​We loved our Essential Portland bike tour with Spencer last Friday!…read more ​It was our first visit to Portland and we love touring a new city by bike to get the lay of the land at the start of our trip--and this company did a great job. ​The bikes were well-maintained, well-fitted to us, and our guide Spencer did a fantastic job communicating the route, what to expect, and keeping us all safe during the tour. ​He took us through nice neighborhoods and city landmarks while frequently stopping to teach us a lot about Portland's history, present-day city life, restaurants, shopping, and buildings of interest. ​My local friends (Aaron and Rashmi) also paid to join our tour, and coincidentally we all stopped at one of Spencer's guide spots along the river at the Portland Fire and Rescue building that Aaron, my architect-friend on our tour, designed. When we told him, Spencer invited him to give us a quick speech on the building's design. It was very cool and made the tour even more memorable. ​This tour was definitely one of the highlights of our 4-day visit. We hope to return and do a few of their other tours! ​Thanks, Spencer!

Our family of 4 (including younger kids) had a wonderful experience during our bike rentals on the…read moreJuneteenth weekend. We truly enjoyed exploring the city and found the bikes, the map, and the route guidance from Renee & Trey to be incredibly helpful in making our day successful. We also wanted to send a special thank you to Spencer for coming out all the way on the trail to assist us. We really appreciated his quick help in resolving the issue we encountered with one of the bikes. Thank you again for the excellent service!

Shoutout to our guide, Angela!…read more We met at the park-and-ride and joined several other people for a waterfall tour through the Columbia River Gorge. We visited Latourell Falls, Shepperd's Dell, and Wahkeena Falls before ending at the iconic Multnomah Falls. Angela was incredibly knowledgeable and kept the tour interesting with all kinds of facts about the Gorge and the surrounding area. She even pointed out fresh blackberries along the way and showed us some banana slugs which, naturally, I was delighted by. I really appreciated that the tour wasn't just "look, waterfall!" Angela kept sharing little facts and observations that made the whole experience more interesting and gave us a better appreciation for what we were seeing. A beautiful way to explore the Gorge without having to figure out all the logistics yourself.

A bit late and behind, but I've got to give a shoutout to Susan from Around Portland Tour! If…read moreyou're planning a trip to Portland (OR), I highly recommend doing the tour at the start of your trip--not the end--because now I have to come back just to follow up on other "tidbits and records " she shared on the history of Portland's parks and recreation scenes. The tour kicks off by meeting up at a red building--easiest to find if you're walking just outside the perimeter. Look for a small black signage on the door. The owner usually leaves the door unlocked in the morning hours so look for benches set up for you to seat and wait for your group. Susan, our guide, is a Portland native who left for college and returned back to Portland. She gave us some great bonus insights beyond the standard tour -- like history of the places, including local tycoons, how roads were funded and how each section of the districts were divided. More importantly , she suggested a ghost tour and highly recommend to try biking around town--definitely on my list for next time!

Staff was so friendly and helpful getting us started and gave great recommendations for first…read moretimers in Portland

I rarely leave reviews like this, particularly for a business I have repeatedly supported, but this…read moreexperience warrants one. I reserved a bike online. When I arrived, multiple details of my reservation were incorrect, including the date and bike size. I provided the information again and moved on. Mistakes happen. The bike itself was the bigger problem. The chain showed visible rust/oxidation, and the bike did not shift properly while I was riding it in the hills. When I returned the bike and reported the problem, I was told that their bikes are maintained and lubricated before rentals and that the coastal environment had oxidized the chain during my rental. That explanation is difficult to reconcile with the condition of the bike and basic corrosion science. Rust is the result of oxidation of iron-containing metal. Moisture and oxygen cause corrosion, salt can accelerate it, and proper lubrication helps protect a bicycle chain by limiting exposure to those elements. The bike was stored inside a garage when not in use and was not ridden on the beach or exposed to ocean water. I had the bike for approximately six days. Coastal air can accelerate corrosion. That does not establish that visible corrosion and shifting problems developed entirely during my six-day rental. The condition of the chain and poor shifting raised legitimate questions about its prior condition and maintenance. Then came the $55 charge. I had communicated that I would return the bike Sunday at approximately 3:00 p.m. I actually returned it eight minutes after they opened Sunday morning, hours before the return time I had communicated. I was still charged an additional $55. During the subsequent text exchange, I was told that they would have reimbursed me if I had purchased chain lubricant or paid for a shifting adjustment. Think about that: I rented a bike that did not shift properly, reported the problem, and was subsequently told I could have purchased lubricant or obtained an adjustment and sought reimbursement. I asked them to reconsider the $55 charge. Their written response was: "The total rental cost would have come out to $380 in any case so nothing to reconsider there unfortunately." That response summarizes the customer-service problem better than I ever could. I have rented from this business multiple times. My friends and family have also spent significant money renting from them, and I have referred customers to them. All of that goodwill was lost over how this situation was handled. I have screenshots documenting the text exchange and will include them with this review, with identifying information redacted. Readers do not have to take my word for what was said. They can read the exchange and reach their own conclusions. Reservation mistakes happen. Mechanical problems happen. Billing disputes happen. How a business responds to them is what determines whether customers return. I won't. Happy to provide screen shots. Ryan, your response reinforces my concerns because both the dates and the math you provided are incorrect. Sunday was August 30, not August 29. I returned the bike Sunday, August 30, approximately eight minutes after you opened. I did not return it Monday morning, as you stated. Your math also does not reconcile. You claim I had the bike for "9 calendar days," yet you state that the $55 charge covered "the week plus one day." Seven days plus one additional day is eight days, not nine. Both statements cannot be correct. You also question why I would provide screenshots because your business keeps records. That is precisely why the screenshots matter. They document the actual communications, dates, and timestamps and allow readers to independently compare those records with what is now being claimed publicly. Characterizing this as "confusing for you" while your own response contains an incorrect date, an incorrect return day, and contradictory math is dismissive and does nothing to address the substance of my review. This is not a matter of opinion or confusion. Dates, timestamps, charges, reservation information, and written communications are objectively verifiable. I have retained the screenshots and documentation to substantiate what I have stated. It is evident based on your response that you are not capable of reading and interpreting my response. The screen shots are provided so... maybe you can understand the facts. Maybe you can see how I was given a thumbs up and encouraged to post a review. This has to be embarrassing at this point. I wish you luck being able to read my response - this is such a joke.

