Needed retrospect appraisal - Tim was responsive and had submitted what I needed less than a week…read more Thank you!

Hired Tim in the summer of '24 to conduct an appraisal in support of an appeal of my SF property…read moretaxes. I chose Tim & SFBAY-RE from a list of others because he's a licensed certified Residential Real Estate Appraiser in the state of CA and has over 15 years of appraisal experience throughout the Bay Area, with a particular focus in San Francisco. He provided the appraisal in plenty of time to support the Sept '24 submission deadline. Two days before I was set to appear before the Appeals Board in May '25 the SF Assessor's Office contacted me and agreed with the assessed market value that Tim established in his appraisal. Based on the current FMV that Tim provided I will be receiving a substantial credit for tax year '24 and the new property tax will result in a considerable savings going forward. Tim was easy to work with and very responsive to my questions throughout the entire process. I was particularly thankful for the guidance he provided in preparing for the Appeals Board meeting. The cost for the appraisal was both competitive and fair and well worth it. I highly recommend Tim & SFBAY-RE if you are in need of an appraisal for a property tax appeal.

Shirley Chan is the best. A true professional. I know that my wife, 2 year old son, and I are in…read moregood hands, with both the PMP Properties team & Shirley. Any issues or concerns that I may have, regarding dishwasher, refrigerator, washer/dryer, etc.. Anything. Shirley gets it fixed asap. I have lived in PMP properties for almost a decade, now. And the above issues do not happen often. Maybe once for each of the mentioned appliance above, in the last decade. But things do happen., and break over time even when properly used. And they need to be fixed. So it is important for me to know that my home, is working properly, for me, my wife & my 2 year old son. Having that peace of mind is everything. Our home is not just a place to live, eat & sleep. It is our sanctuary. And Shirley & the PMP team, make it possible. Thank you, Shirley. Thank you, PMP Team.

I have been a land owner for over 40 years, I hired the same property management for over 30 years…read more Although I was not happy with the previous property management, I hesitated to switch because I did not have the courage. I thought that is the way Property Management is, so I just tolerated it. Now, I am very happy... I appreciate the Prime Metro Property Management team. After I switched my property management to Prime Metro to take care of my rentals, I sleep well and enjoy life more. The reason is: Prime Metro Property management teams take good care of my properties like taking care of their own homes. Any maintenance issues, Henry attends the maintenance site in person, diagnoses the problems, discusses with me and hires and supervises the maintenance guy to do a good job. I had mold problems in one of my houses, Henry's team all participated and resolved the problem in a very organized manner. All works are done in a timely manner. When I need a painting job in one of my buildings, Henry met with the painting company and discussed what needs to be done. And he refers a good company to do the job. Since I am not able to travel, I am more than happy that Prime Metro takes over and takes good cares of my properties. In addition, Henry's has a very professional management teams, they are prompt handling issues. They are attentive, thorough, and efficient. More importantly, Prime Metro's portal website is very organized, thorough, and 100% visible to me. Prime Metro, you do an excellent job! I highly recommend you to any home owners who needs a good property management.

Anticipated conflicts are at ease and of no trouble to the fundamentals that Hensel Troche brings;…read moreambition, a leading example of integrity with expertise in his field as he avails himself to the buyers needs. He is a helping hand until the job gets DONE. Thank you Kind regards, Jesus Alberto Cervantes

First of all I want to give 10 stars If I could for this amazing escrow firm ORTC on Ocean st! I am…read moreso amazingly happy with the professional support from Janette Marcelo and Magan York Bigg for handling and taking care of my VIP clients. I also put in an effort to explain to my clients what to do and expect to make it a smooth transition with all parties involved. This relationship is not just a transaction but I true business relationship. If you are reading this, I am a producing agent and will keep my business as much as possible with ORTC.

The real estate market in San Francisco is crazy, like in crazy expensive and unpredictable. When…read moreI inherited my parents' rental duplex in San Francisco and decided that I didn't want to be a landlord, I enlisted the help of Janice Lee to help sell the property. I picked her because of her excellent Google and Yelp reviews, and also because her office was in the same general neighborhood as the property. At first, I nearly gagged on the cost of real estate agent commissions, but at the end Janice turned out to be worth every penny. After at least 50 years as a rental, the property was in rough shape and needed a lot of work to get into an attractive enough condition to sell. On top of that, the former tenants left behind a lot of stuff that needed disposal. Janice pretty much took care of everything, from cleanup to repairs to needed renovations. She not only located and hired the contractors but even picked out the colors for painting (both interior and exterior) and flooring. It was like she had a sixth sense for what buyers wanted. The only work that was done, and it was a lot, was whatever would pay off when the property sold. The work took over a month, but it was all needed, and I really didn't have to lift a finger. When the property was finally ready to price and sell, Janice took careful note of both the surrounding market conditions and her perception of buyer sentiment at the time. The timing was good, and within 10 days we had five all-cash, no contingency, offers in hand, all for well over the asking price. We accepted one of the higher offers and the deal closed quickly. As an example of Janice's careful attention, the buyer reported a possible smell of gas on the property. It turned out to be just the smell of fresh paint, but Janice went to the property in the middle of the night (so I wouldn't have to) to meet the PG&E tech, check everything out, and get an all-clear. Janice handled all the closing paperwork, from escrow to county filings, in a precise and timely manner. It is now one year after the sale, and there have been no problems whatsoever.

