My girlfriend and I came to this location to open a new savings account. We had an appointment…read morereserved with Jaelynn and arrived ten minutes before our scheduled time. He was polite and seated us. We sat and waited, and realized that he had finished with the customers ahead of us but instead of wishing them a nice day he asked them about their stance on gun control. An interesting topic no doubt but I found it very inconsiderate that we had to sit there 20 minutes after our scheduled appointment so he could enjoy this friendly banter. I can't help but feel as though he was treating us as second priority since we are young adults instead of the usual retirement community. Would not recommend.

Thank you Umpqua bank for notarizing an important document for me today even though I don't have an…read moreaccount. No thanks to Barb the extremely rude employee that helped me. I feel sorry for the staff that has to work with her.

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

I have stopped twice just this week at the drive up and waited and waited..no one in sight ..no one…read moreeven acknowledges I am there. I waited so long the first time..that I eventually just drove away. I thought about honking my horn but that seemed too rude so I just left. The second time I sat there for what seemed like forever...finally a woman came slowly walking towards me...said hello...as if all was good...really? Not a "sorry for the wait" nothing....Some days it is difficult for me to get in and out of the car so I thought I could use the drive up...WRONG..

From the owner: Since 1890, Banner Bank remains committed to being the best provider of financial services in the…read moreWest. Throughout our history, we've focused on delivering competitive financial services to the clients we serve. Our motto, 'Do the right thing,' is much more than a slogan at Banner Bank. It's truly what we expect of our employees and one another as colleagues. Banner Bank is heaquartered in Walla Walla, Washington, with locations throughout Washington, Oregon, Idaho and California.

My family and I were preparing to relocate, so upon the recommendation of a friend I signed up for…read morean account at Rogue Credit Union. I've always preferred credit unions over banks, as they tend to take better care of them members. I completed the process online, and shortly after signing up I got a call from the Brett Moyer the Assistant Branch Manager welcoming us to Rogue CU and he asked if we needed any assistance relocating to the area. I was very shocked because my prior bank/credit union had never reached out to me like this before. I took advantage of this unforeseen situation by asking him various questions about the area and Brett was more than helpful offering a lot of insight and advice. Fast forward a few months and I walked into the Roseburg branch for the first time. I was talking to a woman at the counter when I was contacted by Brett Moyer. He welcomed me to their branch and asked me how the move went. Needless to say I was shocked. I had a hard time believing that remembered me or the conversation we had a few months prior, but he absolutely did. I just wasn't accustom to such I high level of personal service where you're not treated like just another customer/ number. I asked Brett various questions related to IRA accounts, and CD's and various other services I was in the market for since they make my transition into Rogue CU so seamless. Needless to say I am very happy with my choice to join Rogue, and I would recommend them to anyone; all day long, and twice on Sunday's.

First off I rarely write reviews but feel compelled to acknowledge the great work done by Brett and…read moreMiranda at the W. Roseburg branch. We ended up getting our mortgage with them; they made the whole process easy and seamless. Highly recommend this CU!

I've been a member of Cascade Community since I was 11?? Maybe younger! I have never had a negative…read moreexperience with their handling of my accounts, or customer service. In fact, the team at Cascade Community has looked out for my best interests and are responsive and personable and treat you like a valued member--not an account number. I'm hoping for many more years of being part of the CCCU family!

Second time going in for something simple with no results. I…read morewould consider doing business with another company.

Local institution focused on providing excellent customer service! I've banked here since I was…read morevery young and have had nothing but the best from them. Another bonus is their efforts to support their local communities not only through donations but also volunteers. All while offering the lowest auto loan rates in town.

From the owner: Hello neighbor! We are First Community Credit Union, a financial cooperative owned by our members…read more First Community has been serving Oregon since 1957, and with more than $1.7 billion in assets and 87,000 members, we are among the strongest credit unions in the nation today. As a federally insured full-service financial institution, we're dedicated to helping our members and communities thrive. We offer all the benefits of a big financial institution, but with personalized, local, cost-saving services that are in your best interest. It's easier than ever to bank at First Community. Discover the difference!

I am REALLY UPSET!!!! When I tried to log in to my OPB account, I was redirected to "Yelp",…read morewhatever that is, and could not find a way to log in to the bank. I have urgent business to do NOW and there is no reason I should not be able to do it online just because it is the weekend. Now I am dead in the water until Monday. I DO NOT want to mess with Yelp, I just want to log in to my account directly. This is outrageous.

I've been banking here since I was a kid. And I still love it. Here's the thing with banks... they…read morehave become these big, impersonal places. I remember a local bank we used when I was young (a different one). All the tellers knew all the customers. You had a little bank book and they wrote down your deposits. It was a friendly place. Oregon Pacific is STILL that kind of bank. Tellers are the nicest people. You can still bring in your loose change and they'll run it through the change sorter. They'll still write your deposit in a little book. Yes, they have online banking and "modern" services... but they still offer that small bank feel and that neighborhood bank service. I love it.