It's a naked bike ride, what more is there to say. It can be fun and interesting. Be open minded…read moreand remember it's for a great cause. It's to protest the world's dependency on oil.

The only problem is the date. It should be a Saturday in July. Its mostly at night and it was a…read morerefreshing 60 degrees. Cathedral Park was the best start location in five years. The band, stage, slope for viewing, just perfect.

Lisa provided our transportation to and from a multi-course dinner. She was prompt and…read moreprofessional with making the arrangements, arrived just a bit early, was a great driver and had really good insightful conversations with us, providing other great recommendations for the rest of our trip. We will definitely work with Lisa again!

We did a three winery tour with Lisa and Phil, and they were fantastic! As an avid cyclist, I was…read moreworried that this would not be vigorous enough, but it was a nice combination for me to get a hill or two in while being easy enough for my wife, who's an intermediate cyclist. The equipment is fantastic, Lisa and Phil are very knowledgeable, and we loved the boutique wineries they selected. We got to sit down with the wine makers at each location which made for a fantastic tastings. Only problem is we ended up taking out too much wine home... look forward to riding with them again!

As great as the adventure to the falls may be, I was very surprised at the extremely dangerous…read moreshared road. Granted that this is high season, but we were passed by at least 100 cars, trucks, trailers and large trolley cars. I called the office prior to making reservations and asked specifically about the bike path to the falls. I was lead to believe that it was very tame and safe--no mention of all the traffic and vehicles. We were not prepared for the narrow road with no bike lanes and often no guard rails on very scary drop offs. Two of our four riders were terrified after a couple of close calls with traffic necessitating we all turn back early. They would have never signed up had they known what they were getting into. Not everyone is a daredevil and you need to be straight forward in fairly describing the risk of your shared road.

Fantastic experience, great company, quick response & what a fun couple hours. We did this back in…read more2024 with them & had such a good experience, came back today in 2026!

I tried to book the brew barge once a year for three years, every. single. time. I got a call the…read moreday of saying they had to cancel. I was told I would get a complimentary ride or brew barge and never heard anything back. would NOT book.

DO NOT buy from this company. 5 friends and I bought tickets for September 14 but got a call day of…read morethat they were having mechanical issues and they would give us a refund and a complimentary ride. Well its December and still no refund. Over $300!!! Many messages promising to refund but no follow through.

We literally had the best day!! Chad was so awesome and helpful! We did "Chad's Ride" which is the…read morelongest one. We stopped in Carlton for lunch at Carlton Corners and even paddled in a boat around a beautiful pond on one of the stops! This is a Willamette Valley must!!

We are staying at a B and B in Amity and wanted to take a few hours ride in the country. There were…read moretwo places we called, Red Barn Rides and a company in McMinnville. We left messages for both. The bike shop in McMinnville said they would call us back. Crickets. Not good. Chad returned are call within a few minutes and hooked us up with a hybrid for me and E-bike for my girlfriend, locks, helmets, water and a map. Considering the E-bike was $30 less than the price quoted by the McMinnville store and we were attended to very professionally, we made the right choice. Super nice guy and very nice equipment. Couldn't be more pleased.

I. Ought a couple of Pedegos three years ago that I love. I purchased the bikes when they were…read morelocated in downtown Portland. Now they have move their store to NE Portland on MLK and Broadway. I prefer this new location. Their service is second to none. When purchasing an electric bike the service department is l most important. Electric bikes are cool. And don't listen to anyone who says you can't get a proper workout with an electric bike....it's a LIE!!!! They are amazing bikes and tons and tons of FUN.

They aren't open during posted hours and will hold your bike hostage. I was told one to two days…read morefor a tune up and it's been over two weeks. I went to pick up my bike today and they're closed, as they always are. No notice whatsoever. Chase is terrible.

I with the other this place well deserves 5 stars. The team…read morehere was great, from the driver training to help on the course. The place is clean and nice. The carts are fast and fun. We had a group of 10 some of us had been here before and some had not. The team made everyone feel comfortable and able to race and have a good time.. Can't wait to come back and do it again. This place is awesome!!

The staff are so wonderful. 2 old ladies and a disabled man. They were wonderful, patient and…read morekind. Andrew was squealing the whole time. Thank you, thank you!!​