I have been with Pacific Premier Bank since they were Canyon Natl. The staff has changed a bit, but…read morethe service and attention to detail still remains. I have always liked small banks, and this is a big bank that managed to maintain that small bank feel. Lorraine who is the branch manager, is wonderful! She is always so helpful and handles any issues I have, with the utmost expediency. Nikki, my business banker, has a perpetual smile and is always so kind and gracious. The whole staff make you feel like you are the only customer in the room. I have been banking with this crew for more than 20 years, and I cannot possibly see that changing anytime soon! If you want a small business bank that actually appreciates you and your business, you need look no further!

I would highly recommend this bank! I recently discovered this bank when I relocated to the Palm…read moreSprings area. I first spoke to "Jackie" on the phone to obtain some information about their CD products. She was extremely pleasant and helpful. I mentioned to her that I planned to visit the bank the following week. When I walked in I was so impressed to see that she had already entered my information into their system so that it would be available to anyone in the bank when I came in. She then proceeded to personally handled my transactions. She was so warm, professional, knowledgeable, and kind. Before leaving I mentioned to her manager how impressed I was with Jackie, and she too extended a welcoming hand.

Great customer service in person and over the phone. They are always smiling when I go in.read more

A great place for doing your banking. The staff are truly professional and have really helped me to…read moreplan my financial future. Whenever i go into the bank i am greeted by their friendly staff and they take care of my needs in a quick manner. I love doing my banking here.

Great location and close to lots of businesses. The building and parking are well maintained but…read moreI've saved the best reason for last. The staff are FANTASTIC, always cheerful and eager to greet you. They are quick to handle business and earnest in their desire to help the customer. I always leave being thankful this branch remains available. Thank you Management!

This review is all about this bank's annual calendars. I have been getting their calendars for 37…read moreyears! I keep my account here, all those years, cos of the calendars, and I came to this branch for the first time, as I was driving thru Rancho Mirage, just to pick up my calendars. What's so special about the calendars? Well every year the calendar features only one scene a different artist, who depicts something in Riverside County, such as a historic place. After all those years, or even just 2, the calendars all look alike, and you have to look at the same artwork for 12 months! But the special feature of their calendars, is they have large boxes that you can write all your appts, AND THE PAPER CAN BE WRITTEN ON IN PENCIL. I document my entire life, almost every day for the last 37 years, on this pencil friendly Provident calendar Yes, almost all calendars have photos on glossy photo paper, that you cannot write pencil on, and still SEE what you wrote, and you can erase it with pencil eraser. Provident's calendar is just on regular paper, but pages are heavier stock. Also the calendar has only 6 pages, so not heavy. AFer half a year, you flip it over and the months continue on backside. Every year I look so forward to starting a new calendar, but they only come in after Thanksgiving, but I have things to write for next year much earlier than that, so I wish they'd come out amonth before Thanksgiving. 5 Yelp stars for Provident calendars! I document my life into them, every year.

Synthia Alvarez is one of the best banking representatives I have ever worked with. I have been in…read morethe banking industry for 27 years, so I have had many interactions with financial institutions and their staff. Synthia's customer service is exceptional, and her willingness to go above and beyond to fulfill a request is truly impressive. Her smile and positive attitude are contagious. I highly recommend Synthia and Banc of California. We have been customers at the Indian Wells location for nearly 30 years.

Customer Service is exceptional. They always greet me by my name, and always have a smile. If you…read moreare looking for a bank, Banc of California in Indian Wells is your go to bank.

We have been with Chase and their predecessors forever. We appreciate their availability, wherever…read morewe find ourselves, and the staff is always on top of their customer service game. We have had checking, savings, CD's, Ira's, and pension management with them. Enough so that we have special services without extra fees, like check printing.

There is almost always a multiple person line and workers that seem unmotivated to help those in…read moreline.

After dealing with several banks in Calif, Calif Bank & Trust and Leonard Macias is the best for…read moreany professional or business!! I would give them a 100 Stars if I could. They have surpassed all my expectations and done everything to help my business. They immediately helped me with all the Govt & SBA loans and got them approved right away!

Closed my accounts, not happy with the monthly fees since the new bank take over…read more Also bankers seemed to have attitude, not friendly at all. Very complicated transitions from First bank to CB & Trust.

Amazing service from Victoria todayalso everyone there were very helpful and friendly.read more

It has been almost a year and you still can't access the ATMs after hours. Chase bank card is…read morerequired to unlock the doors however the card reader has not been working for the debit card or the phone card. You have to hope and wait the ATM drive thru is available. INSANE.

I've been banking with Citibank since back when they were still CalFed. Thanks to the mobile app, I…read morecan go years without needing to step into a branch, but when I stopped by last week to make a withdrawal, the same teller who's been there for over a decade greeted me with the same warm smile and consistently great service. That level of reliability is exactly why we've stayed with Citibank all these years. I personally recommend Citibank, and especially this branch in particular.

My wife and I were updating our trust and worked with the branch manager. His name is Jorge De La…read moreCerda Ramirez. He was polite, professional and very kind. He answered our questions and made the whole process easy and painless.

Wells Farge charges a "Convience Fee" of $21. to cash a paycheck drawn on an account at their…read morebranch. Ridiculous ! I do not recommend Wells Fargo for any financial transactions. There was no sign posted indicating tansactions fees.

I do NOT recommend this Wells Fargo bank…read more When I was FINALLY told that this branch could not accommodate even though it's MY money. .. . I decided to go to a different Wells Fargo bank and found competent people there. This branch has proved to be incompetent from bank tellers to management. Deal with these people at your own risk.