Friendly and knowledgeable staff. Came out to give us a quote within 24 hours and new glass installed a week later. Highly recommend

Steven came out quickly to obtain exact measurements for a defective double pane window and provided an exact estimate and stated that he would have the old style special. glass in one week. I was so happy as two other companies refused to do only one window or promised two months out for replacement. Exactly one week later Steven was installing the slider and the fixed glass panels and they were a perfect match. Thank you so much for making a stressful situation worry free! read more

I needed a bedroom window repair as the window got stuck and wouldn't close all the way. Steven (owner) and I texted and I sent him photos and a video (per his request). He came out the next day, assessed the issue, and ordered a replacement part. He fixed my window in less than a week. He's efficient, friendly, and provides good service! Thanks, Steven! read more

We had a broken skylight, and need to find a professional to replace it. A neighbor recommended this company to us. Steve was very responsive on both phone call and texts. Also, Steve and Tony were very helpful and friendly. We got our new skylight installed within 30 minutes. Would definitely reach out to them again in the future. read more

First Glass Company - New skylight - Glass & Mirrors Near Me - San Mateo, California

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My son broke the window on a Saturday morning and I was freaking out since it was Easter weekend. Steven answered and came right away! He was friendly, helpful and did a great job! read more

Steve was very responsive and helpful! And on a holiday, no less. Our 5 yr old broke a window so we had a hole straight through from the kitchen to the front yard. I immediately called window replacement companies, but seeing as it was Saturday afternoon at 3 pm, mostly places were already closed and when I did get in touch with someone, most told me a new window would take 4-5 weeks to make. After a quick call and texting some pics, Steve provided me with same day and next day quotes (which actually were comparable with just boarding the window up to wait for a whole new unit to be made and installed!). We chose next day which happened to be Mother's Day. Not a problem for Steve, though. He came out and within maybe 30-45 minutes, our window was repaired and looked like it had prior to our personal velociraptor taking his aggressions out on it. He was friendly and professional and helped us out in a pinch! read more

First Glass Company - Before - broken window that needed repairing - Glass & Mirrors Near Me - San Mateo, California

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What a Godsend First Glass Company is! A bird flew into my window, breaking it, and creating quite a mess. I called First Glass, and they repaired my window within hours of its breaking. I am grateful to Steve for his expertise. His company truly knows what they're doing, and I highly recommend them. read more

Steve was a pleasure to work with. Our bathroom medicine cabinet glass shelves broke, and I reached out to Steve. He was very prompt and mentioned I could stop by his shop and pick it up the next day. I erred on my dimensions a tiny bit, completely my fault. Steve was gracious enough to fix it without charging me more for my mistake. I would have been happy to pay. Also got some solid recommendations on the best persian restaurants in the area :-). Thanks Steve brother for all your help. As we discussed hopefully we can have a bigger job for you in future. Stay blessed:) read more

Got an immediate response when I called and then texted photos of the job. Loose door handle on glass shower door. When he first arrived, he found that we needed an extra part - he got it, returned and completed the job on the same day. Great job, courteous, punctual. I would definitely hire again. read more

Excellent and professional service. Steve and his technician were a pleasure to work with.

Steve was awesome from the initial phone call. He was very responsive, nice and not pushy. He had to order the glass and he would update me on the progress. Extremely great experience. HIGHLY recommend First Glass for your glass needs. read more

We broke an old window on a Saturday morning with rain in the forecast, so I called First Glass. They responded quickly, gave me an estimate over the phone and arrived a couple of hours later. They were professional, did quality work, and cleaned up the worksite after they finished. I'd definitely recommend them to others. read more

A simple window replacement but Steve was responsive and on time and on bid. I would use first glass again.

Steve please stop lying. You know the property, who I am and have been provided a copy of the paid invoice. Trying to say I am a scammer is slander and untrue. Do you see my original 5 Star review and why I suggested my then tenant contact you ? If you know the order abs can install how can it be a scam ? Your invoice includes the property address and happy to share documents to prove ownership at the time of the order that was never fulfilled. Please refund to me ASAP the $650 and stop making excuses for you yourself being a scammer. read more

Great workers. Arrived on time and completed job quickly and professionally. I give them a 10

I had to replace the four glass sections on a garage door for a rental property. My tenants sent me pictures after the instillation. The 1/4" wood moulding which secure the glass to the window frame were damaged., In a few sections the damage was so severe that sections were completely missing. I contacted the company who said I could pay an additional charge to have new moulding installed.Why should i do that when they damaged it? I would never use this company again. When they gave me the estimate no mention of replacing moulding was even mentioned.If they did ,of course, i would have elected to have them replaced because they would not have to duplicate the work. read more

Needed some small glass shelves, and got great, cheap, quick service. The shelves were perfect.

Really great job! replacing broken window with safety glass- no problem. Fast response and came on a Saturday, Labor Day weekend, great price beating the competition's quote. read more

First Glass was great! Had a broken window and they repaired it quickly and easily. Their response time was less than 24 hours and the gentleman who did the installation was very kind. Overall, the work, pricing, and customer service was just what I was looking for. read more

Steve was great. Responsive initially as we navigated the COVID restrictions, and then prompt to schedule and arrive for the actual job when things loosened up. He was very polite and friendly throughout, and showed up masked and gloved for safety. Just had a broken pane to replace, but Steve was on top of it: quick and thorough job, and no messing around with revised estimates or unexpected charges. Very happy with the work and would highly recommend Steve and his company for your glass installation, repair, or replacement needs. read more

Steve did a great job. He replaced our window glass quickly and was great to work with.

