We have had several sitters through Rocket City and they have always been good. We have 3 boys and…read moretaking care of three boys isn't easy so we appreciate their hard work.

I will never use them again. Notified us at the last minute that our babysitter is sick. And…read moreinstead of calling like any other business with great customer service they email on a Saturday. And the owner (Josh, I believe) was unhelpful and rude. Not reliable. Do not use them

Ardent is an excellent daycare who loves each of the kids. They take their time to learn each child…read moreand their individual personalities which helps them teach each child effectively. A bigger plus is that they are a Christian establishment that uses the Abeka curriculum.

From the owner: At Ardent Preschool & Daycare, we want the early learning years to be an experience that truly…read moredelights both parents and their children. We commit to pursuing excellence in all areas so that the years spent with us are an investment in which parents cannot afford to miss. We don't want to just see children grow, we want to see them thrive! At Ardent, our desire to continually set standards and exceed expectations sets the stage for a childcare experience that families want to be a part of! We would love to have your family join us!

I have been a member of the Heart of the Valley YMCA since 2017, and it has been a wonderful…read moreexperience up until last week. I will say that I love the YMCA as a whole which is why this complaint is addressed to an indivudiual I am single mother of a 12 year old and for that reason I am currently on a scholarship at the YMCA. My daughter has been apart of the youth program since I started going and I must say I am truly disgusted at the experience that happened last week on 6/17. At 3 pm I received a call from Bradley Ruff who is over the summer program and the YMCA. When I answered the phone, he quickly stated to me "What time are you picking up your daughter" I replied is something wrong he then stated yes. He then proceeds to tell me that my child lied in regard to a sunscreen incident that took place the day prior. He stated to me that he took it upon himself to watch the camera and stated that she intentionally sprayed sunscreen in her eye. He then tells me that my child is disrespectful and she " walks the line" . I explained to him that I have had nothing, but good reports and I am not sure what he is talking about. I told him that I would address her in regard to the sunscreen incident he tells me that's not enough and she can't come back to the program. As I stated in the beginning of this complaint, I am a single mother and for him to make this decision that allowed me no time to find child care is completely disgusting to say the least. He even stated to me " we have worked with your daughter" as if he is doing me a favor and I should be grateful! Absolutely not! You are supposed to work with kids! That is your job! To make matter worst this past weekend my daughter was with my mother while she was pumping gas and on the other side was a white male counselor and my daughter saw him she quickly hid her face! She stated that he doesn't like her and yells at her! She also stated that he made her sit out for an entire 4 hours! The YMCA featured me on their page and highlighted that I was a single parent but yet kicked my daughter out of summer camp with no warning or time to find care?! I attended a TRX class at the Y and have been for the last two years which means I have spent a total of $1,080 alone for this class as a single parent! There was a incident two weeks ago where my daughter was in the gym with me, when we left out a rep at the front desk made it her business to ask my how old my daughter was ( mind you she was a few days from turning 12) she told me that she was not old enough to be in the fitness center. Well two weeks after that a white man and his son were in the gym and walked past the same rep that was at the front desk, yet she didn't say anything to them until I called it to her attention! There honestly needs to be some revaluating of the youth program , there are 16 year old working with 12 year old and it is obvious that they do not have the patience for a 12 year old! Brad also told me child to "get out of his office" and called her a liar! I will be cancelling my membership as well

I like the YMCA. We've been members for two years now. The classes are great and the teachers are…read morehelpful. It's easy to jump right in when the teacher is willing to explain what's going on. My son played in their t-ball league last spring. The coach was great at teaching a sport that most 4 and 5 year olds need help understanding. He stuck to the basics and was very positive. The childcare is okay. I feel very comfortable leaving my kids there.

Ardent was great for my son until he received an Autism diagnosis at age 2. Immediately after his…read morediagnosis, he was pushed out of the daycare and we were told to take him somewhere else for daycare. Although he had not been a problem for any teacher up to that point and despite him attending the daycare for almost 2 years, he was immediately treated differently and pushed out. For a Christian daycare which was very expensive to attend, I was shocked and disappointed to see my little child treated so differently because of something written on a sheet of paper.

Ardent Jones Valley is a terrible school. We pulled out child out in 2020. The neglect of the…read morekids is unreal. He was consistently coming home in other kids clothes. The wouldn't change his diaper. Multiple times he had terrible rash's it hurt him to walk. He even got a scare for a teacher hitting him. Avoid this school.

I have been a member of Hogan Family YMCA since I started working there in high school. After I…read moregraduated, my family maintained a family membership, which I use when I come home for breaks and holidays. This branch offers several amenities including an indoor and outdoor pool, indoor walking track, basketball gym, fitness gym, exercise classes, child watch (8 weeks -12 years) and youth after school and summer programs. Each time I visit, my experience has been consistently positive. The staff at this branch are very friendly and overall the facility is clean and well-maintained without signs of overcrowding.

I signed my son up for their holiday camp. They allowed him to play in grass I stated he was…read moreallergic to in his files. When they called me regarding the situation they stated they just noticed he had environmental allergies (he has multiple environmental allergies stated) but did not tell me he played in the grass, till I later asked them. I had to leave work early to pick him up, and he had a severe allergic reaction, as he practically went into anaphylactic shock. I had to miss work the very next day to take him to the doctor to make sure his organs were still functioning appropriately. I paid $100 for two days with no refund. I emailed the director of the holiday camps about this situation, where she has yet to reply acknowledging the situation.

The teachers & Director is amazing!! TRUELY care for the kids like their own. I Highly recommend…read morethis Daycare over anywhere else.

Wonderful school. Teachers and staff are great. Very caring and my son enjoys going to school and…read morealways accommodating and patient.

This is a really awesome preschool. They gladly accept children of all abilities, and teach them…read morewell. If you are looking for great childcare then bring your chikd here

This school fools you with all the info on their website and the façade of professionalism. My…read morechild (18 month old) was bitten, scratched deeply and received a black eye all in a week and a half. We were not called when these things happened during the day but he needed wipes and they called like telemarketers! The last straw was when I picked my child up and he was crying, when I took a good look at him, he had a black eye forming and his face was swelling! When I asked what happened, not 1 of the 3 teachers in the classroom could tell me what happened. Asked the Director Ms. James (RUDE, HATES HER JOB) she said she would ask her teachers, needless to say that was his last day. Filed a report with DHR!

We withdrew our 3.5-year-old son after receiving an accidental voicemail where staff were clearly…read moreheard calling him a "horrible child" and saying "no one likes him." It was deeply unprofessional and heartbreaking. In addition, the director told us illegally--without any evaluation or license--that our son had ADHD and needed behavioral therapy. This kind of labeling is completely inappropriate and outside their professional scope. There were also repeated issues with poor communication, unrealistic expectations for his age, and no appropriate follow-up when we raised concerns about bruises. Our son is kind and social, and we've never seen the behavior they claimed in any other setting including other daycares. We've reported the incident to the state and hope no other family has to go through this

From the owner: Premier Preschools have been providing educational excellence in an Early Childhood setting for…read moreover 18 years. We are committed to providing a safe, nurturing environment where together educators, families and community members employ a a variety of instructional approaches to help each child achieve their highest potential. Premier Preschools serve children from six weeks through twelve years.