I don't know why this place has bad reviews! I just had my first visit, and no it wasn't long and…read morein depth, but the front desk girl was so nice. Dr Timothy Garner was so nice and knowledgeable and the gentleman working with the paperwork was so kind as well. I definitely recommend this place!

While the doctor here is great the staff continues to over charge us year after year. It just seems…read morethat they are trying to take advantage. This year my husband went with our grandson and was charged over $400 for what should have been a $60 charge. He brought up to them that they did this last year, but they insisted they had it right. Once I called them with my plan details in front of me, they agreed they made a mistake and would refund the overcharge. I don't want to stress on this each and every year. This is year 3 that we have been going there with no change in insurance. Also, they do not return calls in a timely manner. I waited 2 days and on day 3 finally was able to speak to someone.

Incompetence at every level and that is putting it nicely…read more The doctor (Dr Hardesty) wanted to change my contact lens that I have worn for a very long time. He gave me "weekly" contacts to try. I came back a week later after trying them out and agreed they would work for me. He gave me my prescription and sent me on my way. I went to fill the prescription just to find out he gave me a prescription for daily lenses. We had a conversation at my appointment about how I did not want daily lenses for several reasons. I called the office on 6/17 and left a message stating that I was prescribed the wrong contact lenses. Never got a call back, called again on 6/22 and was told the doctor was out of the country for 2 weeks but his notes state he gave me a daily lens to trial and that is the lens in the prescription. He gave me a daily lens and told me to put that in my eye everyday for a week??? I'm going to hope and pray he did not do that and just made a clerical error in his notes. I was assured he would fix it as soon as he returned and I would get a call back on July 3rd when he returned to the office. Well July 9th came around with no call, no email or any kind of communication about my prescription so I again reached out. I left a message as even though it was during office hours no one answered the phone. Art called me back and I was assured a new prescription would be emailed to me that day - I confirmed I wanted it to be emailed to me and confirmed my email address with him. That afternoon I got a voicemail asking if I wanted to pick up the prescription or have it emailed to me. OK more of my time wasted....I called back and again told them I wanted it emailed to me and again confirmed my email with another person. The following day I still did not have an prescription. So we are now 3 full weeks from when I notified them I was given the wrong prescription and I still did not have a prescription in hand so I reach out to them again. I email them this time and request them to respond to the email with the prescription. If they are reading the email and the prescription is indeed ready it can't be that hard to email it back right? Finally I get an email stating they had sent it to the WRONG EMAIL. They had my email in my file, had successfully communicated with me via email about my appointment and I verbally confirmed it with 2 different people within hours of each other and still they got it wrong. It goes without saying I will not be going back nor would I recommend anyone else go to this office.

I've been visiting this place for about 10 years now, and I've always been satisfied with the care…read more I just got back from my latest appointment, and once again, the front desk ladies, as well as the nurse who conducts your initial exams, were very friendly. However, Dr. Hardesty isn't the friendliest doctor in the world. His bedside manner needs a little adjusting, and maybe a smile from time to time might help as well. Even though I only go once a year for this appointment, I'm already not looking forward to next year. We'll see what happens

Okay, Yelp.....what's up with removing reviews?? This is the 4th of my recent reviews that went…read more*poof*...let's get on that. (business owners have mentioned this to me as well!) Anyway, let's focus on the wonderful Evergreen Eye Care. Dr. Zamberlan and her staff are consummate professionals. I haven't had such a modern, comprehensive exam in a long time. The staff are so welcoming, from making my appointment to my first visit. Unlike a lot of medical offices, the waiting room is not crowded and Dr. Z. takes her time sharing her knowledge with her patients. I truly felt valued and am so happy to have found my "forever" eye care practice. Sandy was the assistant at my visit...so friendly and knowledgeable. Nicole helped me select 2 frames (which are very reasonably priced) plus new reading lenses and offered me their current discounts. They have such a nice selection and I've never chosen glasses so quickly! I cannot think of any suggestions to make other than to ask that you please continue to do what you are doing. Evergreen Eye Care is awesome. *Update: I referred my hub to EEC and asked him about his experience. He said, "I loved it!!" He went on to share how complete his exam was and all the great suggestions Dr. Z. offered. In this era of impersonal, conveyer-belt medicine, Evergreen is the antithesis. We are fans for life!