Janice Lee - Highly Recommended Realtor This is my first…read moretime writing a review about a realtor -- or anyone, really. I worked with Janice Lee and had a great experience. She's professional, calm, and never pushy. Janice offers thoughtful suggestions and knows how to negotiate effectively without any pressure. What I appreciated most is that she respects your independence -- she doesn't try to babysit you. She'll give clear advice, encourage you to visit open houses on your own, and once you find something you like, she'll step in and do her best to make it happen. Highly recommend her to anyone looking for a reliable, honest, and experienced realtor who truly looks out for your best interests. -- Leung

Steven was incredible to work with! He was responsive over text and email, and was candid and clear…read moreabout expectations. He made our application and move in process a breeze. 10/10 recommend!

We enjoyed living in a rental property with Luminor and had a great experience! Janis was our…read moredirect contact and we always received quick and efficient assistance any time we reached out. I also loved the easy and convenient app for rent payments. Would highly recommend this business!!

This company is failing to maintain a property on Union St in SF. The plumbing issues have not been…read moreresolved and there is human feces in the side yard. Numerous calls have been made. There are a few buckets outside but no actual plumbing company has been called. We plan to file a complaint to the SF rent board and alert local media and the police.

This company is renting a nice apartment near the beach, so I contacted them to make an appointment…read moreto view. A woman with a heavy accent took my number and said they'd call me back, but after reading the reviews here, I hope they don't.

My family and I live in an apartment that Wiener & Associates has been managing over the last 30…read moreyears. While I can say that they have taken good care of our needs through the years, it has been great since Michael Lewin took over. He is very responsive to the issues we encounter, e.g., last evening we had no hot water and after we sent him an email about the issue, the matter was resolved by noon today. We appreciate him and his team for taking care of these critical issues and us as tenants. In particular, his team (David Joy, Jay Choi and Larry the plumber) that helps with these issues are professional and friendly. If I were to own an an apartment building one day, I will have him and his team take care of it.

My family has been renting a property managed by Wiener and Associates for the last year. It's been…read morea great experience. Prompt response and the manager has worked with us as tenants to make changes to the terms of the lease like allowing family pets on the premises. Communication is prompt even over weekends. Any people coming to work on the property have been professional and diligent in their work. It's great to work with a smaller property manager compared to large, corporate property managers

Kevin Ho was amazing in helping us buy our first home! We were competing against multiple offers,…read moreand the tenant-occupied property added extra challenges. When unexpected issues came up, Kevin communicated with everyone involved, and found solutions that kept the deal moving forward. He was always responsive, patient, and made us feel that our best interests came first. His market knowledge and negotiation skills were invaluable in getting our offer accepted. We're incredibly grateful for Kevin's help and couldn't recommend him more!

Kevin goes above and beyond as a realtor. During the home search process, he toured potential…read moreproperties and recorded videos highlighting all the relevant details, giving me a thorough preview of each home. When evaluating a property, he prioritized investigating every detail--sometimes literally digging around--to make sure it was safe and sound. He took the time to understand my priorities and helped me purchase a property I'm truly excited about. The property needed some updates and changes, and Kevin helped with the heavy lifting by making a list, identifying the key issues, and helping prioritize the work that needed to be done. When I shared everything Kevin was helping me with, friends were surprised. They said their realtors were no longer involved after the sale. Kevin clearly loves the process of matching homes with buyers. I'm grateful for his help and support.

OLI JUSUFAGIC is a gem of a realtor. 650-238-4245…read more Actually, I was supposed to meet up with my brother's realtor and waited for an hour before I found out that she had gotten into an accident since she didn't know how to drive around the city! Ok I could've been in that car with her...fortunately she was fine and kind enough to call Oli at Prudential at the very last minute. Oli met up with me immediately in her car, picked me up and had the MLS list of condos/houses that I had spoken to the other agent about. We set off and she knew exactly where she was going through the city and made our way to the first set of condos/houses in San Mateo County. What an impression she made on that 1st meeting! She's hard working, professional, knowledgeable, and relentless. She communicated with me daily to keep me updated on potential houses of interest. We looked at 30 houses/condos together in that month. She always maintained an objective standpoint but gave good advice. When the inspector told us about the sewage leak in the pipes under the crawlspace, she persevered and was able to meet up with me for each plumber estimate. She even came out to make sure the work was being done since I continued working FT. When the work wasn't being done, she kept on top of communication with contractor so work would be done. Some drama came up between the renter and the seller right before closing and she worked it out for me. When it's your first house and you don't know what the heck you're doing, it's so refreshing to have someone you trust has your back. Oli has been a realtor for almost 10 yrs and she knows San Francisco and San Mateo County. My house was a normal sale but she also does foreclosure and short sale work.

Edison Ongpian I…read morecould not have asked for a better realtor. Edison Ongpian helped me purchase my first home and I am forever grateful. He was patient and kind and looked out for my best interests. He was always available and even now still stays in touch 2 years later. Ed is a caring realtor who took the time to invest in my happiness and helped me find more than a house, but a place to call home.