read more

I had a fantastic experience with APEX! From start to finish, they were professional, responsive, knowledgeable, and great to work with. They arrived on time, quickly identified the issue, and got everything resolved efficiently. I really appreciated their honesty, attention to detail, and excellent customer service. I would absolutely recommend APEX to anyone looking for reliable, trustworthy HVAC professionals! read more

Came when desperate! Great job fixing the air conditioning at a reasonable price. Much appreciated.

Great service and courtesy. Josh was friendly and knowledgeable. The company responded the same day I called during a heat wave. Very happy with the service read more

Love these guys. Josh is a superstar. H e went to my rental and fixed the problem. He is polite, professional and knowledgeable. I highly recommend them. read more

Jake from Apex is amazing! He was so patient when the tenant in my condo had a last minute emergency and had to reschedule his appointment twice. Jake coordinated directly with him and kept me, his landlord, in the loop. They finally connected and Jake called me with a thorough diagnosis and pricing options. Within minutes he had a detailed quote in my email inbox. Absolutely no pressure at all to commit to anything. I'm reviewing the options and will definitely be giving him a call to complete the work when I've decided. Thanks Apex! read more

Diagnosed our AC issue very quickly and offered a fair price for repair. Jake was very courteous and fast!

I had an issue where the fan was working but the AC not kicking in. Called them up and they had someone come within 2 hours. Tony was prompt and knew exactly what he was doing. Pointed out the problem, gave me a great price, and was done within an hour of arriving. I've been looking for an HVAC company to service my house and finally found one! Thank you Apex and Tony! read more

Never thought I could get excited about buying a new furnace and air conditioner but after finding Apex on Yelp, I am so happy I did! It was divine intervention at a time most in need. Service was fast, efficient and most professional! Price was competitive and most appreciated and after replacing the 30 year old unit I had, I am excited to think that my new purchase is sure to outlive me. Great job Apex! read more

Apex Heating and Air is the company to call! Our service technician Jake was honest and efficient, and he was extremely knowledgeable and resolved our AC issue quickly. Thank you! read more

John and Tony are great. I've been using their service for both the properties I manage and my personal residence for years. From repairing existing HVAC systems to installing entirely new systems, Apex has always done outstanding work at competitive prices. They are reliable, professional, and easy to work with and no hassle. read more

Honest and timely! Josh came over right away and diagnosed the problem. We will need a new furnace and the company was able to give us a quote right away. He didn't sell us the top of the line furnace but talked with my husband about our needs and recommended one. In the meantime, he repaired the furnace so we could use it. read more

This company is completely disreputable. They installed my new Lennox A/C Unit and 22 months, the installation failed, cooper weld swelled, refrigerant leaked out and the owner John refused to take any responsibility and was very rude..."Why should I be responsible was his answer when I requested that he stands behind his work! Apex will be hearing from the California State Contractors Board soon. Recommend that no one choose to do business with Apex Laguna Hills. I just received Johnny 's response.....he said he did nothing wrong, that I just don't want to pay him for work because a 12 month labor warranty is up. Two different HVAC companies that inspected my system admitted that they have had poor installations as well. However, both companies said they warranty their labor on a poor installation minimum of 2-3 years later. What's more, I received a most insincere "I wish you well".....Johnny promised to speak with his installation team about modifying a price to fix the leaking system. He never got back to me and that's why I canceled an appointment for APEX to fix my system......that's the truth, not what he wrote in his response. ...... read more

Called and got a same day appointment for Jake to come out and assess the air conditioner. Jake was a treat to deal with and quickly assessed and fixed the problem. I was afraid it was going to be expensive and it was something small so I am extra happy. He explained the problem in laymen's terms and that helped. I will be calling at a later date to have them do duct work (prob when it's not 300 degrees in the attic to give everyone a break). read more

We called Apex to have them come over and repair both of our air conditioners both of which had different problems. Jake was excellent at resolving the problem quickly and effectively and he was extremely nice to work with. We're glad to be cool again and we appreciate Jake's great service! read more

Tony was the best! It's hard to recommend a company but recommending the service person I can do and Tony fix and provide great service !!!

We called for A/C repair for a blower issue and I was immediately able to speak to a real person and set up an appointment within the next couple of hours. Jake came out and diagnosed the problem as a burned out part on the exchanger which he was able to fix promptly. A+ for ability to diagnose and fix the problem for a reasonable price at super quick notice. I would absolutely use this company again. Bonus that I didn't get any AI bot responses on yelp or when I called! Call me old-fashioned but that was also important to me. Highly recommend! read more