Evergreen Eye Care is top-notch. Everything from the friendliness and professionalism of the…read moreentire staff, to the cleanliness and modern atmosphere, to the amazing technology is the best I've ever experienced. The waiting room features a hot and cold water dispenser, as well as a Keurig coffeemaker with a huge variety of flavors. Chairs are plush and comfortable. I was particularly impressed with the technology in the pre-exam area. There are four machines right in a row. The first is an interactive test for peripheral vision / size of field of view. The second is an automatic test to establish one's baseline eyeglasses prescription, featuring a barn at the end of street on a grassy field to look at as opposed to others I've experienced that have nothing or a blurry circle. The third is an "air puff" glaucoma tester, and the fourth is one that takes photos of one's eyes. The wait to see the eye doctor was very short, and Dr. Hu was extremely professional, polite, and helpful. She was the first eye doctor who was ever able to answer my questions about how to determine which of two lens choices to pick. Here is the conversation: "Which is clearer, 1, or 2"? I said that "1 may look a bit sharper, but the 'O' looks like a square where it looks round on '2'". Her advice to choose the one that is less distorted seems to have made all the difference in the world. The prescription I got was far and away the easiest to adjust to I've ever experienced. They literally required no adjustment period at all. It was instantly perfect. I was also very happy that this exam, despite it having been my first exam in over a decade, didn't require my eyes to be dilated. I'm not sure exactly why this is, but I'm not complaining. If you're a new patient, don't get discouraged by the long wait time before you can get in. The reason that they're booked solid for a few months out is because they are great, and waiting is definitely worth it.

Fantastic Doctor!!! He takes great care of my whole family! Listens and makes recommendations…read moreaccordingly

Best Eye Doctor EVER! And we've been to a few! We first saw Dr Brittan because he was in Fishers…read moreLanding and it was convenient...Now we happily drive across town to his Hazel Dell office. Three of my children needed glasses/contacts starting in elementary school. One of those three had a unique farsighted eye condition that required special glasses to "train" her eyes to grow properly. After less than a year her eyes responded well and she no longer needs glasses - huge blessing!! Dr Brittan is knowledgeable, personable, patient, and somehow makes these appointments fun for them! My husband and I see him as well. Thank you Dr. Brittan and all your support staff for helping us with our unique eye needs!

Things improve when Jessie is there! I picked up my new glasses yesterday. There were more staff…read morethere and I came for my scheduled appointment

I made an appointment I get there and I'm told there is six people in front of you. I said I made…read morean appointment for 10:00 am I got there at9:45. And steel wanted me to wait. Way make an appointment if you are going to have to wait I have shit I have to do I can wait what 4or5haour fuck that. You get zero stars I will never go there again

Dr Cole has been such a blessing! From direct phone calls to his knowledge and diagnosis of my…read moreeyes. Which is more than any doctor has ever done for me. This man actually cares, he has given me hope and my eyesight back soon. If you suffer from a rare disease down to just wanting a good eye doctor he's your guy! He's spent countless hours helping me and that is rare these days!

Dr. Dodd has such a friendly and caring approach to her practice. My wife visited her today while…read moreexperiencing numerous other medical challenges. Dr. Dodd was quick to recognize the situation and did a remarkable job of turning the situation around with humor and fun.

Friendly staff, they take care to explain everything and are upfront with costs …read more Very good frames selection. I love my glasses

Dr Rosales is terrific. He's thorough, kind, and explains everything in detail as to what he's…read moredoing. The front staff are always welcoming and the back staff are very knowledgeable and professional. Thank you!!

I have used the vision center for my grandma a couple of times now and the staff has been patient,…read moreprofessional and just amazing!

Mandy is the best! She addressed all of my concerns, was kind and beyond helpful. Very welcoming…read moreand sweet! 10/10 experience.

I got an eye exam appointment scheduled within a week to see Dr. Owen. He has state of the art…read moreequipment and took time to answer my questions. This was a baseline first time exam, but he gave me a prescription for glasses and wants me to return in 6 months. I'm happy to be rechecked frequently because I have MS and sometimes you get optic neuritis. They have an extensive selection of frames to peruse, but you aren't required to buy frames there I used to go to another Newberg eye place that was filthy, had kids/interns doing the eye exams and sold old fashioned type frames. The doctor never was involved. Didn't know if they showed up that day. I had very little confidence in the exam, and the equipment they used was OLD and not up to date like Owen has