Had two pieces of glass cut for my end tables and they fit perfectly. I would have given more stars but thought the price was a bit high...particularly since the glass was not tempered. The service was good. read more

Really great service. Called Monday afternoon, described the window I need replaced and sent a picture from my phone, along with the measurements of the window. He confirmed the details of when he would arrive and the estimate by text. He's hip to the jive. By Tuesday afternoon, everything was fixed and replaced. I don't know if it's the cheapest (I didn't shop around), but getting that service and supporting a local small business was worth every penny. Steve was COVID-safe, with mask, etc. He is also just a nice person. I hope I don't need him soon, but I know who I'm calling for glass replacement if I do. read more

Steve was professional, communicated throughout the whole process, quick to respond to any questions and concerns and got the job done in about 30 minutes. Window came out great ! Would recommend to anyone for any glass repair read more

Steve helped me take a broken mirror and cut it into two very usable halves. He was incredibly responsive, helpful and pleasant to work with. Couldn't be happier with the result. Highly recommend if you're looking for any kind of glass or mirror work read more

Steve was amazing!! So quick! So responsive!! So friendly!! I'm so grateful Steve was able to fix the window so fast, it's like it was never broken!! Thank you Steve!! Excellent work!! read more

Wow. I am beside myself. I live in an older unit in San Francisco, and my roommates vintage style (rope) window got jammed stuck open. After requesting multiple quotes on Yelp, I was initially quoted $200 for the window to be replaced. Steve shows up to my place and begins to review the space, and tells me it will now be $395 per window to be replaced with frame and rope, because it will require two people. When he comes to repair it ( he is an hour late) and tells me it may take him until 2 or 3 pm to be done. I run out to get a coffee as I trusted his work. (Big mistake). I'm on my way back and he texts me and says (I am finished). While I continue to walk back to the unit, he frantically calls me and says, "you don't complete payment, I'll send the lawyer". (I almost laughed at the level of unprofessionalism). I proceed to kindly tell him that I'm happy to complete the payment and I'm on my way to review the window. He didn't replace the window, he didn't replace the rope. He broke the window frame and put putty and nails to cover it up. The window is shut but does not stay open. He left fingerprints, and pieces on the ground, and blue tape. What a mess. This is an incomplete job and terrible craftsmanship. He knows what he did and he will cut you off on the phone and talk over you. It was terrible. I'd check around for other options...this guy is a scam read more

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I had a broken window at a tenant's apartment that needed to be changed quickly. I contacted many other companies and the best they could do was 3 days to 2 months out. Steve came the next morning at 11am and did a fantastic job. They are my go to window and glass company now. read more

First glass company did a fantastic job for me very reliable & friendly. I had broken window in my house and they fixed it the same day, read more

I love working with people like Steve. He was able to accomodate my tenant's broken window in the same afternoon, although we settled the next morning. He's responsive, reliable, and made the entire process easy. I'll definitely be using his services again in the future. I appreciate you, Steve. Thank you! read more

He did perfect job; response quickly and gave me estimate arrival time. It only took 10 mins for quote and in 1week he replaced it perfectly. Highly recommend. read more

Steve helped us replace broken glass on a cabinet unit in our home - great service - fair price and was happy that he was able to help us at such short notice! Would definitely recommend:) read more

The owner was friendly and knowledgeable, and offered expert insights as to what type of glass I needed for the job. Punctual and good prices, highly recommended for all types of glass related jobs!! read more

I was in the middle of a bathroom remodel when I learned that my window didn't have tempered glass and wasn't up to code as required by the city. I didn't have time to order a new window and wait weeks for it to arrive and because my security system is hard wired, I really did'n't want to mess with all that. Steve at First Glass Co was wonderful. I called as soon as I realized the problem, and not only did he answer the phone, but after texting him a few rough measurements, he was able to give me a very reasonable quote over the phone to replace the glass with tempered. He came out the next day to take real measurements (tempered glass has to be exact, because it can't be cut). He called me about a week later, told me the glass was in and came the next day to install it. He was fast, professional, courteous and really saved me. The glass looks great, my window will now pass inspection and my security system is still working. I'm a very happy customer. read more

Steve was a great communicator & quick problem solver in helping me fix my broken window. I would totally recommend his service to anyone looking for solutions regarding glass-related issues. read more

They never did a thing to address the issue, only telligng me that they would fix the problem after I take off my yelp review. Avoid this guy completely, he is incompetent and very dishonest. read more

We needed a window replaced that was broken... Steve came out and measured the broken window and cut the new piece of glass at his shop immediately! Very helpful and friendly we highly recommend! read more

First Glass Company - The new window looks fantastic! - Glass & Mirrors Near Me - San Mateo, California

I needed a cracked mirror replaced and part of the frame repaired, for our travel trailer closet door. They did a great job, fit perfectly and easily reinstalled, works great. The work was completed on time as promised. Highly recommended quality work. read more

Give Steve at First Glass a call... it'll be fantastic! My bride was cleaning out the basement and came upon a big mirror that had lost it's "mirror" along one edge. So I called First Glass... yes, Steve says he can cut it (for not much) and tells me to bring it by in a couple hours. So I do, and he cuts it, bevels the edge, carries it to by car, add little cork pieces to protect the glass... all in 10 minutes. I get home hang the mirror in our guest bathroom and it looks great! My wife sees it and thinks I am "handy". Ha! Steve fixes broken glass but here he saved an old mirror by trimming it. Happy wife, happy life.... now about this country..... read more

Last night: broke my window in my bedroom throwing a shoe at a pile of giveaways but hit the window instead. Damn it. This morning: Called Steve after finding him on Yelp and he gave me a very good quote AND was here before lunchtime. He needed a taller ladder so he will be coming back on Sunday, but he was awesome enough to clean out the remaining glass chunks and cleaned up the outside for me too. Looking forward to his return this weekend to get that new window pane in there! Clear and upfront about costs. VERY reasonably priced considering his speed and professional work so far. read more