Thank you Odey, My pruis is doing great with the synthetic…read moreoil change today. Rob got it done so fast.

I used them for a U-Haul rental, and could not be happier with the service they provided!read more

I have experienced working with Dan Nagel at White Allen Honda on two separate occasions…read more The first time I talked with Dan I took notes about things I could expect when I traded in an auto for a new Odyssey a year and a month ago. Dan was faithful to his word. Everything turned out exactly the way it was supposed to and the transaction was handled in a timely fashion. This year I called Dan to find out if White Allen Honda would be interested in purchasing an auto from me. Dan answered all my questions. I took notes again. Everything Dan told me would happen worked out exactly like he said it would. The transaction was simple and I didn't have to spend a long time waiting for anything to be completed. It's grand to give a good report. Thumbs up to White Allen Honda.

Salesman Randy is very easy to deal with and makes buying or leasing a good experience.read more

This was, without question, the worst experience I have had with this establishment. Over the past…read morecouple of years, I have noticed increasing concerns regarding integrity, but this most recent visit has completely damaged the relationship. The most troubling issues were the complete lack of communication, accountability, and basic care or consideration for the customer. Your business exists because of the service you provide--services that can easily be completed by many other shops in the Dayton Metro area. This experience made it clear that this establishment prioritizes its bottom line over its customers. Following an oil change, I was informed of a concern that required additional service. I had to call multiple times just to receive follow-up on a recommendation that your service department identified. After finally reaching an agreement, I was told the repair would take approximately 8 hours. We agreed that my vehicle would be dropped off on Tuesday (with Thursday, January 1 being a holiday, which was completely understandable). I dropped my vehicle off early, on Monday evening, ahead of the agreed date. It was also clearly communicated--and confirmed--that if my vehicle was not completed on time, I would be provided transportation for my wife the following week. Tuesday passed. Wednesday passed. Friday passed. By Monday evening at 5:40 p.m., I had still received zero communication. I called the service department and was placed on hold for 18 minutes. When I finally spoke with someone, I was given a series of excuses: the holiday, the mechanic becoming ill, partial work being done over the weekend, and that the job was "about 60% complete." When I asked about the agreed-upon transportation, I was told, "I'm not sure what you want me to do--we're about to close." After reminding the representative that I was told transportation would be provided, I was met with frustration and comments about how long he had been working that day. This response was unacceptable--especially considering I had been awake since 3:30 a.m. for work myself. Eventually, I was provided a vehicle with obvious suspension issues. I did not complain and simply moved forward. The following Tuesday passed with no update at all, despite being told this was an 8-hour job that was already 60% complete over a week earlier. By Wednesday afternoon, still having received no communication, I came in person to inquire. Neither owner was present, and when we went to the service department, my vehicle conveniently was suddenly "ready for pickup." What I expressed then--and what remains my core concern--is this: As a customer, I am not allowed to pay when I feel like it, nor can I be even one cent short on payment. So how is it acceptable for the company to deliver service whenever it feels like it, with no communication, no accountability, and no regard for the customer's time? The answer seems clear: because you can--and because the message being sent is that if a customer doesn't like it, they don't have to return. Unfortunately, that message has been received loud and clear.

Great Service Department, fixed a hard problem that others had not been able to find the cause…read more Would highly recommend!

I have purchased my 3rd Chevy Spark from White Allen Chevrolet…read more Roger Daniel is my go to guy. He knows how to work those numbers to give me the best deal I can possibly get. I will be very sad if he ever retires. He is patient with me. Soft spoken, A true gentleman! A rare find in these days. I consider him a personal friend, I value his opinion.

I'm a disabled veteran. They sold me a used car claiming that it passed a 300 point inspection and…read moresold me a $4000 bumper to bumper extended warranty. The car has issues. Lots of them. They are now refusing to honor the covered components on the vehicle, by both the warranty and the dealer. They lied about the trade in value on my other vehicle and didn't honor it at sale. This place is just corrupt, go somewhere else

BUYER BEWARE: After looking online at a Tesla, I decided to go check it out in person. I was told…read morethat I could not test drive it. I told my father about this, and he went to see if he could test drive it. He was permitted to take it for a test drive, and when he mentioned that I was there earlier, and the salesman said that he doesn't allow 20 year olds to test drive. (I'm 36 but look young). This is agism at its finest. Although I had the cash to pay for the car, I will not support a company that would allow blatant discrimination.

If I could give zero stars I would, I went with a friend to look at a Tesla & we were told it was…read morepolicy that they don't give test drives on teslas. Her parents went and were given a test drive and when they asked why we didn't get given one, they were told we "looked 20" I am the younger of us at 28 but also, what does it matter! Will never buy a car from here. If you look young, prepare to be discriminated against.

I saw the mixed reviews, but my experience with Savannah and the team was great. I had a particular…read morecar in mind, and they happened to have one with low mileage and in really solid shape for the year. They shared the full CarFax, and the car matched exactly what we were looking for. Not sure what happened with other customers, but everything went well on my end. While they handled the paperwork, everyone was friendly and we had some good conversation. Definitely two thumbs up.

Sales agent, Corey, was rude and dismissive. Barely looked over the computer at us. Clearly he…read moredidn't have any interest in my prequalified loan.