Great experience. Smooth transaction. Love my new car and thanks to Joe for making it a pleasurable…read moredeal. Car was as advertised and follow up on promises made were executed. Would buy from again

I am not here to ruin anyone reviews are to let you know my experience period. I seen a truck on…read moremarket place said zero issues, runs great and more info on the truck. I came and drove it, seemed like a good truck, so I financed it. I went by their word as a dealer that I was getting a fair tuck. 30 min to leaving the shop check engine light came on. Camshaft position sensor, changed it, engine light is still on only for same thing. IDK next day discovered snapped leaf springs. After changing the camshaft sensor they reset the check engine light. IDK if this is true but it takes about 40 min for the light to come on after resetting it. This really leaves me to think they turned it off to hide it from the buyer. Now when I turn popping noises happen, another suspension problem. Not to mention the amount of rust and the 1 brand new piece under the truck which someone straight piped the truck to hide there is no catalytic convertor. This also was not told to me prior to buying. Nothing but good was told to me at sell. I have tried several times which I can prove for them to make this right. I am a paycheck to paycheck guy. I trusted them and was completley taken advantage of. I will say I am obtaining a mechanic report and filing suit in the next week. Now I pray my experience is enough for others to see they need to do all they can so this dont happen to them. This guy was so worried about my review and nothing to do with the lemon he sold me. His only care was reviews. Protect yourself!!!!! Oh, he did say I could get the truck fixed there but I would pay for it because this is my truck now. This is the person you are dealing with. KNOW THAT PROTECT YOURSELF!!!! Go through and read the people that had a bad experience. These are hard working people who placed their trust in this dealer and read how he argues with them. Tough guy behind a computer. I think it shows a lot about a mans character not in the best but the worst and how he reacts to the worst ones. I wish to God I had read reviews before going to this place.

Best dealership I have ever dealt with. They were honest and told me all the little tile things…read morewrong with the used cars I purchased. Wanted a car that needed small fixes, they said it needed work and fixed it before letting me take it. I ended up buying 2 Mustangs, there's one more on the lot if you are looking for one! We met the whole family and enjoyed the entire process!

I used to like go here, because generally service has been good, staff professional, but I'm…read morebeginning to wonder if I am valued as a customer. I came here to a scheduled 9:00 AM appointment to have my transmission fluid and brake fluid changed as recommended from a previous visit. It's now two hours later, and I haven't been advised how much longer I will need to wait. Toyota in general used to be a very welcoming company when you brought your vehicle in for service. Often they had coffee, water, often snacks available while you waited for your vehicle. They usually offered a car wash too. I noticed this when my dad bought a Toyota in Mansfield OH and when I bought two Toyotas from two different dealers in the St Louis metro area. The Toyota customer experience is quite different now and I am beginning to wonder if I will ever buy another Toyota from a Toyota dealer. It feels like the customer isn't valued nearly as much. I don't know if this is a problem endemic of Toyota as a whole or just the individual dealerships. Somewhat recommend.

Came in for an oil change and attempted to order a second key for my car under my warranty. The…read moreemployee in the parts and tools department was extremely aggressive and unpleasant, and his behavior made me feel physically unsafe. I ended up leaving and calling a dealership an hour away instead. I won't be returning here for oil changes or any other service.

Dan and the whole team did a phenomenal job repairing my car after an accident. He kept me updated…read morethroughout the process, and delivered my car to me in perfect condition! Highly recommend!

The first time they did a really good job. This last time my tires squealed Everytime I went to…read moreturn. Told them I needed alignment. They said I had a loose belt on power steering and squeezing was from that. I replaced tensioner and belt. It still squealing and seems worse. Didn't fix my problem now having to take to actually get alignment

I feel lucky to have found a place you can take your car and know that the mechanics are not going…read moreto do unnecessary work to make a buck. The work was top notch and done at a decent price. Matthew was friendly and provided mechanical information I could understand. I have found my new hometown mechanic!

Took vehicle for a radiator replacement only. Shop broke Air…read moreConditioning System while performing radiator replacement due to a non-standard radiator replacement process. Shop also broke the Horn, horn is now not functioning. For the AC, shop claims bolts were stripped but did not willingly supply proof. Shop provided no explanation for the Horn. Shop has a BBB complaint history of overcharging other customers due to 'Stripped Bolt' issues. I have witness statements of the AC system and Horn working immediately before being taken to the shop. I now have a car that has more things wrong with it than it was taken in with, and shop is refusing to make me whole.

So annoyed because I've been trying to schedule a ANTI THEFT IGNITION protector FOR WEEKS now…read more.. THE ONLINE SCHEDULING system doesnt work.... can't talk to a service advisor because no one is "available" .... very disappointed and disgusted with the customer service at this dealership.

Great lifetime warranty!!! That's great but I got an oil change and my car leaked for 2 weeks! I…read morehave NEVER had any leaks before and they wanted me to pay $100 deductible when the technician messed my car up!! I will never go back nor recommend this place to anyone!

If you are looking for a used car, check out what this lot has to offer. The price is right for a…read morecar that is affordable and solid. The owner will share what he knows about the cars, and even shows you pictures of the car you select before any repair work was done. Good value on a tight budget!

brian owner runs a very honest shop , very knowledgeable and is very observant. i highly recommend…read morethis shop for honest diagnosis and repair done right . i also recommend this shop for a car inspection before buying a vehicle from a dealer or individual.

Needed muffler repair. Got in same day. Felt like I got a fair price and a good repair for my…read moreexhaust. Owner Kept me informed of what should be done, and he did not try to up sale me.