I'll start off by sharing that I don't like giving negative reviews. However, I thought I should share my experience with APEX. My unit, which was installed over 10 years ago, was taking longer to cool the house. I suspected it was low on refrigerant. I decided to have someone come over to service it and confirm the issue. I was told by the APEX technician that it was, in fact, low on refrigerant. I would have proceeded with adding the refrigerant but when I asked the technician (forgot his name) for an approximate cost he told me it can run up to $1,000 or more ($120 per pound). I immediately developed a level of mistrust. I knew it could not cost this much since the unit was cooling the house, it was just not as efficient. I decided not to have anything done by the APEX technician that day. In the following days I contacted the original installer who told me that based on the information I had provided it did not appear the unit would require much refrigerant. He came over and added the refrigerant. The unit needed less than 1 pound, much less than the estimate provided by APEX. I've given some thought to this situation and can't help but to think that the APEX technician was setting me up to pay much more than what I needed to. Thus, I don't think he was being honest. He seems like a nice guy, and maybe he is. But from a business perspective he gave me a bad impression. It's a bad feeling when you sense that someone is trying to overcharge or cheat you. People that do this don't seem to consider or care what impact it may have on that customer, they just want that money. Please be aware that this can happen to you. Be cognizant of this reality. The name of the game for many of these service related businesses (A/C, plumbing, auto repair, etc...) is to make as much money as possible. Many of these businesses don't seem to care about anything else. It's all about greed, NOT doing the right thing! APEX has left me with that impression. Buyer beware! Update: I received a call from the manager. He assured me that what I had experienced was the result of miscommunication and not dishonesty. I believe he was honest and accept his explanation. APEX does have very good reviews which is the reason I contacted them. I did appreciate the call. It reflects they do care about their customers. I have changed my original rating (from 1 to 3 stars). I can't give a better rating due to the negative experience described above. read more

Tony came by and fixed my annoying A/C fan issue. His experience and depth of knowledge were exemplary. He sent two hours testing and diagnosing our A/C system, all the while keeping me abreast of his findings. In the end only an adjustment was necessary and a recommendation for a lower MERV rated filter. The system now works flawlessly. And I only had to pay $89.00. APEX will be the first company I call for all of my HVAC needs. GREAT JOB APEX !! read more

Outstanding service. They provided a timely response and were fair with their pricing. Very transparent and I would definitely use them again! read more

Apex was able to quickly respond to a service request by dispatching a technician within the hour to help fix an AC issue I was having with a unit. I would work with them again if I have any future needs. read more

When we bought the home (RSM) two years ago the home inspector warned us the HVAC system was very old (1989). Two weeks ago the outside compressor made a huge racket. We called Apex to see if it was fixable It wasn't. The compressor was way too hot even to touch. We reviewed new replacement systems and decided to switch from natural gas to electric to take advantage of our solar system. We also decided to replace all the accessible ducting. Apex set the install six days later. Good thing 'cause the old system completely died two days later. On install day a crew of three including the owner worked all day to get it done. They kept the site clean including using mats and booties. They hauled away all the old stuff. They were careful as they did things. They adjusted the system before they left. As we used it overnight we decided it should be adjusted differently. We called Apex in the morning and they came within the hour to adjust it differently (free). I couldn't be more satisfied. read more

Choose Apex to install a new HVAC system for my condo (with new duct work), replacing a 20+ year old unit. Prices were in the middle of the other quotes I received. No aggressive upselling. In fact, I was talked out of some features that would in the end run me higher bills with Edison in the long term. They were careful to specify what system would get the job done for my home configuration. Installation was around half a work day and went smooth. After about two weeks (when the weather got really hot) I noticed poor airflow in one of the bedrooms and temperatures 5+ degrees higher than the rest of the home. Apex arrived the next day to adjust the baffle and open up the affected duct as part of the service. All fixed. My SCE bill was almost 40% cheaper for a much hotter month than the previous bill. I regret not going to these guys sooner. Apex shoots straight and will deliver what is promised. read more

Fast, efficient, well priced. Appreciated the timely service for my AC panel. The work was completed on the same day.

Hired APEX to replace my HVAC system. Scheduling the service was super easy and fast, and installers were there at the time agreed. Installation was performed as expected, and some concerns were addressed very quickly and professionally. Now I am ready for the summer with my new quiet and efficient system. Thank you. read more

Great doing business with APEX. As a landlord, I'm always looking for prompt, reliable, honest, affordable, friendly, hands-free service companies, and APEX came through with flying colors on all counts. Will definitely use them on all future projects. read more

I had Tony come out and he did a great job. Got the part and installed. I had some other company which I would not recommend they came out 8 time and could not repair, I would recommend APEX all the time, Found the problem and repaired. Could not be happier with APEX and Tony. read more

Inspection was thorough & explained in a professional manner. Service was fast (next day) and as described. I am satisfied & comfortable. Thanks Apex! read more

Professional and quality service. A company that puts the customer first and doesn't try to sell more than what is needed. Very knowledgeable about the concern and took the time to throughly explain the issue and possible solutions. Definitely would call for HVAC concerns. read more

Highly recommend Apex for a super-clean, high quality replacement installation. Tony was out here on a Saturday and they were able to get a full HVAC unit with furnace and condenser installed by Monday. The installers were super professional, thorough, and explained all aspects of the job. A++ read more