She is amazing! Made me feel very comfortable and will definitely come back. Highly recommend…read moreiWax!!!

Already have eyelashes falling out. I can tell they aren't even going to last a week (normally mine…read morelast 2 weeks!) I am super disappointed. Maybe I should've just got waxed instead as it seems that's the ratings that were good. Nice enough lady, but worst eyelash experience I've ever had and it took a long time, plus no restroom for clients was a bit unusual when you spend 2 hours there! Lesson learned....paying extra is sometimes better. Trying to save money didn't work out for me!

I was a customer here, then they changed staff and ownership. I tried to change an…read morealready-scheduled appointment but wasn't able to, so I instead told them to cancel it, since they kept trying to force a tech on me who I wasn't interested in. They never cancelled my appointment, although I called a day in advance, and they keep sending me messages saying I was marked a no-show. All because they couldn't accommodate me with a new appointment time and tech?? Everyone knows that a Brazilian wax is a very personal thing, and you need to be comfortable with the person servicing you. It's not OK to inundate customers with a barrage of unjustified texts and emails. Please take me off ALL mailing lists. I will never return!

I feel silly for not coming by sooner! Getting in and out of the plaza isn't the easiest but it's…read moreworth the U turn! Staff is incredibly friendly, comforting, and inviting. The space is so clean and bright, the wax rooms have a pretty waiting space, larger wax rooms with marble walls. The wax was quick, not too hot, she was very careful and clearly has been doing it forever! Pricing was super reasonable. I really look forward to going back.

Raquel is very talented and made the experience very relaxing. It's kind of crazy to say, but the…read morewax she used and her gentleness made the Brazilian and leg Waxing not hurt. Also, she completed the whole service with speed and ease.

I thought a lot about leaving this comment because I don't want to hurt the lady who helped me…read moretoday, but at the same time I am so disappointed, so sad, I still can't believe it. Today I went to get my eyebrows waxed, it was just a cleaning of the extra hairs, it's my second time going and the same lady helped me as the first time. It turns out that I like them, I love my eyebrows because they are thick and have a lot of hair and the first thing I asked her was to be careful because I like my eyebrows and I didn't want her to change ANYTHING about the shape. I felt like she was taking too long and I told her again that it was just a cleaning and that I like my thick eyebrows, she responded with only two syllables Aha; When she finished and passed me the mirror I realized the WORST! SHE PULLED HALF OF MY EYEBROWS, CHANGED THE ENTIRE SHAPE OF MY EYEBROW, ONE IS LONGER THAN THE OTHER. MY DESPERATION OF WANTING TO CRY and TELL HER WHAT HAPPENED TO YOU, you screwed up my eyebrows. I told her repeatedly how I wanted them. She responds to me in two weeks they will grow and I won't charge you. The point is not to give me $15 for a poorly done job, I look in the mirror and it's not me. What I don't know and is for the OWNER OF THE PLACE, you have to train your employees to COMMUNICATE WITH CUSTOMERS, the lady I don't know if she speaks English, Spanish, I don't know because she always responded with syllables. Now she ruined my eyebrows, she shapes them, it has nothing to do with the shape of my face. I TELL THE OWNER WHAT DO I DO NOW MA'AM?? I'm looking for an eyebrow serum to use and help me with the process of recovering my eyebrows. I'm giving you my recommendation so you can buy it for me. I think it's the least you and the lady who ruined my eyebrows can do.

First time visitor to this location and was a little nervous. Aesthetician put me at ease and…read moreexplained her process. I was put at ease and the pain was much less that expected.

Lucy is awesome! Almost didn't even feel the procedure, she is so talented! Highly recommend!read more

Today I visited Waxing Mania for the first time. Jackie was professional, knowledgeable, and…read morerespectful. I enjoyed my experience. I've already booked my next appointment!

First time ever going and omg what an experience!!!! Ana was completely welcoming and talked me…read morethrough the process since I've never done it. Didn't hurt one bit!!!!! (I did a Brazilian sugaring) I feel like a new woman and I will be going back!!! The place was clean, calm and welcoming

I've been seeing Rachelle for 5 years and she's the best! Everything from waxing to corrective skin…read morecare, shes efficient, goal oriented and truly cares about her clients and getting the best results possible. She's my go to girl for all my skin care needs.

Fantastic experience, all of her services are top notch! Crystal is very kind and knowledgeable and…read morewill make you feel very comfortable. Highly recommend!

AMAZING experience! Crystal was so welcoming and made my first Brazilian comfortable!! I also had…read morethe best facial! She took the time to go over my skin care routine and recommend products. Will definitely be back and bring my husband for Manzilian!

she's really good at waxing very fast much better experience than the other place I used to get…read morewaxed at. I would recommend to anyone who wants to get waxed for the first time :)

Bella did perfect on my eyebrows, upper lip, and brazilian wax! It was my first time getting a…read morebrazilian and she made it as painless as possible. She talked to me throughout to keep me distracted from the pain and Bella also made sure I was comfy. I was so nervous this first time, but i'll definitely be back! Thanks Bella!

Was excited to try this location but was turned away for being 10 minutes late, with a 10 minute…read moregrace period..was told by Chantel the proud owner/manager(as she announced) it's actually 8 minutes grace period but corporate has it wrong & they JUST realized. When i mentioned it being my first time & not knowing, they said my spot was already gone. After expressing frustration, no apology was made, no empathy shown. The irony of the tech hanging out & eating shows they just didn't want to work....Try any other location but Kennesaw, they are not in the people business. I'm shocked by the poor customer service. Reaching out to BBB asap

By far the worst wax experience I have ever had. Went in for an eyebrow wax and asked for a simple…read moreclean up. I didn't ask for a shape change, thinning, etc. My waxer, Kayla, proceeded to wax the entire top portion of both my eyebrows. When she showed me the results and I mentioned how thin they were, all she replied was "sorry." On top of this, they deleted my Google review. This was my first and last time at EWC.

I went here for a Brazilian wax. I had and appointment but had to wait an additional 10 minutes for…read morethe room to be cleaned. The esthetician did a good job and was very friendly and easy to talk to.

Don't know why I gave them another chance, I'm done. They don't know how to answer the phone and…read morewill give you to another person even if you make an appointment with a certain person! What's the point of even making an appointment?????